Warranty Direct
Author
Discussion

Chrisp5782

Original Poster:

630 posts

168 months

Wednesday 14th November 2012
quotequote all
I've had a chat on here about warranties before and it generated quite a bit of chat and I'm hoping this will open some quality discussion again.

Has anyone had any dealings with Warranty Direct?

I've just taken out a LuxuryCare lite policy with them at a cost of just under £200 for the year.

The lite policy covers repair of engine, gearbox, electricals etc that cause "a breakdown that requires the vehicle to be recovered" now the reason I took the policy out was just as a little extra insurance regarding IMS (not scored bores as this won't be covered)and, before anyone says it, I have it IN WRITING that catastrophic failure of the engine due to a failed IMS bearing IS COVERED AS IS THE BEARING AND RELATED COMPONENTS.

The only down side is the betterment clause, my car has 60,000 miles on it and is 6 years old in January so they will only pay 80% parts costs but full labour rate (capped at £200 per hour + VAT)

They will cover damage to an insured part if damaged by un uninsured part.

Failure due to wear and tear is covered after 90 days of the policy running.

Max 5 claims a year to the Glasses value of the vehicle.

Not perfect but at £200 worth a punt.

I await the flaming!!tank

SFO

5,190 posts

213 months

Wednesday 14th November 2012
quotequote all
seems to good to be true ..

Nano2nd

3,426 posts

286 months

Wednesday 14th November 2012
quotequote all
its all pie in the sky until you've made a successful claim wink

coetzeeh

2,890 posts

266 months

Wednesday 14th November 2012
quotequote all
The paper work is probably best used in the outhouse.

They WILL find a reason not to pay should you make a claim.

Wozy68

5,436 posts

200 months

Wednesday 14th November 2012
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I would say worth a punt at £200.00.

If you have to use it and they don't pay. You have lost the 200, but the bhing you would be able to do on here, would put enough off that they would lose more in the longterm.


Tallguy100

41 posts

171 months

Wednesday 14th November 2012
quotequote all
What car was this for? I can't see the type of policy you mention on their web site. Just been quoted £875 for my 2007 Boxster S on their ExtraCare policy.

Actus Reus

4,312 posts

185 months

Wednesday 14th November 2012
quotequote all
Tallguy - Google is your friend: http://www.warrantydirect.co.uk/pdfs/LuxuryCareLit...

And for £875, you'd be daft not to take the Porsche warranty if you can.

Re the OP, for £200 it may be worth the gamble IMHO (as I recall you have non-OEM parts thus meaning OPC warranty is out?). Problem is, if nothing breaks, we'll never know.

ETA: OP has a Cayman 2.7 as I recall

paulmoonraker

2,850 posts

193 months

Wednesday 14th November 2012
quotequote all
Cayman has a much, much better IMS bearing...

Chrisp5782

Original Poster:

630 posts

168 months

Wednesday 14th November 2012
quotequote all
Tallguy100 said:
What car was this for? I can't see the type of policy you mention on their web site. Just been quoted £875 for my 2007 Boxster S on their ExtraCare policy.
Give them a ring, it's not on the site and only open to certain cars.

It only covers major components, engine, gearbox etc.

Give them a call and ask about LuxuryCare Lite.

My car is a 2007 Cayman 2.7

Chrisp5782

Original Poster:

630 posts

168 months

Wednesday 14th November 2012
quotequote all
Actus Reus said:
Tallguy - Google is your friend: http://www.warrantydirect.co.uk/pdfs/LuxuryCareLit...

And for £875, you'd be daft not to take the Porsche warranty if you can.

Re the OP, for £200 it may be worth the gamble IMHO (as I recall you have non-OEM parts thus meaning OPC warranty is out?). Problem is, if nothing breaks, we'll never know.

ETA: OP has a Cayman 2.7 as I recall
Exactly right, Bilstein shocks and aftermarket brakes on a 2007 Cayman 2.7 so no OPC Warranty for this cat
frown

tjlees

1,382 posts

267 months

Wednesday 14th November 2012
quotequote all
Good buy! Warranty Direct have a good rep from what I've seen on the Internet. As I have said before, they will do whatever it says on the tin!

jakesmith

9,497 posts

201 months

Thursday 15th November 2012
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I hate it when people assume that any non OPC warranty is automatically junk. Like anyrthing, there are good and bad warranties out there. Honest John from the telegraph endorses warranty direct, they can't simply refuse to pay out any claim. I had a warranty wise warranty on one of my old boxsters and they paid out on a broken gear linkage. Some dealer supplied warranties are going to be lame, with small claim limits and low labour rates etc but that doesn't mean that there aren't any good third party warranties. The OPC one is a total con anyway once you consider how much it costs plus how much it costs to service your car at OPC plus the stupid rules about mods and Porsche parts. If you add all that up, over a few years you'd be better off saving up 5k for a rebuild. The 'peace of mind' costs more than a rebuild within a few years anyway.

supermono

7,464 posts

278 months

Thursday 15th November 2012
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Now that my car has dropped out of OPC warranty (which I was very pleased with generally) I'm thinking about this warranty direct thing. I'm going to do a bit of research.

