Mozilla FF is already running
Author
Discussion

tali1

Original Poster:

5,286 posts

230 months

Monday 25th October 2010
quotequote all
I can'get rid of "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
Tried all the bloody solutions - none worked .Tried System restore and even that hasn;t cured prob and i have reinstalled FF - still same prob
The only way i can get FF going is by creating a new profile as the default one gives above message - trouble is i lose all my bookamrks/log ins/toolbar etc - is there a simple ABC1213 way of transferring my old profile to new one?

russ_a

4,724 posts

240 months

Monday 25th October 2010
quotequote all
did you kill the firefox process?

tali1

Original Poster:

5,286 posts

230 months

Monday 25th October 2010
quotequote all
russ_a said:
did you kill the firefox process?
"Tried all the bloody solutions"

XG332

3,927 posts

217 months

Monday 25th October 2010
quotequote all
Uninstall and install the newest version.
Failing that try chrome

tali1

Original Poster:

5,286 posts

230 months

Monday 25th October 2010
quotequote all
XG332 said:
Uninstall and install the newest version.
Failing that try chrome
Just tried chrome and during install it says close "Mozilla before importing" but Mozilla is not running - and is not in processes either
Can i use older version of Mozilla as i want Google Notebook extension compatibility?

XG332

3,927 posts

217 months

Tuesday 26th October 2010
quotequote all
Is firefox running on another users login?

lestag

4,614 posts

305 months

Tuesday 26th October 2010
quotequote all
tali1 said:
I can'get rid of "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
Tried all the bloody solutions - none worked .Tried System restore and even that hasn;t cured prob and i have reinstalled FF - still same prob
The only way i can get FF going is by creating a new profile as the default one gives above message - trouble is i lose all my bookamrks/log ins/toolbar etc - is there a simple ABC1213 way of transferring my old profile to new one?
if using XP or higher, there is a "files and settings transfer wizard" or similar under system tools

cmackay81

9,251 posts

195 months

Tuesday 26th October 2010
quotequote all


press CTRL+ALT+Delete

Select Start Task Manager

Select the Processes Tab

Click Image Name/Process Name at top to order by Name

RightClick Firefox.exe as below, and select End Process Tree


Select End Process Tree from prompt.



Once this is done, Firefox cannot possibly be running anymore.
Next install Chrome and import favourites etc
Now you can uninstall firefox.

Job done, sorted, buy me a beer :P

tali1

Original Poster:

5,286 posts

230 months

Tuesday 26th October 2010
quotequote all
cmackay81 said:
---------------------
press CTRL+ALT+Delete

Select Start Task Manager

Select the Processes Tab

Click Image Name/Process Name at top to order by Name

RightClick Firefox.exe as below, and select End Process Tree


Select End Process Tree from prompt.



Once this is done, Firefox cannot possibly be running anymore.
Next install Chrome and import favourites etc
Now you can uninstall firefox.

Job done, sorted, buy me a beer :P
I ain't actually THAT thick -even my 5 year old would have sussed that out - doesn;t "tried bloody everything" mean anything???
Okay rant over
Google chrome tells me during bookmarks import that it is a corrupt mozilla profile and i need to do chkdsk -trouble is my Pc does only a bit and then says unable to do chkdsk .I have then scheduled chkdsk at boot up but i get "no direct access to volume"

selwonk

2,143 posts

254 months

Tuesday 26th October 2010
quotequote all
When you say you've scheduled CHKDSK, did you set a dirty bit flag on the drive?

selwonk

2,143 posts

254 months

Tuesday 26th October 2010
quotequote all
Setting a dirty bit on a drive to force a CHKDSK at boot:

fsutil dirty set C:

Page describing which files in your profile do what:

http://support.mozilla.com/en-US/kb/recovering+imp...

places.sqlite -- Bookmarks

key3.db + signons.sqlite -- Logins & passwords

Utility to quickly search for file names (not file contents) on a drive:

http://www.voidtools.com/

oilslick

971 posts

215 months

Tuesday 26th October 2010
quotequote all
tali1 said:
I ain't actually THAT thick -even my 5 year old would have sussed that out - doesn;t "tried bloody everything" mean anything???
Okay rant over
Google chrome tells me during bookmarks import that it is a corrupt mozilla profile and i need to do chkdsk -trouble is my Pc does only a bit and then says unable to do chkdsk .I have then scheduled chkdsk at boot up but i get "no direct access to volume"
I'm sure you'll get lots more help if you continue to have a go at people who are trying to assist you. Maybe instead of "tried bloody everything" you could go through what steps you've tried, so people aren't wasting their time replying to you...

oilslick

971 posts

215 months

Tuesday 26th October 2010
quotequote all
So, in answer to your question about backing up / restoring your profile, there are full instructions here. I suggest you follow the instructions for creating a new profile then copying your old profile over as detailed in the bottom section.

Apologies if this is part of the "bloody everything" that you've already tried...

Efbe

9,251 posts

195 months

Tuesday 26th October 2010
quotequote all
oilslick said:
So, in answer to your question about backing up / restoring your profile, there are full instructions here. I suggest you follow the instructions for creating a new profile then copying your old profile over as detailed in the bottom section.

Apologies if this is part of the "bloody everything" that you've already tried...
was going to link that, plus another idea. but as the OP is coming across as a know it all (as per his profile), can't be ar$ed :P