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Car servicing is high on the agenda for most PHers, and with that in mind , you’re one of the first to hear about the new website launched by Shell www.shell.co.uk/carservicingWhile servicing is important, finding the time to book your car in (and knowing who to trust) could be time consuming. That’s where The Shell Car Servicing Network comes in. The online service helps drivers locate and book main dealers and franchised workshops for their car servicing or MOT tests by simply entering the registration number or the make and model of their car and their location. Once you enter the above details, the system will supply you with 10 local dealerships to choose from and, if you wish to proceed, your details will be sent to your chosen dealer. The chosen dealership or franchised workshop will then contact you directly within an hour in order to confirm your requirements and the price and arrange the booking. You can try it out, free, here: www.shell.co.uk/carservicing. The Shell Team is keen to hear what PHers think to this service, whether it is useful and how easy it is to use. Choosing who services your car is a very personal choice: so how does the concept work for you and will you consider using it when your service or MOT is next due?
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zcacogp
10,027 posts
113 months
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If it's anywhere near as good as the Shell Petrol Reward Points scheme then let me know and I'll avoid it from the outset.
Does that answer the question?
Oli.
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PoleDriver
20,230 posts
63 months
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 Great idea!!!  I'll just book the Cerb in for a service... "Sorry, there are no TVR dealerships participating in the Shell Car Servicing Network nearby."  OK, the garage 100 metres from work does a lot of TVR work, and Fernhurst & APM are just up the road so I'll just "Browse other franchises nearby"  Result..."Drive Vauxhall Aldershot"  
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shandyboy
114 posts
23 months
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Thought I'd try a quote for a 'full' service and it said there were no participating garages that could work on my car - not exactly useful.
Also, the checklist of what's covered in the services has small print announcing it's 'only a guide', so hardly worth listing as what you receive could be completely different - and it didn't include spark plugs which a full service should (for my car anyway).
I would suspect most "PH'ers" would use a garage that were specialists or at least recommended by owner's forums etc - trusting some random list off the Internet isn't going to happen.
And most other car owners would I imagine just take their car to wherever they bought it from / took it to last, so without wanting to put too much of a dampener on it, I can't see where your user base would come from.
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Pints
14,717 posts
63 months
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Initial quotes are ridiculous. Why would I pay more going through Shell, and taking it to my usual dealership anyway, rather than just go direct?  Daft.
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GT03ROB
2,637 posts
90 months
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Audi....fail
Range Rover .....fail
Porsche ....fail
Lotus ....fail
Website & idea .....fail
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crofty1984
9,876 posts
73 months
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said: Car servicing is high on the agenda for most PHers, and with that in mind , you’re one of the first to hear about the new website launched by Shell www.shell.co.uk/carservicingWhile servicing is important, finding the time to book your car in (and knowing who to trust) could be time consuming. That’s where The Shell Car Servicing Network comes in. The online service helps drivers locate and book main dealers and franchised workshops for their car servicing or MOT tests by simply entering the registration number or the make and model of their car and their location. Once you enter the above details, the system will supply you with 10 local dealerships to choose from and, if you wish to proceed, your details will be sent to your chosen dealer. The chosen dealership or franchised workshop will then contact you directly within an hour in order to confirm your requirements and the price and arrange the booking. You can try it out, free, here: www.shell.co.uk/carservicing. The Shell Team is keen to hear what PHers think to this service, whether it is useful and how easy it is to use. Choosing who services your car is a very personal choice: so how does the concept work for you and will you consider using it when your service or MOT is next due? Is the OP's name not showing up for anyone else? Odd.
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PoleDriver
20,230 posts
63 months
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crofty1984 said: Is the OP's name not showing up for anyone else? Odd. I was wondering that... Ashamed?
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Garlick
Original Poster
38,298 posts
109 months
PH Manager Bloke
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PoleDriver said: crofty1984 said: Is the OP's name not showing up for anyone else? Odd. I was wondering that... Ashamed? Always the way with commercial posts, not attributed to anyone and it's on behalf of a company.
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SonicShadow
333 posts
23 months
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£225 for a fluid change, filter change and visual inspection on a 15 year old Toyota? I'll pass.
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randlemarcus
8,733 posts
100 months
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Because the petrol companies have such a depth of consumer trust on PH?  Dear Shell, I'd rather use Halfords.
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Fastdruid
1,220 posts
21 months
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shandyboy said: Also, the checklist of what's covered in the services has small print announcing it's 'only a guide', so hardly worth listing as what you receive could be completely different - and it didn't include spark plugs which a full service should (for my car anyway). That's because no one buys petrol cars any more so why would anyone want sparkplugs?
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Ray Luxury-Yacht
6,385 posts
85 months
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No-one AT ALL doing it round my way - and I'm not exactly in the wilderness, being in Winchester on the South Coast an' all.
Not that I'd use it cos I do all my own work - but if you roll something out like this, then you'd better be sure it works.
Which this doesn't. Seems like an epic failure to me, designed and executed badly by numpties.
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zcacogp
10,027 posts
113 months
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randlemarcus said: Because the petrol companies have such a depth of consumer trust on PH? Dear Shell, I'd rather use my eyelids to pick up red-hot coals and pile them on my naked gonads. Fixed that for you Marcus! Oli.
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marshalla
8,035 posts
70 months
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Nothing for Lotus near me either (not exactly surprising at the moment) - and the prices quoted by non-specialists are dearer than I would pay at the specialist I do use.
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BalhamBadger
958 posts
42 months
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Nowhere to get a BMW serviced in Bristol?! Very poor.
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SonicShadow
333 posts
23 months
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marshalla said: Nothing for Lotus near me either (not exactly surprising at the moment) - and the prices quoted by non-specialists are dearer than I would pay at the specialist I do use. Thats often the case though - specialists can be more competitive on price due to experience and knowledge - they can do the job quicker (less hours on the invoice).
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deltashad
2,743 posts
66 months
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Taken me along time to find a garage I trust.
I certainly won't trust any garage Shell chose for me. (and I do contract work for them).
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SonicShadow
333 posts
23 months
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PoleDriver
20,230 posts
63 months
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But just look at the ammunition we are giving them in order that they can get other companies to sign up!
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