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DebsBell
Original Poster
35 posts
12 months
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Hi everyone, I really need some help here. I've owned my Porsche from new since the end of February 2009. In April 2011, it broke down with a misfire in the number two cylinder. A new set of ignition coils was the remedy. Cost £500. Mileage 8,300
It broke down again on Saturday. Had a call from the dealer saying there was no compression in number six cylinder. Likely cause - scoring in the cylinder. Remedy - new engine. Mileage 10,300. Cost £18,000 plus. : (
You're asking "how come the low mileage?". I have a motorbike (fire blade) and use that the commute to and from work. Wouldn't say I'm a fair weather rider but on those days, I use the car.
Has anyone experienced anything like this and if so, can you help me as I'm at a loss as to what to do next.
The car hasn't been 'ragged', nor has it been driven like a 'Sunday Driver' would drive. It's used at least three times a week and always for journeys exceeding 10 miles so the engine has time to warm up.
No track days either.
Help, please ........
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IsItACatInAHat
53 posts
34 months
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I assume given the sad faces all around you don't have a warranty?
If not, give one of the well known specialists such as Hartech a call - they'll be a LOT less than 18k.
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DebsBell
Original Poster
35 posts
12 months
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Thanks for your reply.
It's out of warranty but I have to say, I bought the Porsche as a treat after working 30+ years and didn't really expect to have to replace the engine after 10300 miles. Surely engines should last longer than that!
How do I get in touch with Hartech??
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IsItACatInAHat
53 posts
34 months
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http://www.hartech.org/rebuilds.html <-- You can find contact details on the site, but Baz from Hartech posts on here a fair bit as "hartech". Worth a call to discuss options. Such a low mileage car *might* get you some goodwill from Porsche towards replacing your engine if you kick up enough of a fuss, and it might be worth a go to see how what you can get from them. Get a quote either way and take it from there.
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DebsBell
Original Poster
35 posts
12 months
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Again, thanks for your reply.
I went to the Hartech website and will definitely call them, probably tomorrow as its a bit late now!
I also read a link that was posted by a chap who had a Porsche Cayman and he was in the same predicament as me. Porsche don't know why there's no compression in cylinder six and they want me to authorise removal and stripping of the engine at a cost of £4K to me to find out if there's scoring in the bore. If I don't authorise, they won't know what's wrong and if I do, I have a hefty bill.
Chicken and egg spring to mind . : (. : (
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M3333
1,541 posts
83 months
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I think that is a total disgrace on a 10k vehicle - has the car been serviced since new? was it at an OPC?
If so SHAME on you Porsche.
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DebsBell
Original Poster
35 posts
12 months
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Yes, full service history and even the winter checks they recommend.
All documented etc.
I've never taken it to anywhere except the dealership i bought it from. It even went in for a bonnet respray in Feb this year as a very thoughtful child on the estate I live on used a pan scrubber to remove some bird droppings and managed to clean the primer as well! That cost £2500 so it's not as if I'm not a good customer ... Or do you think they 'saw me comming'. ....
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hornetrider
40,721 posts
74 months
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f  k a duck. 10k. You have my sympathies. Porsche are w  kers. Simply cannot believe they're not interested.
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DebsBell
Original Poster
35 posts
12 months
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I'm so glad you guys don't sleep!!! Feel better already although still trying to work out which bank I'll hit!!!
The wine is getting the better of me - I'll let you know what happens tomorrow when I next speak to the dealership to see what they plan to do next. I can feel some very persuasive speak comming when I talk to their customer service. Until then, another glass of wine, a bit of telly and more tears no doubt will send me into the land of nod!!
Trying to keep my spirits up but it's kinda hard these days.
Look forward for more advice from you guys - glad I joined the site as it's 'kin awesome!!!!!!
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DebsBell
Original Poster
35 posts
12 months
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Must change my username to something cool too!!
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Guesty99
6 posts
44 months
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I'm sure that if you are firm in presenting yourself and the situation and provide all the vehicle history that they will make some form of contribution. I've had my 2006 Cayman S for 4 years now and always extended the warranty which is well worth the money and peace of mind.
Had my money back each year last year I had a new Xenon unit and steering rack and have recently renewed once again.
I have a 2008 plate Renault Traffic van were I work out of a fleet of 40 all other vans are Merc's, in a similar situation the vehicle done 56k mile had no warranty, yet had full dealer service history.
The engine blew which I thought then wasn't good for its age/mileage. Took then to dealer told them my thoughts and they said that Renault UK would get in touch.
Any cut a long story short they offered a 75% contribution towards the cost of a replacement engine.
