2005 Golf - RUSTING ARCHES - Claiming on Corrosion Warranty
Discussion
My Passat had the same issue. VW not interested so I paid for new wing. Following year the other side did the same but I managed to do a tidy up job.
I'm in the trade so it was not too expensive but I thought it were port of VW as it was clearly not due to chipping but under the paint.
I'm in the trade so it was not too expensive but I thought it were port of VW as it was clearly not due to chipping but under the paint.
Bought a Mk5 two weeks ago and only noticed the bubbling after purchase. Brought to local dealer, Edwin Mays, who called an hour later offering 50% contribution, seems to be a common ploy of theirs. After collecting the car and a quick call to very polite and helpful Rachael at VW customer care, they contacted the dealer, some 'je ne sais quoi' happened and a couple of hours later, Edwin Mays call me up to announce that VW are now willing to cover 100% of the cost.
Seeing as the dealer would have had to initially give VW the details of the first report in order to offer me 50% contribution , I don't know what would have changed in the space of a couple of hours between the first call and the second. Chancing their arm with lower offer I would say.
Overall very happy, but they should have honoured the warranty from the start, some people wouldn't think to call the VW custom care line, I was quoted a cost of £450 if I had taken the initial 50% offer.
Seeing as the dealer would have had to initially give VW the details of the first report in order to offer me 50% contribution , I don't know what would have changed in the space of a couple of hours between the first call and the second. Chancing their arm with lower offer I would say.
Overall very happy, but they should have honoured the warranty from the start, some people wouldn't think to call the VW custom care line, I was quoted a cost of £450 if I had taken the initial 50% offer.
A J K said:
Bought a Mk5 two weeks ago and only noticed the bubbling after purchase. Brought to local dealer, Edwin Mays, who called an hour later offering 50% contribution, seems to be a common ploy of theirs. After collecting the car and a quick call to very polite and helpful Rachael at VW customer care, they contacted the dealer, some 'je ne sais quoi' happened and a couple of hours later, Edwin Mays call me up to announce that VW are now willing to cover 100% of the cost.
Seeing as the dealer would have had to initially give VW the details of the first report in order to offer me 50% contribution , I don't know what would have changed in the space of a couple of hours between the first call and the second. Chancing their arm with lower offer I would say.
Overall very happy, but they should have honoured the warranty from the start, some people wouldn't think to call the VW custom care line, I was quoted a cost of £450 if I had taken the initial 50% offer.
They just make it up as they go along. I was offered the 50% but this came out at £200. This was before VW decided to do 100%!so I thought this was reasonable for two new wings. Got them to do the bonnet too.Seeing as the dealer would have had to initially give VW the details of the first report in order to offer me 50% contribution , I don't know what would have changed in the space of a couple of hours between the first call and the second. Chancing their arm with lower offer I would say.
Overall very happy, but they should have honoured the warranty from the start, some people wouldn't think to call the VW custom care line, I was quoted a cost of £450 if I had taken the initial 50% offer.
RezPH said:
Have you guys just popped into your local VW and brought this up or have you gone to a specific VW dealer with a body shop?
Best bet is to take your car to a VW dealer who has their own warranty guy. He/she will take photos, paint measurements etc and refer the case to VW UK on your behalf. If your local dealer has their own bodyshop then they will do the repair/replacement, if not then it will go to the nearest VW approved bodyshop. The one i went to did a fantastic job.
Noticed rust on my 2008 58 plate golf match tdi. checked out the web and saw it is a common problem on the earlier mk5s,so was shocked as mine isn't 6 years old yet. spoke to vw on twitter who took my details and the next day my local vw dealer phoned up and has booked the car in next week for an inspection.Any tips on what to say when I go in? I have never given this dealer any business before, so don't want to go in all guns blazing as I believe you get further by being nice. any help would be much appreciated.
gazhill82 said:
Noticed rust on my 2008 58 plate golf match tdi. checked out the web and saw it is a common problem on the earlier mk5s,so was shocked as mine isn't 6 years old yet. spoke to vw on twitter who took my details and the next day my local vw dealer phoned up and has booked the car in next week for an inspection.Any tips on what to say when I go in? I have never given this dealer any business before, so don't want to go in all guns blazing as I believe you get further by being nice. any help would be much appreciated.
This is what's putting me off dropping a load of money on a 57-09 plate R32..Got a 123d at the mo and hate diesel.
mikeyscott said:
gazhill82 said:
Noticed rust on my 2008 58 plate golf match tdi. checked out the web and saw it is a common problem on the earlier mk5s,so was shocked as mine isn't 6 years old yet. spoke to vw on twitter who took my details and the next day my local vw dealer phoned up and has booked the car in next week for an inspection.Any tips on what to say when I go in? I have never given this dealer any business before, so don't want to go in all guns blazing as I believe you get further by being nice. any help would be much appreciated.
This is what's putting me off dropping a load of money on a 57-09 plate R32..Got a 123d at the mo and hate diesel.
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