Carbon Parts from China

Carbon Parts from China

Author
Discussion

northernmedia

1,988 posts

138 months

Saturday 10th May 2014
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Pm sent

omniplex

1 posts

114 months

Thursday 23rd October 2014
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HI All, Be very very careful when ordering from OYA, i would suggest DONT USE THEM....

6 weeks ago after reading through this forum I decided to order CF Bonnet, Air brake (spoiler) & side vents for my Mclaren MP4 12C...

I thought I should share my experience.... not the best!

Everything arrived two weeks late, after they emailed me three times asking for extra payments for shipping, building a woods box for transport and bank transfer fees, the price invoiced was $4200usd and after the third email had gone up $240usd.

After waiting impatiently i received the parts, Side blades where fine, Spoiler was borderline, however, the bonnet ($1,500USD) was extremely poor quality. It arrived with 4 small dents, dry marks in the clear coat and two major indents, completely unusable.

I sent Sandy and Wendy at Oya Carbon pics of the defect, Sandy replied with... Hi Dean,

our production manager got this question, it was caused at the mould process. it is our carelessness. In future we shall pay close attention to it. It don't influence the fitting, when you fit on, all is okay,right? If you return it, it will cause the freight cost and tax cost, so we consider to give you the discount for this product on your next order, is that ok to you? please advise your comments...

I thought after admitting its there fault and being a somewhat reputable company they would just replace it, or give me credit... I was sorely mistaken, I was expecting to have to pay freight again and was prepared for the hit, however, 10 or so days / emails later, after starting at 10% then 40% then 50% discount on my next order they refuse to just credit the price or replace it! so im $1500usd + $1200usd freight in the hole!!!

They have now stopped replying to my emails...

triple5

751 posts

145 months

Thursday 23rd October 2014
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That’s shocking customer service, thanks for letting us know.

ds2000

2,685 posts

192 months

Thursday 23rd October 2014
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omniplex said:
Shoddy service message....
If you paid on credit card I'd be talking to your card provider about unfit goods, they should be able to refund you / wave a big stick at them.

HappyBoxster

214 posts

123 months

Thursday 23rd October 2014
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+1

Always always always use a credit card.

8Tech

2,136 posts

198 months

Thursday 23rd October 2014
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OYA Carbon will not accept a credit card, they insist on bank transfer only with the order.

I had some DBS front splitters from them that did not fit without modification.

I think they are used to the Chinese way of production, cheap and cheerful with a discount if they mess up. I would not use them again either.

cayman-black

12,641 posts

216 months

Thursday 23rd October 2014
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If you read through all this thread you will find the same story through out.
Stay away imo.

mikey k

13,011 posts

216 months

Thursday 23rd October 2014
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Bummer frown
OYA should have just agreed a partial refund rather than get a load of bad press like this
Glad I've not been tempted wink

mb1

579 posts

256 months

Thursday 23rd October 2014
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omniplex said:
6 weeks ago after reading through this forum I decided to order CF Bonnet, Air brake (spoiler) & side vents for my Mclaren MP4 12C...
Would you share some pictures of the parts fitted ? For the interest of this AM forum :-D

Barnezy

348 posts

115 months

Tuesday 4th November 2014
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I understand the issue here regarding the bonnet quality, but come on, who orders a knock off part for a McLaren to start with and even worse a part that is so integral to the appearance of the car? I bet the original part is at least 10x the price from OYA so what can you really expect. It's also very hard in these situations to give a full refund as the parts cost so much in shipping etc, it doesn't make sense. I'm sure the bonnet can be sold for at least 70% of what was paid to a race team or racer and with a 40% discount on the next one, you'll be quids in.

I'm placing an order soon for some AM parts (not a bonnet) wink, if anyone wants to split delivery in the London area?

northernmedia

1,988 posts

138 months

Wednesday 5th November 2014
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As mentioned in another post, I've just had a front splitter & side strakes delivered and the quality and delivery were superb.
Sandy's communication was also very good, giving regular updates on production & delivery times.
Course I haven't tried fitting them as yet!


AndyBrew

2,774 posts

219 months

Thursday 6th November 2014
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I have a Vantage V12S front splitter if anybody is interested pm me for further details.

Barnezy

348 posts

115 months

Thursday 6th November 2014
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Ordered my parts today. Seems like a very easy company to deal with. Hopefully the order will be complete and ready to ship within 20 days.

Ordered
Diffuser
splitter
Strakes
Rear light inserts

Not sure I'll like the strakes and inserts, but due to the delivery cost I figured they'll be pretty easy to sell on if I don't like them. All that for £918 inc delivery.

northernmedia

1,988 posts

138 months

Friday 7th November 2014
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will be fitting my front splitter tomorrow, I'll report back on any issues.

divetheworld

2,565 posts

135 months

Friday 7th November 2014
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northernmedia said:
will be fitting my front splitter tomorrow, I'll report back on any issues.
Should take all of 10mins buddy.

northernmedia

1,988 posts

138 months

Friday 7th November 2014
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biggrin

northernmedia

1,988 posts

138 months

Saturday 8th November 2014
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Front splitter fitted, v easy bar a couple of rusted screws.
Very pleased smile







Apologies for the crap iPhone pics!!

cayman-black

12,641 posts

216 months

Saturday 8th November 2014
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Hmm does look good.

tonyhall38

4,194 posts

216 months

Saturday 8th November 2014
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Good job.....

northernmedia

1,988 posts

138 months

Saturday 8th November 2014
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thanks chaps!

Just the fitting of the carbon door handles & strakes then thats the outside finished I reckon smile