1and1

[carrera2]

Anyone else use them?

If so could you let me know if you're having any probs at all today - cheers!

(the support line's engaged so I assume they're being inundated with calls and hence the problem is at their end)

[smiler.]

They must be experiencing a problem, I can't get any mail (the webmail in knack'd too)

[Plotloss]

Their hosting seems to work, will check with 'er indoors when she gets off the phone re email.

[jamieboy]

As above, the hosting seems fine but the email service has been down for a while.

[Plotloss]

Yeah email kerplunked.

[carrera2]

Cheers guys - nice to know it's not just me.

[aspender]

IMAP email was knackered earlier. Thunderbird kept asking for my (saved) password.

Any interactive part of their site seemed to be down as well. All seems to be fine now.

ETA @ 2210 - no it still seems knackered and I've had no mail through.

Edited by aspender on Monday 15th January 22:10

[puggit]

[puggit]

Seems to have gone again!

[SneakyNeil]

We had email issues yesterday also, they report continued problems - come on guys I thought Germans were efficient!!

[magic torch]

SneakyNeil said:

I thought Germans were efficient!!

Not in my experience, shockingly bad in fact.

Having 1&1 probs too.

[victormeldrew]

I've received stuff intermittantly, but I'm pretty sure some email has gone astray as I have clients swearing they have emailed me and I haven't received their emails. Fortunately a client phoned to say "don't action that email I sent you this morning"; chance would have been a fine thing!

[smiler.]

Ooh, it's like Christmas, my inbox keeps getting filled. With the same messages!! I wonder if they'll explain whats going on?

[carrera2]

Ours seems to have sorted itself out, I think...fingers crossed!

[nervous]

on and off here. still getting mails from yesterday, twice over sometimes, but then this mornings mails seem to be wandering off.

also havent received the authorisation code to leave 'em.

[supercarsimon]

[jamieboy]

supercarsimon said:

Yep. They're cheap so I don't expect the availability to be rock-solid, but it's been down or at least flaky since Monday afternoon, which I think is pushing the bounds of being an acceptable service.

[puggit]

jamieboy said:

supercarsimon said:

Yep. They're cheap so I don't expect the availability to be rock-solid, but it's been down or at least flaky since Monday afternoon, which I think is pushing the bounds of being an acceptable service.

To compound matters, I received an invoice from them today....

[JamieBeeston]

jamieboy said:

supercarsimon said:

Yep. They're cheap so I don't expect the availability to be rock-solid, but it's been down or at least flaky since Monday afternoon, which I think is pushing the bounds of being an acceptable service.

Cheap should not mean Poor Service....

Cheap does tend to equal less bells and whistles!

I placed Register1 to be one of the cheapest around for what it offers, but also ensure it offers excellent service..

J

[carrera2]

I've spoken to them and they reckon normal service should be resumed in 3-6 hours. Apparently they've finished installing the hardware and are now upping the CPU power. Like I care - just give me my email I said.