Mercedes Technician
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I thought you all might like to see how my vehicle was treated when it was taken into Mercedes for some warranty work to be done.
http://youtu.be/LZukvDukQpY
http://youtu.be/LZukvDukQpY
Sprint........I have done the route of Service Manager, Dealer Principle, MBUK and lastly Daimler in Germany and sadly to say nothing.
All I wanted was a face to face meeting with the DP, so he could apologies in person and agree that his staff should be more professional and treat customers cars with the respect they deserve. The dealer knows what it took for me to get into this car and considering I have purchased 5 previous cars from them, I would of thought they would have given a little more consideration to my complaint.
That is just a short clipping of the full length video of the way they perform their duties as so called professionals, it also shows on the video that he breaks the speed limited on 2 separate occasions.
All I wanted was a face to face meeting with the DP, so he could apologies in person and agree that his staff should be more professional and treat customers cars with the respect they deserve. The dealer knows what it took for me to get into this car and considering I have purchased 5 previous cars from them, I would of thought they would have given a little more consideration to my complaint.
That is just a short clipping of the full length video of the way they perform their duties as so called professionals, it also shows on the video that he breaks the speed limited on 2 separate occasions.
Actually that's quite tame compared to different stuff that goes on. A techy @ a main I worked for a while ago wrote off £80k of customers car on a road test. Techy blamed it on faulty esp for "throwing" him off the road, kept his job & dealer buy's customer new car.
More here.
http://www.pistonheads.com/gassing/topic.asp?h=0&a...
More here.
http://www.pistonheads.com/gassing/topic.asp?h=0&a...
Edited by DocArbathnot on Saturday 14th September 19:15
Redbaron……..my gripe!!
I may be naïve but I thought I was buying a prestigious car and using a professional dealership.
Not much happening..............his arrogance in saying he was going to smash it up, he breaks the speed limit twice, his language, his colleague sprays the car with his jet wash, he drives my car as if he had stolen it. It is my car and I work bloody hard to get the nice things I like in life and I feel incensed that my hard earned pleasure was abused by some little toe rag enjoying a jolly.
I may be naïve but I thought I was buying a prestigious car and using a professional dealership.
Not much happening..............his arrogance in saying he was going to smash it up, he breaks the speed limit twice, his language, his colleague sprays the car with his jet wash, he drives my car as if he had stolen it. It is my car and I work bloody hard to get the nice things I like in life and I feel incensed that my hard earned pleasure was abused by some little toe rag enjoying a jolly.
misery said:
Redbaron……..my gripe!!
I may be naïve but I thought I was buying a prestigious car and using a professional dealership.
Not much happening..............his arrogance in saying he was going to smash it up, he breaks the speed limit twice, his language, his colleague sprays the car with his jet wash, he drives my car as if he had stolen it. It is my car and I work bloody hard to get the nice things I like in life and I feel incensed that my hard earned pleasure was abused by some little toe rag enjoying a jolly.
Couldnt agree more.I may be naïve but I thought I was buying a prestigious car and using a professional dealership.
Not much happening..............his arrogance in saying he was going to smash it up, he breaks the speed limit twice, his language, his colleague sprays the car with his jet wash, he drives my car as if he had stolen it. It is my car and I work bloody hard to get the nice things I like in life and I feel incensed that my hard earned pleasure was abused by some little toe rag enjoying a jolly.
And that's the key point right there. Even if it wasn't being ragged there is still no need for the test drive. I feel the pain of the OP but if the car is ok and undamaged maybe you should just write an email with a link to the dealership and leave it at that. Any compensation you get will be a bonus but i dont think you should lose sleep over it.
ecain63 said:
Agreed, but then again its not the whole video. He might have been worse or may have been better in the rest of the vid.
I'm sure he's selected the 'worst' bits.Mermaid said:
surveyor said:
I really don't see the.problem. He briefly gave it some beans.
He was not power sliding, or ragging it around the car park etc.
But the OP said the car went in for" They were replacing the exhaust tips as the chrome had pitted."He was not power sliding, or ragging it around the car park etc.
Any need for a test drive?
Wow. I hope that one day my life is so utterly perfect that I get upset at a mechanic giving my car a very brief burst of firm acceleration for about four seconds on a clear section of road before backing off safely well before he caught up with the car in front! 
Oh yes, and he had a bit of batter with his mates and said a rude word or two didn't he? You don't expect that sort of thing from mechanics do you?
FFS.
Oh yes, and he had a bit of batter with his mates and said a rude word or two didn't he? You don't expect that sort of thing from mechanics do you?
FFS.
Ari said:
Wow. I hope that one day my life is so utterly perfect that I get upset at a mechanic giving my car a very brief burst of firm acceleration for about four seconds on a clear section of road before backing off safely well before he caught up with the car in front!
Oh yes, and he had a bit of batter with his mates and said a rude word or two didn't he? You don't expect that sort of thing from mechanics do you?
FFS.
Quite.Oh yes, and he had a bit of batter with his mates and said a rude word or two didn't he? You don't expect that sort of thing from mechanics do you?
FFS.
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