Computer says NO!!!!!

Author
Discussion

qube_TA

8,402 posts

245 months

Friday 1st February 2008
quotequote all
lunarscope said:
Before spending any money I firstly suggest that you find out if you have actually 'lost' the data.
To do this:

Get the manufacturer's name and drive model number.
Contact the manufacturer and find out how much the drive should weigh (in grammes to five decimal points should be accurate enough).
Now, weigh your disk drive to the same accuracy.
Compare the two figures.
If they are the same then you have definitely lost the data, therefore don't waste money trying to recover it. smile
Can I have some of what ever it is you've been smoking?


grandmasterramro

Original Poster:

34 posts

197 months

Friday 1st February 2008
quotequote all
xtruss said:
Clicking noise is bad, sounds like a phyiscal drive error...
You could try the freezer methord http://geeksaresexy.blogspot.com/2006/01/freeze-yo...
Before though get another external drive ready to get the info copied onto pronto.
WOW never even thought of anything as wacky as this it is going in the freezer right now.

grandmasterramro

Original Poster:

34 posts

197 months

Friday 1st February 2008
quotequote all
biglepton said:
grandmasterramro said:
Early last you i purchased a external hard drive as my laptop was full of swedish dwarf donkey bondage porn
  • EFA
You been looking on my laptop? smile

grandmasterramro

Original Poster:

34 posts

197 months

Friday 1st February 2008
quotequote all
Funk said:
Grandmaster - from the size of the drive and the problem you're describing, I can fix your problem in less than 30 seconds.

I'm deducing that you have a PORTABLE hard drive which draws its power from the USB socket. The USB socket you have it plugged into is not providing enough power and is probably on a hub?

Unplug the drive and plug it into a different USB socket, perhaps without other USB peripherals plugged in and I'll wager this will solve your problem.

Failing that, try it on another machine and see if it still occurs.

Edited by Funk on Friday 1st February 16:19
I don't think this is the issue as it uses a kind of duplex usb cable pulling the power from 2 ports

Mars

8,711 posts

214 months

Friday 1st February 2008
quotequote all
Really, if the drive doesn't work in another machine and there isn't the option to add an external power supply, then get the drive out of the case and slave it to a desktop PC. If it *still* clicks then you are probably knackered..!!

jimmyb

12,254 posts

216 months

Friday 1st February 2008
quotequote all
£500 they are taking the piss ROYALLY.
Take it to pc world or a small indie computer store.

Tycho

11,610 posts

273 months

Friday 1st February 2008
quotequote all
jimmyb said:
£500 they are taking the piss ROYALLY.
Take it to pc world or a small indie computer store.
Like PC World will do anything apart from try and sell you another one.......

Can't believe anyone is suggesting PC World for technical support.

jimmyb

12,254 posts

216 months

Saturday 2nd February 2008
quotequote all
anyones gotta be better than some joker trying to charge 500 quid to sort out a hard drive issue. New drive £50 or so dep on size. Is the rest labour charged at £30 an hr.

eldar

21,763 posts

196 months

Saturday 2nd February 2008
quotequote all
jimmyb said:
anyones gotta be better than some joker trying to charge 500 quid to sort out a hard drive issue. New drive £50 or so dep on size. Is the rest labour charged at £30 an hr.
I thought the £500 was to recover the data - which can be done, but is time consuming, needs specialist gear and is costly....

If it isn't, your are right.

Zumbruk

7,848 posts

260 months

Saturday 2nd February 2008
quotequote all
grandmasterramro said:
lunarscope said:
No problem - just recover from your backup disks. wink
Don't have any back up disks
www.taobackup.com

Zumbruk

7,848 posts

260 months

Saturday 2nd February 2008
quotequote all
eldar said:
jimmyb said:
anyones gotta be better than some joker trying to charge 500 quid to sort out a hard drive issue. New drive £50 or so dep on size. Is the rest labour charged at £30 an hr.
I thought the £500 was to recover the data - which can be done, but is time consuming, needs specialist gear and is costly....

If it isn't, your are right.
No, it is time consuming, needs specialist gear and is costly. You need specialist controllers, the ability to operate them, and possibly clean room kit to open and reconstruct the disk. £500 is cheap. The last time I got a quote to recover a disk for some muppet from work it was 10 times that.

