plusnet opinions required....

[t84]

I signed up with them last week as they install phonelines for £50. I'm on the 20GB Pro package.

I was going to go with Xilo before I realised we had no phoneline.

[Murph7355]

Pigeon said:

...
Avoids these bd automatic payment schemes that every kunt and his wife try and force you into these days. Paying by post keeps it under my control.

...They are still restricting my connection today and are still being arsewipes about it in the support system.

I guess that's the price you pay for payment "control"

You can quite easily control electronic payments you know...we're not stuck in the 70s

[TuxRacer]

They're crap. I've used them for about 10 years because they've offered 1 month minimum contract length where most want 12 months and I've wanted the flexibility having moved quite a lot. But they're crap.

[PetrolTed]

TuxRacer said:

They're crap. I've used them for about 10 years because they've offered 1 month minimum contract length where most want 12 months and I've wanted the flexibility having moved quite a lot. But they're crap.

Crap how?

[TuxRacer]

Slow and difficult customer service, speed throttling, introducing new exit charges part way into a contact, etc. As well as inheriting all the BT infrastructure issues.

[Pigeon]

Murph7355 said:

You can quite easily control electronic payments you know...we're not stuck in the 70s

No you can't.

Far too many places the only payment option works like: you put your details in to make one payment and it automatically stores them to automatically take future payments, there's no option to not store the details and only make a one-off payment, and there's no way to delete the stored details without raising a ticket.

[miniman]

[Bill Carr]

I've been with them for 4 years and never had a problem (moved house in this time too).

[Scraggles]

some of those on the isp ought to goto www.speedtest.net and show the speed and ping test (sister site) will give the OP an idea

known as pusnet for some reason

check out http://www.thinkbroadband.com/

[PetrolTed]

Averaging about 6MB.

[Scraggles]

Was thinking of something useful and more informative like these two





The ping is very important for gaming, as a high ping in FPS means your character could have been killed / bypassed without being able to defend yourself

[PetrolTed]

[Fidgits]

Fer said:

Silverbullet767 said:

IMO Avoid.....

Rated 18th out of 29 broadband suppliers.

I am having a mare with them at the moment. I am told I am on an "old package" which is why they are charging me a 70% premium for a slower connection.

I have tried to get them to upgrade me to ADSL2, but they are having problems managing this, and generally ignoring me.

Am thinking of moving away because of this.

actually call for your MAC (or whatever) - i did that and suddenly the service improved immediatley!

[Scraggles]

MAC transfer works even if you owe them cash, they can simply bill u

on a LLU line, speed dropped from 18 mb to be more stable, nothing worse than playing eve online to lose connection in the middle of a fight