Help! (paint company) guy ruined my Porsche.
Discussion
I recently acquired a few grazes and scratches on my 996 and got a (paint company) guy to try and sort it out. Guy said he has 15 years experience and seemed to know what he was doing.
Unfortunately, when he finished the result was far from sastifactory. Below is the before and after pictures.
Before Picture (Scratches/Grazes highlighted by the black lines)

After Picture

The finish on the scratched/grazed panel in the after picture is so matt (non-shiny) in comparison with the rest of the car that it just looks terrible. The guy tried to convinced me that the finish was OK but I said I was not sastified and he agreed to sent it upstairs to his boss.
His boss is coming round to mine on Thursday to have a look at the result. If he says that the finish is OK, what come back have I got? Would going to the (paint company) help? Any experience would be much appreciated.
Unfortunately, when he finished the result was far from sastifactory. Below is the before and after pictures.
Before Picture (Scratches/Grazes highlighted by the black lines)
After Picture
The finish on the scratched/grazed panel in the after picture is so matt (non-shiny) in comparison with the rest of the car that it just looks terrible. The guy tried to convinced me that the finish was OK but I said I was not sastified and he agreed to sent it upstairs to his boss.
His boss is coming round to mine on Thursday to have a look at the result. If he says that the finish is OK, what come back have I got? Would going to the (paint company) help? Any experience would be much appreciated.
Edited by TonyHetherington on Monday 19th January 11:24
Cant really see from the photos if its matt or shiny but its the wrong colour/shade certainly, it looks awful to be honest. If you're not happy you have to give them the opportunity to make it good, if they refuse then you need to get an independant evaluation of the work (take it to a conventional bodyshop for a quote) or if they try again and its just as bad then you will have to get it repaired elsewhere and take the necc action to recover the cost from them. I had a similar experience on an SL500.
Edited by changingman on Tuesday 13th January 22:51
Looking at those pictures unless he is blind I cannot see how he can say the finish is okay. That looks like a truly awful job to me I would demand a re-spray on the panel at least if I was you I would expect far better service than that looks like the work of an amateur even I could spray better than that. You should be able to get in done though they are a big company and don’t think they would want to gain a bad reputation offering poor quality service like this. Although it seems to me they need to do more checks on who are buying into the franchise as service like this is not going to help the company at all. Good Luck!
Greg
Greg
s
t just realised he hasnt just cut the paint back and buffed it all out, hes painted the whole quarter panel, my god you let a (paint company) guy paint the whole panel, when i was in the trade we used our local chips away for small bumper repairs and they were still the worst to be honest.
i feel like crying for the suffering you have subjected that poor unsuspecting 911 to.
t just realised he hasnt just cut the paint back and buffed it all out, hes painted the whole quarter panel, my god you let a (paint company) guy paint the whole panel, when i was in the trade we used our local chips away for small bumper repairs and they were still the worst to be honest.i feel like crying for the suffering you have subjected that poor unsuspecting 911 to.
Edited by TonyHetherington on Monday 19th January 11:25
I don't think the colour is different to be honest, it just looks like the photo was taken at an angle where the light hits the two panels at completely different angles. Think about it, the door is pretty flat, and the rear quarter is angled away from the camera towards the door. I'm sure if the colour was an issue Quyen would have mentioned it in his post.
mitch78 said:
I don't think the colour is different to be honest, it just looks like the photo was taken at an angle where the light hits the two panels at completely different angles. Think about it, the door is pretty flat, and the rear quarter is angled away from the camera towards the door. I'm sure if the colour was an issue Quyen would have mentioned it in his post.
He's sprayed up to a line level with the door handle...mitch78 said:
I don't think the colour is different to be honest, it just looks like the photo was taken at an angle where the light hits the two panels at completely different angles. Think about it, the door is pretty flat, and the rear quarter is angled away from the camera towards the door.
That would suggest that the surface of the two panels were not orginally tangent where they meet.This can happen on badly made kitcars but does not occur on production cars unless they have had a rather nasty accident first.
Frik said:
That would suggest that the surface of the two panels were not orginally tangent where they meet.
This can happen on badly made kitcars but does not occur on production cars unless they have had a rather nasty accident first.
No, it would suggest that the door is flat and the rear quarter bulges to the wheel arch, so the two panels would have different levels of light being reflected in different directions.This can happen on badly made kitcars but does not occur on production cars unless they have had a rather nasty accident first.
whitechief said:
greggy50 said:
Looking at those pictures unless he is blind I cannot see how he can say the finish is okay. That looks like a truly awful job (paint company) job to me
Edited to reflect my experience.The guy did polish the finish for sometime but could not improve the shininess of the paint any better. Perhaps he just got the colour wrong.
Whitechief (or anyone else), do you have any experience of any redress from (paint company)?
Edited by TonyHetherington on Monday 19th January 11:26
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