Dispatches: Secrets of Your Car Insurance – Tonight, C4, 8pm
Discussion
Should be interesting. http://www.bodyshopmag.com/News-c4-dispatches-car-...
Glassman said:
Should be interesting. http://www.bodyshopmag.com/News-c4-dispatches-car-...
Will be interesting if they explain to the public how the syndication element works and its relevant % of the charge etc. however, I suspect it will focus on the front end aspect and talk about whiplash and hire cars. A program which explained the business model would really help to debunk some of the thinking and also put quite a bit of pressure on the industry.
Scuffers said:
Bit of a lightweight programme, but they did at least get into the background deals a bit...
Shame they minded the opportunity to nail them properly, along with the rest of the financial services industry.
It was junk wasn't it. Trying to use manufacturer legal docs to prove a point and completely distorting and misrepresenting those docs. Shame they minded the opportunity to nail them properly, along with the rest of the financial services industry.
Just another example of sticking a load of made up stuff, conjecture and bias together and selling it.
I worked for over 5 years for a Lloyds syndicate in the claims department.
I can say hand on heart we never tried to rip off a customer or offer below market value for a car.
However, I can confirm that both our customers and garages used constantly tried to place fraudulent claims with taxi drivers being the worst offenders.
I never saw any evidence that the approved repairer network cut costs, in fact they were often more expensive than local rivals.
The biggest fraud came from the network of legal protection companies hiring out ford fiestas at £100 a day.
I can say hand on heart we never tried to rip off a customer or offer below market value for a car.
However, I can confirm that both our customers and garages used constantly tried to place fraudulent claims with taxi drivers being the worst offenders.
I never saw any evidence that the approved repairer network cut costs, in fact they were often more expensive than local rivals.
The biggest fraud came from the network of legal protection companies hiring out ford fiestas at £100 a day.
I have worked in and around body shops most of my working life. I have friends that own body shops and all the issues raised there are genuine. I have a very good friend that owns a large body shop who argues every day about wanting to use new panels. For him there is a flip side where he can repair a panel but still bills for a replacement because the damage is so small but the insurance co insists there is a new panel.
I have worked for body shops where some insist all glass must come out in one and others where some times a new glass is provided for.
And as for the approved repaired deals, how does any one expect a body shop to thrive if only being paid £21/hour. Ask your self a question. How much are you on an hour? What sort of monkey do you expect to get to work for what would be left after overheads have been taken out of that £21? Then ask your self if you would like that person repairing your pride and joy?
Ring your insurance company and try to make a glass claim, tell them you want to use a local company, even get quotes off that company and from the large one who's name sounds like Aught to grass. You will find it almost impossible to use who you want. The likes of Admiral are amongst the worst for this.
I have worked for body shops where some insist all glass must come out in one and others where some times a new glass is provided for.
And as for the approved repaired deals, how does any one expect a body shop to thrive if only being paid £21/hour. Ask your self a question. How much are you on an hour? What sort of monkey do you expect to get to work for what would be left after overheads have been taken out of that £21? Then ask your self if you would like that person repairing your pride and joy?
Ring your insurance company and try to make a glass claim, tell them you want to use a local company, even get quotes off that company and from the large one who's name sounds like Aught to grass. You will find it almost impossible to use who you want. The likes of Admiral are amongst the worst for this.
crossy67 said:
I have worked in and around body shops most of my working life. I have friends that own body shops and all the issues raised there are genuine. I have a very good friend that owns a large body shop who argues every day about wanting to use new panels. For him there is a flip side where he can repair a panel but still bills for a replacement because the damage is so small but the insurance co insists there is a new panel.
I have worked for body shops where some insist all glass must come out in one and others where some times a new glass is provided for.
And as for the approved repaired deals, how does any one expect a body shop to thrive if only being paid £21/hour. Ask your self a question. How much are you on an hour? What sort of monkey do you expect to get to work for what would be left after overheads have been taken out of that £21? Then ask your self if you would like that person repairing your pride and joy?
Ring your insurance company and try to make a glass claim, tell them you want to use a local company, even get quotes off that company and from the large one who's name sounds like Aught to grass. You will find it almost impossible to use who you want. The likes of Admiral are amongst the worst for this.
Not in a position to comment on most of your post but the last paragraph is not my experience with windscreens. Last year I had two replaced. One in my Passat, which AG did, because I wasn't too concerned, but in any case the guy was fine and did a good job.I have worked for body shops where some insist all glass must come out in one and others where some times a new glass is provided for.
And as for the approved repaired deals, how does any one expect a body shop to thrive if only being paid £21/hour. Ask your self a question. How much are you on an hour? What sort of monkey do you expect to get to work for what would be left after overheads have been taken out of that £21? Then ask your self if you would like that person repairing your pride and joy?
Ring your insurance company and try to make a glass claim, tell them you want to use a local company, even get quotes off that company and from the large one who's name sounds like Aught to grass. You will find it almost impossible to use who you want. The likes of Admiral are amongst the worst for this.
The other was in my 911 which I wanted done by my regular service dealer, Paragon. Called the insurer and was told to get it done, pay for it and send them the invoice. Did that and was repaid, less excess, within a week. No problem at all, it was that straightforward.
Gassing Station | News, Politics & Economics | Top of Page | What's New | My Stuff