Very good service, I know this is your Porsche if Renault can do this I'm sure Porsche can with enough pressure.
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DebsBell
Original Poster
35 posts
12 months
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Gusty, thanks for your input. I can be very pursuasive when I need to be without being bolshi. I have a policy -be polite until it's time not to be polite as I'm no push over.
If I can, I'll endeavour to extract as much as I can from Porsche with as little expense from me as engines usually last more than 10300 miles.
I'll keep you guys posted as my Porsche problem seems to be an ongoing issue.
In a nutshell, I'll never buy a Porsche again, new or used and I'll also never recommend one to anyone else either.
For the money you pay for a Porsche, you could easily buy another make which won't have the financial implications.
Had I known this was likely to happen when I was invited to extend my warranty, I would have paid up!
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Milesp99
5 posts
59 months
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You have my sympathies. I think though the fact that you bought new and have always had it serviced at OPC stands very much in your favour.
My dad had a similar thing happen with his 996 (bought from OPC, exclusively serviced there and just out of warranty) - Porsche GB offered to pay 50% of the rebuild cost as a goodwill gesture (although the rebuild at that time was £10k not £18k - are Cayman engines more expensive to rebuild than 911?)
Even at 50% still a tough pill to swallow though.
Best of luck in your negotiations - let us know how you get on.
Regards,
Miles
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Beaky59
82 posts
35 months
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There's another thread on PH where I guy went to county court under the Sales of Goods act to have his 100,000 mile 996 rebuild at Porsches expense - rationale was the underlining mechanical isues (had full service history, etc) had caused the engine to fail.
It was a long drawn out process but the judge found in his favour.
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b2hbm
507 posts
91 months
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DebsBell said: Porsche don't know why there's compression in cylinder six and they want me to authorise removal and stripping of the engine at a cost of £4K to me to find out if there's scoring in the bore. If I don't authorise, they won't know what's wrong and if I do, I have a hefty bill. hmm, firstly let me say I'm not a Porsche owner but I'm seriously looking at getting a Cayman this year so I'm lurking & following Cayman threads. The scored bores thing seems well documented but firstly I was under the impression that 2009 cars were "cured", so it's not good to read your tale. Secondly I thought the first diagnosis was via a boroscope, basically poking a camera down a plughole and looking at the cylinder surface. That's relatively cheap to do and all over in minutes without stripping the engine down. Even if you go out and buy professional equipment rather than hire the service I'd have expected it to be less than £4k. Finally I'd get on to Porsche directly. 10k miles for a one owner, fully serviced car is silly and Watchdog would love the tale.
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supermono
6,245 posts
117 months
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b2hbm said: Watchdog would love the tale. Good idea but I'll bet they won't do it. BBC would much rather peddle their anti-capitalism, anti-success, pro back-to-the-caves politics of envy cause than help an evil tax dodging Porsche owner who must also be a banker. SM
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tyrrell
366 posts
77 months
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b2hbm said: hmm, firstly let me say I'm not a Porsche owner but I'm seriously looking at getting a Cayman this year so I'm lurking & following Cayman threads.
The scored bores thing seems well documented but firstly I was under the impression that 2009 cars were "cured", so it's not good to read your tale. Secondly I thought the first diagnosis was via a boroscope, basically poking a camera down a plughole and looking at the cylinder surface. That's relatively cheap to do and all over in minutes without stripping the engine down. Even if you go out and buy professional equipment rather than hire the service I'd have expected it to be less than £4k.
Finally I'd get on to Porsche directly. 10k miles for a one owner, fully serviced car is silly and Watchdog would love the tale. Sounds like it is one of the last gen 1 models
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Porkupine
1,553 posts
34 months
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DEFO PUSH FOR GOODWILL - PUSH FOR FULLY AT THEIR EXPENSE. You have a lot in your favour based on history, etc. They cannot fault how you have taken care of it, what with winter checks, etc. And only just out of warranty!!! Fight them!!!
On a side note, this may be the start of the newer 'fixed' engines going. As they only came out a couple of years ago, the next couple of years will show whether the problems are really resolved...looks like they are not.
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cd1957
311 posts
45 months
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Hi looking at your issue and that you purchased it new,ask the dealer to submit it under the "goodwill" system to Porsche,they will look into it and in my experiance will pay for most of the repairs.
Chris
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boxsey
1,643 posts
79 months
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With the right approach I think you will get it all fixed at little or no cost to yourself. I'm a bit disappointed that the dealership have taken the initial approach that the costs will be all down to you. I would have hoped they would have been on your side straight away and said, "we are very sorry about this sir, it really shouldn't have happened. Leave it with us and we'll contact head office and see what we can do for you."
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