Keep losing AOL Broadband Connection - Why?
Discussion
Sixpackpert said:
rgracin said:
We are on AOL
Stop there. Right there is your problem.
Those 3 letters in that particular order!
Anyway, I'd recommend trying to connect directly via Ethernet (in order to tell whether or not it's simply a problem with the WiFi side of things) before trying anything in Command Prompt.
I'm not with AOL, I'm with BT. Always have been, and very happy with them.
We recently upgraded to the new BT Infinity service at home. No cost whatsoever, same subscription etc etc. Anyway, having been promised 24mbs connection I was looking forward to it.
Installation was fine and speeds impressive (36mbs on Monday)but the laptops and my netbook just kept losing connections. The whole thing was as good as useless, in the evenings.
Spoke to the BT chappy and by conencting the netbook to the new homehub 2 we changed the wireless channels. He said the channel default is 6 and is often problematic. We tried channel 11, not better, switched to channel 1, fine and dandy!
Now we seem to have good reliable wireless connections to 4 laptops and the Xbox and it's REALLY quick! I was dreading it being a long winded problem, but an easy fix. Would the same apply to some of the other problems discused here?
We recently upgraded to the new BT Infinity service at home. No cost whatsoever, same subscription etc etc. Anyway, having been promised 24mbs connection I was looking forward to it.
Installation was fine and speeds impressive (36mbs on Monday)but the laptops and my netbook just kept losing connections. The whole thing was as good as useless, in the evenings.
Spoke to the BT chappy and by conencting the netbook to the new homehub 2 we changed the wireless channels. He said the channel default is 6 and is often problematic. We tried channel 11, not better, switched to channel 1, fine and dandy!
Now we seem to have good reliable wireless connections to 4 laptops and the Xbox and it's REALLY quick! I was dreading it being a long winded problem, but an easy fix. Would the same apply to some of the other problems discused here?
Sixpackpert said:
rgracin said:
We are on AOL
Stop there. Right there is your problem.
Those 3 letters in that particular order!
My filters get all gunged up. I just hoover them out every 6 months. I spend the money saved on replacing them, to purchase bband from a proper supplier.
in their defense, ive never used the AOL software of any kind...just a user/password to access the network
im on a BT Wholesale 8Mbps line, just as any other provider would give on my exchange, its a small village, no-one has their own kit in it
originally went with AOL years ago when they were the only ones with unlimited download and no traffic shaping...this was after BT sent me a proforma invoice for £200 one month for going over my download limit with them of 40GB on their "unlimited" package
every time ive tried to leave theyve offered a package better than anyone else for unlimited use, so no reason to go elsewhere yet
im on a BT Wholesale 8Mbps line, just as any other provider would give on my exchange, its a small village, no-one has their own kit in it
originally went with AOL years ago when they were the only ones with unlimited download and no traffic shaping...this was after BT sent me a proforma invoice for £200 one month for going over my download limit with them of 40GB on their "unlimited" package
every time ive tried to leave theyve offered a package better than anyone else for unlimited use, so no reason to go elsewhere yet
Right.
I've run the "ping" test with the laptop connected to the router with the yellow cable. There is definitley losses in connection. Over the various time scales I run it for ranging between 20 mins and 2 hours, there was a loss of 2% to 3%. Before I give BT a call (Ipresume it's down to them) I will borrow the in-laws router and connect via that to make sure it's not the router losing the connection.
I've run the "ping" test with the laptop connected to the router with the yellow cable. There is definitley losses in connection. Over the various time scales I run it for ranging between 20 mins and 2 hours, there was a loss of 2% to 3%. Before I give BT a call (Ipresume it's down to them) I will borrow the in-laws router and connect via that to make sure it's not the router losing the connection.
My parents had AOL for ages. Terrible connection that kept dropping out/slowing down etc etc.
Managed to get them changed over to BT broadband and all the problems vanished.
Have a look through here http://www.dslreports.com/forum/aolplus
Managed to get them changed over to BT broadband and all the problems vanished.
Have a look through here http://www.dslreports.com/forum/aolplus
Well, Called BT. They did a remote line check. No issues. they said that if phone is working fine then it will be the broadband provider.
Called AOL back. Explained it all...again! The guy from the overseas call centre talked me through and onto the netgear settings site and eventually changed a number in a box from "1492" to "1450". Hey presto, has all been fine since.
WTF is that all about?? I've spent a fortune on their "helpline". I asked him to explain what it was he asked me to change, but as it's not on their script I got nowhere.
Anyone got any ideas what it was?
Called AOL back. Explained it all...again! The guy from the overseas call centre talked me through and onto the netgear settings site and eventually changed a number in a box from "1492" to "1450". Hey presto, has all been fine since.
WTF is that all about?? I've spent a fortune on their "helpline". I asked him to explain what it was he asked me to change, but as it's not on their script I got nowhere.
Anyone got any ideas what it was?
http://help.expedient.com/broadband/mtu.shtml
aol is crap lets face it, great for the numpties and not a lot else
friend had aol, got adsl and wanted to use 2 pc's on the lan, impossible, he needed 2 aol accounts
so binned aol, connection speed increased and a lot cheaper
aol is crap lets face it, great for the numpties and not a lot else
friend had aol, got adsl and wanted to use 2 pc's on the lan, impossible, he needed 2 aol accounts
so binned aol, connection speed increased and a lot cheaper
rgracin said:
Well, Called BT. They did a remote line check. No issues. they said that if phone is working fine then it will be the broadband provider.
Called AOL back. Explained it all...again! The guy from the overseas call centre talked me through and onto the netgear settings site and eventually changed a number in a box from "1492" to "1450". Hey presto, has all been fine since.
WTF is that all about?? I've spent a fortune on their "helpline". I asked him to explain what it was he asked me to change, but as it's not on their script I got nowhere.
Anyone got any ideas what it was?
he got you to change the mtu sizeCalled AOL back. Explained it all...again! The guy from the overseas call centre talked me through and onto the netgear settings site and eventually changed a number in a box from "1492" to "1450". Hey presto, has all been fine since.
WTF is that all about?? I've spent a fortune on their "helpline". I asked him to explain what it was he asked me to change, but as it's not on their script I got nowhere.
Anyone got any ideas what it was?
http://help.aol.co.uk/what-is-an-mtu-setting-and/a...
AOL if I remember rightly use a smaller packet size than the rest of the world for some reason
editited after I found AOl link
Edited by malman on Wednesday 31st March 11:49
Gassing Station | Computers, Gadgets & Stuff | Top of Page | What's New | My Stuff