Staff disputes

[oldbanger]

The initial message was deleted from this topic on 12 March 2012 at 00:23

[davepoth]

I've been through this a few times (from the complaining side!).

So the grievance is that the complaint wasn't resolved informally. "An informal Resolution" as I recall from the ACAS guidelines is one where no formal disciplinary notice is placed on the file (there may be a note about the meeting but it's not a warning). It doesn't even count as a verbal warning under your disciplinary guidelines if you play it cleverly.

Do everything to the letter, and you will probably find that your disciplinary process was deficient. The original complainer doesn't need to know that, and is probably happy about the outcome. The aggrieved will feel better to "have one over" on the company.

I would say that if she's prepared to go for a grievance about the way the process was run when there wasn't even a formal resolution, she may be quite a difficult employee and might need to be carefully managed.

[davepoth]

oldbanger said:

Yes a very difficult member of staff - now upset because their formal written grievance regarding the lack of adherence to the grievance procedure in the grievance against them is being treated as a formal grievance, and is refusing to attend the grievance meeting to receive an apology.

What a mardy cow.

Send her a letter and be done with it.