Insurance Gripes

[moveover]

I'm planning to convert our garage. Hence the car will be parked on our private driveway instead.

So I phone up Admiral to tell them. "That'll be another 40 odd quid". Not a huge amount. However, remembering the recent discussion here about the difference in premium for garage vs. driveway parking, I went on to Admiral's own website to get comparative quotes, and sure enough it works out about 40 quid LESS to park on the driveway. So I phone Admiral back and point this out to them. "Computer says more risky on driveway". Which is total b@ll@cks given the online quotes suggest exactly the opposite. So I am awaiting call back from the manager. No doubt a fruitless exercise on my part, but it's a point of principle. They're obviously just extracting money out of clients for any old change to the policy, however arbitrary and regardless of the change to risk. And they can't claim admin charges either because all my documents are now online and I don't get anything through the post.

[AdamV12V]

You will probably find that they say there is an £80 admin fee for making a change to your policy. Thus £80 less the £40 reduction you have seen online = £40 to pay! Or some other b*llocks such as this - I doubt they will budge, but good luck!

[v8woollie]

I always tell them I refuse to pay an admin fee and they always say they will waive it.

[robgt]

I tell them that I am just a poor bloke living in the country. Works wonders

[IanV12VR]

robgt said:

I tell them that I am just a poor bloke living in the country. Works wonders

With an Aston Martin

[AMDBSNick]

One price for new customers, different price for existing. Haven't you lot worked it out yet

[theno23]

The crazy thing is that it costs insurance companies loads of money to acquire customers, and then when they do they treat them badly, for the sake of 40 quid.

Nuts.

- Steve

[snuffy]

Admiral do appear to be a bunch of toss-pots.

Now, here's a good one from them I had only last week:

Dear Sir, since you have told us you do not wish to renewal your policies with us, will you return the policy document so we can cancel it.

What ? They don't sent you a policy document, you have to download and print it. So, they want me to download it, print it out, and then send it back to them - what a bunch of tools.

[divetheworld]

I was a bit confused and shocked over the way they handle no claims bonus. I've got 9 years NCD and bought my V8V as a weekend car. When I went to take out the policy and sort out the NCD I was flabbergasted to find out you can only use your bonus on one policy at any one time.
So I had to cancel the policy on my VW, take out the policy on the V8V with NCD applied and take out a new policy on the VW with no bonus. From scratch!!
But the real kicker is that if I have an accident in either car, I lose my NCD.
So I can't apply the NCD to both policies but they can take it away from either.
Nuts!

[snuffy]

divetheworld said:

I was a bit confused and shocked over the way they handle no claims bonus. I've got 9 years NCD and bought my V8V as a weekend car. When I went to take out the policy and sort out the NCD I was flabbergasted to find out you can only use your bonus on one policy at any one time.
So I had to cancel the policy on my VW, take out the policy on the V8V with NCD applied and take out a new policy on the VW with no bonus. From scratch!!
But the real kicker is that if I have an accident in either car, I lose my NCD.
So I can't apply the NCD to both policies but they can take it away from either.
Nuts!

100% correct.

The only other option is to have insured your V8V on a Classic Policy. You don't put any NCD in, but equally, you don't take any out.

[SLacKer]

snuffy said:

divetheworld said:

I was a bit confused and shocked over the way they handle no claims bonus. I've got 9 years NCD and bought my V8V as a weekend car. When I went to take out the policy and sort out the NCD I was flabbergasted to find out you can only use your bonus on one policy at any one time.
So I had to cancel the policy on my VW, take out the policy on the V8V with NCD applied and take out a new policy on the VW with no bonus. From scratch!!
But the real kicker is that if I have an accident in either car, I lose my NCD.
So I can't apply the NCD to both policies but they can take it away from either.
Nuts!

100% correct.

The only other option is to have insured your V8V on a Classic Policy. You don't put any NCD in, but equally, you don't take any out.

Wrong.

I have my NCD mirrored onto another car so you can do it if you ask nicely.

[divetheworld]

SLacKer said:

Wrong.

I have my NCD mirrored onto another car so you can do it if you ask nicely.

It must depend on the insurance company then. I'm with Piviledge, £580 fully comp.
Funny enough, it now costs me the same for the VeeDub....
Admiral were way more, Esure wouldnt touch the V8V etc..

[Cockernee]

AMDBSNick said:

One price for new customers, different price for existing. Haven't you lot worked it out yet

I will remember that next year when I get all of my insurance renewals from you

[Cockernee]

IanV12VR said:

robgt said:

I tell them that I am just a poor bloke living in the country. Works wonders

With an Aston Martin

But only a V8

[peterr96]

Cockernee said:

IanV12VR said:

robgt said:

I tell them that I am just a poor bloke living in the country. Works wonders

With an Aston Martin

But only a V8

tt

[Cockernee]

peterr96 said:

Cockernee said:

IanV12VR said:

robgt said:

I tell them that I am just a poor bloke living in the country. Works wonders

With an Aston Martin

But only a V8

tt

[peterr96]

Cockernee said:

peterr96 said:

Cockernee said:

IanV12VR said:

robgt said:

I tell them that I am just a poor bloke living in the country. Works wonders

With an Aston Martin

But only a V8

tt

Epic. tt

[Neil1300R]

[quote=peterr96]

Epic. /quote]


http://www.pistonheads.co.uk/gassing/topic.asp?h=0...

[Cockernee]

Neil1300R]Peterr96 said:

Epic.

http://www.pistonheads.co.uk/gassing/topic.asp?h=0...

So last year in fact September last year, did I mention SPA?

[Jon39]

divetheworld said:

So I can't apply the NCD to both policies but they can take it away from either.
Nuts!

I commented on the earlier topic, about the present Del Boy tactics in the insurance industry.

If your comment above is correct, it is becoming even worse than Del Boy. I do not know whether both your cars are insured with the same company, but if so, it might be better to insure with two different firms.