Zumbruk's Three Rules of Backups;

1. make backups
2. make backups
3. make backups

Mr_Yogi

3,278 posts

255 months

Saturday 2nd February 2008
quotequote all
jimmyb said:
Take it to pc world.
What, with all his Swedish Dwarf Donkey Bondage Porn? He would have to emegrate to Thailand wink

bigdods

7,172 posts

227 months

Saturday 2nd February 2008
quotequote all
The drive will be either SATA or IDE , my first port of call would be to find a friend with a normal desktop type computer, remove your disk from its case and stick into the PC. Chances are you will find it fires up. It could be that the power adapter in the external case has given up the ghost or isnt pulling sufficient juice to spin up the drive. Its *possible* that the clicking is the drive trying to spin up repeatedly but not finiding enough juice. If you were closer to me I'd do it for you , it only takes 5 mins to test. If you can see the USB device from your PC that means the electronics are firing up, just that the disk isnt spinning. Could be a hardware failure but in my experience its more likely something to do with insufficient power.


ETA: I'm betting mr £500 recovery is expecting it to be this and he will shove it into a desktop, fire it up, grab the data and make £500 for 30 minutes work.


Edited by bigdods on Saturday 2nd February 20:07

tinman0

18,231 posts

240 months

Saturday 2nd February 2008
quotequote all
grandmasterramro said:
The drive is making a clicking noise over and over i can't hear it spinning. I'll have to start proof reading me posts too sorry if it was difficult to understand
my little LaCie 40GB external started doing this the other week.

turns out that some USB connectors don't give the full 12v or 5v that it needs to power up properly. plugging it directly into the PC brought it back into life perfectly.

having said that, whilst it was clicking and we were first trying to get it to spin, you could actually jolt the drive into spinning by twisting the whole enclosure in your hand violently. that seemed to give enough kick to spin it up. plugging it into better USB ports however was the way forward.

so as everyone else says, try the enclosure first because the PSUs in them are cheap and cheerful, whereas the drive is infinitely better engineered.

tinman0

18,231 posts

240 months

Saturday 2nd February 2008
quotequote all
Zumbruk said:
eldar said:
jimmyb said:
anyones gotta be better than some joker trying to charge 500 quid to sort out a hard drive issue. New drive £50 or so dep on size. Is the rest labour charged at £30 an hr.
I thought the £500 was to recover the data - which can be done, but is time consuming, needs specialist gear and is costly....

If it isn't, your are right.
No, it is time consuming, needs specialist gear and is costly. You need specialist controllers, the ability to operate them, and possibly clean room kit to open and reconstruct the disk. £500 is cheap. The last time I got a quote to recover a disk for some muppet from work it was 10 times that.
last i heard was that data recovery specialists take a drive off the shelf that is identical in every way to the boogered drive, and swap the spindles over, and then let the drive power up normally. although you trash the new disk drive doing it, you have enough time to get the data off.

Zumbruk

7,848 posts

260 months

Sunday 3rd February 2008
quotequote all
tinman0 said:
Zumbruk said:
eldar said:
jimmyb said:
anyones gotta be better than some joker trying to charge 500 quid to sort out a hard drive issue. New drive £50 or so dep on size. Is the rest labour charged at £30 an hr.
I thought the £500 was to recover the data - which can be done, but is time consuming, needs specialist gear and is costly....

If it isn't, your are right.
No, it is time consuming, needs specialist gear and is costly. You need specialist controllers, the ability to operate them, and possibly clean room kit to open and reconstruct the disk. £500 is cheap. The last time I got a quote to recover a disk for some muppet from work it was 10 times that.
last i heard was that data recovery specialists take a drive off the shelf that is identical in every way to the boogered drive, and swap the spindles over, and then let the drive power up normally. although you trash the new disk drive doing it, you have enough time to get the data off.
Even if this is true (and I have no idea if it is or not), how do you "swap the spindles over"? The heads are landed on the disk (on a specially lubricated "landing zone" adjacent to the spindle), so how do you remove them from the old spindle without damaging the surface further, and insert the new heads, ditto? And you *still* need a clean room to do this in. Don't forget that the flying height of the heads is less than the diameter of a dust particle.