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Dishwashers: if you have Bosch, Siemens, Neff then read THIS

Dishwashers: if you have Bosch, Siemens, Neff then read THIS

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Discussion

skeggysteve

Original Poster:

5,064 posts

126 months

Thursday 11th August 2011
quotequote all
Our Bosch dishwasher stopped heating the water the other day so I Googled for possible solutions/parts.

I found this:

http://www.ukwhitegoods.co.uk/appliance-industry-n...

Basically there is a fire risk and Bosch are doing a free repair.

This fire risk also applies to Siemens and Neff machines.

If you look at the bottom of that page there are a couple of pictures to show where to find your machine details but the details are very difficult to read.
They are etched in to the metal and but are very faint.

There is also a link to checking your machine and if necessary booking a repair.

Stay safe out there!

Edited by skeggysteve on Thursday 11th August 20:26

russ_a

2,131 posts

120 months

Friday 12th August 2011
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Just checked ours and it's ok - quite a few poeple have posted on that site to say their house has burnt down!!

NDA

12,108 posts

134 months

Friday 12th August 2011
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thanks for that - I think we might have one of them!

JQ

2,986 posts

88 months

Friday 12th August 2011
quotequote all
Thanks for the info. I'm now off to check our Bosche.

Laurel Green

22,240 posts

141 months

Friday 12th August 2011
quotequote all
I think this needs to be stickied. Mods?
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The Black Flash

7,613 posts

107 months

Friday 12th August 2011
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russ_a said:
Just checked ours and it's ok - quite a few poeple have posted on that site to say their house has burnt down!!
Happened to some friends of mine - theirs was a Siemens I believe.

rhinochopig

17,932 posts

107 months

Friday 12th August 2011
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Thanks - ours is a later model but my in-laws have one that is within that batch range.

P924

1,111 posts

91 months

Friday 12th August 2011
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I cant find the rating plate on mine, its not on the LHS of the door. Wonder if that means its ok?

Big Al.

50,876 posts

167 months

Friday 12th August 2011
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P924 said:
I cant find the rating plate on mine, its not on the LHS of the door. Wonder if that means its ok?
It could be on the top ours was and was very faded, engineer booked in for next week.

Got my notification through the post.

fatboy b

7,237 posts

125 months

Friday 12th August 2011
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Bought ours mid-2005. Just checked it and it's FD8505 batch number. Close!

Dogwatch

4,343 posts

131 months

Friday 12th August 2011
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P924 said:
I cant find the rating plate on mine, its not on the LHS of the door. Wonder if that means its ok?
As posted it may be letters and numbers stamped rather faintly into the top of the door - the shiny surface you see as you pull the door open (and get a faceful of steam irked)

Saw this elsewhere and was relieved to find ours is OK.

eastlmark

1,468 posts

116 months

Saturday 13th August 2011
quotequote all
eastlmark said:
July 7th.

seeing as British Gas are handling it I wouldnt count on it!


funny thing is Bosch anounced a fire related recall of dishwahsers on the same day....seemed to have dissapeared under the radar that one, something tells me the head brass of the London fire briagade may be a disgruntled Beko customer.
Maybe a mod might want to change the thread title to "Bosch, Siemens, Neff Dishwasher, if you have one please read".

Edited by eastlmark on Saturday 13th August 18:37

jardinec

347 posts

121 months

Sunday 14th August 2011
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Ours needs the recall/ replacement part.
Thanks to th OP for posting this.

Kinky

36,137 posts

178 months

Sunday 14th August 2011
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I've updated the title, and it has already been stickied smile

And for reference ..... mine falls into the affected range; so I'll be getting in touch with them ASAP thumbup

Kinky

36,137 posts

178 months

Sunday 14th August 2011
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Hummm ..... although my batch number, and age both fall within the range, the model does not. I plugged both numbers into the BSH website (I've got a Bosch), and it tells me that my model is not affected smile

Markytop

583 posts

128 months

Sunday 14th August 2011
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One word of warning if you fall if your machine falls into the recall category - mine did - if you book an appointment using the on-line booking procedure, be very careful about checking for your confirmation emails - you have to respond to a link they send within 2 hours otherwise they cancel your appointment.

However they have had a problem over the weekend in that the initial confirmation email hasn't been sent out, only the email telling you the appointment has been cancelled a few hours later. i tried the process a couple of times to no avail. The cancellation email does give you a phone number to call though, so maybe less hassle just to call in the first place.

The number is 0844 892 8920 in case anyone needs it. Make sure you have your long model number and FD number to hand when you call.

nobodyknows

7,074 posts

78 months

Sunday 14th August 2011
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They wrote to me about my Bosch, luckily mine is not affected smile

eastlmark

1,468 posts

116 months

Sunday 14th August 2011
quotequote all
good point that last post, if you bothered to fill out your warranty card and send it off then you would be contacted automaticly about this.

Although I have seen many blown and burnt joints on these pcb's I have never come across anything more serious and all had been confined to the casing around the module. I do think that a re call of any sort prompts a lot of hysteria so if you do have an affected model, get it checked but dont worry too unduly and you might as well use it in the mean time. The most likely problem will just be a lack of heat duting he wash.

whoami

11,638 posts

149 months

Sunday 14th August 2011
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JQ said:
I'm now off to check our Bosche.
Tell them the war is over.

ALawson

5,944 posts

160 months

Wednesday 17th August 2011
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FD 8605 Close....