SM

Edited by supermono on Thursday 15th November 08:53

sportsandclassic

3,774 posts

248 months

Thursday 15th November 2012
quotequote all
jakesmith said:
I hate it when people assume that any non OPC warranty is automatically junk. Like anyrthing, there are good and bad warranties out there. Honest John from the telegraph endorses warranty direct, they can't simply refuse to pay out any claim. I had a warranty wise warranty on one of my old boxsters and they paid out on a broken gear linkage. Some dealer supplied warranties are going to be lame, with small claim limits and low labour rates etc but that doesn't mean that there aren't any good third party warranties. The OPC one is a total con anyway once you consider how much it costs plus how much it costs to service your car at OPC plus the stupid rules about mods and Porsche parts. If you add all that up, over a few years you'd be better off saving up 5k for a rebuild. The 'peace of mind' costs more than a rebuild within a few years anyway.
Don't think you need to use the OPC anymore for servicing. Think that has changed back now.

As for a £5k rebuild, not sure that comes close with a 996/997 engine as pistons alone are £2200 gaskets, head bolts etc will be around £700, timing chains a further £250 then you may need an intermediate shaft at £900 (alternatives are available through different companies) that does not leave any funds left to actually do the job nor any crank casings or repairs to casings. No bearings or rod bolts.. Water pump......... Way out on that figure for a proper rebuild.

If you had to have a warranty leave the car standard and get an official Porsche warranty. It is the best out there and pays out! Dealt with most of the aftermarket companies and there "impartial" engineer that they appoint and send out is a joke. They are there to save as much as possible and rarely pay out even on wear and tear items. Not
had good experiences with them at all.

Mike

Pentoman

4,835 posts

293 months

Thursday 15th November 2012
quotequote all
Just googled the Porsche warranty and read the leaflets but couldn't find any prices. Are they fixed or do you need to speak to your dealer?
Presume it covers IMS etc.

RatBoy M3CSL

1,490 posts

226 months

Thursday 15th November 2012
quotequote all
..In my exp after market warranty's are not worth the paper they are written on, you may find in the small print that the car has to be serviced once or twice a year to keep the policy live, even on a 2 yr service interval car..

It all comes down to what happens after something has gone wrong, their inspector will assess the damage and report back, then they will find any possible excuse to link the failure to wear and tear and not to pay out, or you get a % of the parts cost + a % of the labour cost, I would go OPC only and know it's going to deliver what you want it to, or 1 of the Indies monthly plans, it works out to £1200 a year now ish @ OPC.., not sure about Hartech's plan prices, I just pay to fix mine when something falls off.. wink

sportsandclassic

3,774 posts

248 months

Thursday 15th November 2012
quotequote all
Pentoman said:
Just googled the Porsche warranty and read the leaflets but couldn't find any prices. Are they fixed or do you need to speak to your dealer?
Presume it covers IMS etc.
http://www.porsche.com/uk/accessoriesandservice/porscheservice/warrantyperiods/

arfur

4,015 posts

244 months

Thursday 15th November 2012
quotequote all
Hi all,

I have a warranty with them for my Subaru. 21 quid a month.

As to "do they pay out" ?

yes they do. Last year the head gasket went and they paid up for 80% of it (5 year old, modified and high mileage). They also coughed when a stone hit the rad ...

Cant complain smile

gtphile

191 posts

195 months

Thursday 15th November 2012
quotequote all
sportsandclassic said:
Don't think you need to use the OPC anymore for servicing. Think that has changed back now.

As for a £5k rebuild, not sure that comes close with a 996/997 engine as pistons alone are £2200 gaskets, head bolts etc will be around £700, timing chains a further £250 then you may need an intermediate shaft at £900 (alternatives are available through different companies) that does not leave any funds left to actually do the job nor any crank casings or repairs to casings. No bearings or rod bolts.. Water pump......... Way out on that figure for a proper rebuild.

If you had to have a warranty leave the car standard and get an official Porsche warranty. It is the best out there and pays out! Dealt with most of the aftermarket companies and there "impartial" engineer that they appoint and send out is a joke. They are there to save as much as possible and rarely pay out even on wear and tear items. Not
had good experiences with them at all.

Mike
+1, I shudder whenever customers say they have an aftermarket warranty, case in point Cayenne V6, misfiring, requiring 1 coil to stop misfire, all 5 others had deep cracks in the insulation, not covered!

Loads of other stories too!

supermono

7,464 posts

278 months

Thursday 15th November 2012
quotequote all
Ok I've done some research and have a first hand account of 3 out of the 3 claims going wrong. Apparently 1 out of 1 claim from some AA product was very good.

SM