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fesuvious

Original Poster:

4,435 posts

125 months

[news] 
Saturday 21st April 2012 quote quote all
This came, this morning with a wodge of paperwork.


My response, sent by email.

fesuvious email'd back and said:
Thank You for your letter etc dated 19/4/12.

Whilst we do love the way there is a blatant presumption that you are correct in your actions we unfortunately (for you) have to inform you that there are a few problems with your naive, inaccurate, incorrect and daft presumption.

Firstly, we do not own a vehicle with the registration BX05 VSE. A quick check with DVLA would have confirmed this for you, we can only presume that this proved too difficult for you. Perhaps you might consider better training for your staff?

A brief enquiry, perhaps using the quick, simple and relatively cheap (well, cheaper than your postage) means of email or phone would have revealed that we did not have any vehicles anywhere near Rugby on the day in question.

A 15 second search online shows that BX05 VSE is an articulated vehicle. A further 45 seconds on our website would have shown you quite clearly we do not operate such vehicles. Checking with VOSA would enable you to find the correct registered keeper, or more importantly the correct operator in double quick time.

Contained above, which is solely what my fuddled head devoid of caffeine can muster at this time is enough information to ensure you get your facts straight in future.

I find it stunning that a so called ‘leading firm of solicitors’ is incapable of getting basic facts straight. Surely just one of your ‘35 staff’ has enough education, capability or wits to advise somebody in a position of authority that the very basics of a successful claim are to get your facts straight from the off?

I fear for your future as a company.

We have a dedicated team of over 35 staff committed to building upon our renowned reputation of delivering an exceptional service with the emphasis on individual client care.

perhaps ‘......but who are incapable of checking basic facts’ should be tagged on to the end?

Do not contact my company again on this (non) issue. Any further contact will be considered harassment and dealt with as such.

In the meantime I wish you every success, eternal happiness and a constant supply of people who have slipped, tripped or fallen over and instead of blaming themselves for not looking where they were going decide that they need £1.4m in ‘compo’.
Does my head in. Why can't these people perform basic checks? How come they cannot just do the groundwork?

Is it because in this day and age its just easier to go fishing in the hope of easy 'no win no fee' money?

I F*CKING HATE THE MENTALITY PREVALENT IN THIS COUNTRY!

Edited by fesuvious on Monday 23 April 14:25

tyranical

847 posts

74 months

[news] 
Saturday 21st April 2012 quote quote all
Look at the name of the person making the claim.

Polski!

Need I say more?

La Liga

2,600 posts

40 months

[news] 
Saturday 21st April 2012 quote quote all
Yes, it's well known that only the Polish claim for compensation rolleyes

fesuvious

Original Poster:

4,435 posts

125 months

[news] 
Saturday 21st April 2012 quote quote all
To be honest I don't care about the name, nationality, sex, religion, skin colour of whoever is trying to claim.

I'm just pi**ed off that my time is wasted by idiot ambulance chasing firms. Especially incompetant ones!

Lost soul

7,076 posts

66 months

[news] 
Saturday 21st April 2012 quote quote all
tyranical said:
Look at the name of the person making the claim.

Polski!

Need I say more?
nono
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jamoor

7,300 posts

99 months

[news] 
Saturday 21st April 2012 quote quote all
Just ignore it, that'll cost em.

KrazyIvan

2,595 posts

59 months

[news] 
Saturday 21st April 2012 quote quote all
tyranical said:
Look at the name of the person making the claim.

Polski!

Need I say more?
Nope, you need not say more, in that small line alone you have made it clear to the rest of us what an idiot you are.

WhereamI

6,887 posts

101 months

[news] 
Saturday 21st April 2012 quote quote all
fesuvious said:
I F*CKING HATE THE MENTALITY PREVALENT IN THIS COUNTRY!
And I hate the people who have a go at 'This Country' as though this sort of thing is unique to us. You'll find useless scroungers wherever you go in the world, it's not a British thing.

streaky

19,311 posts

133 months

[news] 
Saturday 21st April 2012 quote quote all
FWIW, Tyrannosaurus Rex ("tyrant lizard" - having the same root as "tyrannical" in the Greek word 'tyrannos') had a small cerebrum - the 'thinking' part of the brain.

