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Dizeee

Original Poster:

11,887 posts

75 months

[news] 
Thursday 5th July 2012 quote quote all
This is exactly why I hate fking computers, waste of time the lot of them.

Just had my MP3 player sat in one of my USB ports charging and updating with music... took it out to go for a long ride and forgot a song, so plugged it back in to add the song and now I can't get the device to even be recognised by the PC.

Tried EVERYTHING, nothing. Both front USB ports appear dead, device just sits in each port and does not connect at all. PC doesn't say there is anything in them. Load of rubbish. So now it won't even charge let alone update music.

Why the fk does stuff like this still go on? Aren't we past these pathetic issues with PC's nowadays?

Pulse

8,641 posts

87 months

[news] 
Thursday 5th July 2012 quote quote all
Have you tried another USB device in the PC first, to see if it is the device itself?

If you have, then your next step is likely to look in Disk Utility (Mac) or Disk Management(?) (Windows). See if it appears in there when it's plugged in.

If it appears under Disk Utility/Management, it may be that the drive inside is faulty, or perhaps has become corrupt. If it's become corrupt, you may be able to repair it within the utility.

Failing that, no idea.

Dizeee

Original Poster:

11,887 posts

75 months

[news] 
Thursday 5th July 2012 quote quote all
Disk utility? Disk management???? Where/what how do I use that?

Just plugged it in again, dead.

kooky guy

342 posts

35 months

[news] 
Thursday 5th July 2012 quote quote all
Do you have any USB ports on the rear that you could try?

Dizeee

Original Poster:

11,887 posts

75 months

[news] 
Thursday 5th July 2012 quote quote all
I have 2 on the front both don't pick it up anymore and also tried the back. Its not the ports, they work with everything else. The PC now refuses to even see the MP3, it won't recognise it, won't charge it, nothing.

How is this even allowed to happen? Totally ridiculous, it's been charging all morning!


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poing

2,301 posts

69 months

[news] 
Thursday 5th July 2012 quote quote all
Pulse said:
Have you tried another USB device in the PC first, to see if it is the device itself?
This first, always try the simple things first. Then try another cable.

Next turn off (not re-boot) the pc, leave it a minute and while waiting for the pc to load up, turn off the mp3 player and back on again before plugging it back in again.

Only after that start messing about with settings on either device.

LordGrover

18,607 posts

81 months

[news] 
Thursday 5th July 2012 quote quote all
Seriously, turn it off and turn it on again.

Invariably, always the first thing to try before 'fixing' something that ain't broke.

cjs

4,307 posts

120 months

[news] 
Thursday 5th July 2012 quote quote all
Did you eject the device properly before you unplugged it? Try plugging another USB device in and see if that is recognised, a USB stick or similar. That will tell you if the ports are good.


Dizeee

Original Poster:

11,887 posts

75 months

[news] 
Thursday 5th July 2012 quote quote all
All been done, everything turned off and on as per usual, I've been using the MP3 for a year with this PC.

Now it is just dead. It turns on fine and works fine, but no longer links to the computer, it won't even gain a connection to charge.

USB port is fine, just plugged my camera in to test it, no problems. Doesnt make any sense.

NDA

10,195 posts

94 months

[news] 
Thursday 5th July 2012 quote quote all
Can you reinstall the driver for your device?

Digger

5,694 posts

60 months

[news] 
Thursday 5th July 2012 quote quote all
Surely the cable and or its usb plug is knackered then? Get another.

Digger

5,694 posts

60 months

[news] 
Thursday 5th July 2012 quote quote all
Reset the mp3 player with a pin bearing in mind data may get wiped. I had the same with a sony mp3 once and that cured!

gmasterfunk

71 posts

17 months

[news] 
Thursday 5th July 2012 quote quote all
Make sure it works on another PC so your not wasting time if you can.

Plug in and go in to device manager and find the device - it will be there may be unknown device. Uninstall the device. Unplug. Reboot. Plug it in.

Tada.

Dizeee

Original Poster:

11,887 posts

75 months

[news] 
Thursday 5th July 2012 quote quote all
Never installed a driver for the device.

No pin hole to reset.

When I plug it in I check My Computer but it is invisible, like it has not been plugged in at all...

Digger

5,694 posts

60 months

[news] 
Thursday 5th July 2012 quote quote all
Another cable or is it proprietary? What mp3 player is it?

Dizeee

Original Poster:

11,887 posts

75 months

[news] 
Thursday 5th July 2012 quote quote all
Device manager says all is as should be, no sign of my MP3 player.

In any case, plugging it in instantly starts a charge, even this is not happening.

sunbeam alpine

2,041 posts

57 months

[news] 
Thursday 5th July 2012 quote quote all
You can delete everything under the USB tab in device manager, restart the computer and it will re-detect and install everything.

Digger

5,694 posts

60 months

[news] 
Thursday 5th July 2012 quote quote all
Have you got any other usb devices plugged in? If so unplug ALL of them, reboot and try the mp3 again.

Edited by Digger on Thursday 5th July 21:47

bungle.

48 posts

57 months

[news] 
Thursday 5th July 2012 quote quote all
Try plugging it into a different computer? Or a mac if it still isn't recognized!

poing

2,301 posts

69 months

[news] 
Thursday 5th July 2012 quote quote all
bungle. said:
Try plugging it into a different computer? Or a mac if it still isn't recognized!
This. It sounds like the device itself (or the USB cable for it) are faulty.
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