Streaky

BEEMER69

63 posts

30 months

[news] 
Saturday 21st April 2012 quote quote all
enclose an invoice with the letter charging for your time, including a deadline for payment.

Gargamel

7,034 posts

145 months

[news] 
Saturday 21st April 2012 quote quote all
In connection with A accident.....

Surely an accident.

Surprised you didn't mention that in your letter too.

aw51 121565

3,935 posts

117 months

[news] 
Saturday 21st April 2012 quote quote all
fesuvious said:
This came, this morning with a wodge of paperwork.


My response, sent by email.

fesuvious email'd back and said:
Thank You for your letter etc dated 19/4/12.

Whilst we do love the way there is a blatant presumption that you are correct in your actions we unfortunately (for you) have to inform you that there are a few problems with your naive, inaccurate, incorrect and daft presumption.

Firstly, we do not own a vehicle with the registration BX05 VSE. A quick check with DVLA would have confirmed this for you, we can only presume that this proved too difficult for you. Perhaps you might consider better training for your staff?

A brief enquiry, perhaps using the quick, simple and relatively cheap (well, cheaper than your postage) means of email or phone would have revealed that we did not have any vehicles anywhere near Rugby on the day in question.

A 15 second search online shows that BX05 VSE is an articulated vehicle. A further 45 seconds on our website would have shown you quite clearly we do not operate such vehicles. Checking with VOSA would enable you to find the correct registered keeper, or more importantly the correct operator in double quick time.

Contained above, which is solely what my fuddled head devoid of caffeine can muster at this time is enough information to ensure you get your facts straight in future.

I find it stunning that a so called ‘leading firm of solicitors’ is incapable of getting basic facts straight. Surely just one of your ‘35 staff’ has enough education, capability or wits to advise somebody in a position of authority that the very basics of a successful claim are to get your facts straight from the off?

I fear for your future as a company.

We have a dedicated team of over 35 staff committed to building upon our renowned reputation of delivering an exceptional service with the emphasis on individual client care.

perhaps ‘......but who are incapable of checking basic facts’ should be tagged on to the end?

Do not contact my company again on this (non) issue. Any further contact will be considered harassment and dealt with as such.

In the meantime I wish you every success, eternal happiness and a constant supply of people who have slipped, tripped or fallen over and instead of blaming themselves for not looking where they were going decide that they need £1.4m in ‘compo’.
Does my head in. Why can't these people perform basic checks? How come they cannot just do the groundwork?

Is it because in this day and age its just easier to go fishing in the hope of easy 'no win no fee' money?

I F*CKING HATE THE MENTALITY PREVALENT IN THIS COUNTRY!
Look at the bit in bold; you can't deny that their service is exceptional hehe , but possibly not in the way they intend... Their "renowned reputation" will surely follow as night follows day wink .

Geoffers

881 posts

137 months

[news] 
Saturday 21st April 2012 quote quote all
Love the Ops response, excellent!!

iphonedyou

3,913 posts

41 months

[news] 
Saturday 21st April 2012 quote quote all
Who the fk mentions staff count in anything other than a tender package!?

carreauchompeur

12,671 posts

88 months

[news] 
Saturday 21st April 2012 quote quote all
That letter looks like it was written by a five year old.

Tony 1234

1,652 posts

111 months

[news] 
Saturday 21st April 2012 quote quote all
Let us know how you get on OP

W124Bob

938 posts

59 months

[news] 
Saturday 21st April 2012 quote quote all
Only 4 people with that name on UK electoral register.

ExChrispy Porker

12,156 posts

112 months

[news] 
Saturday 21st April 2012 quote quote all
Why did you say 'thank you for your letter' ?

CBR JGWRR

6,284 posts

33 months

[news] 
Saturday 21st April 2012 quote quote all
ExChrispy Porker said:
Why did you say 'thank you for your letter' ?
Politeness?

Something they lack?

Rovinghawk

5,742 posts

42 months

[news] 
Saturday 21st April 2012 quote quote all
Our local market has a stall with an ambulance chaser touting for business.

His 'good morning' got a response of 'I don't like ambulance-chasing parasites'.

Was this reasonable of me?

RH
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