SWINTON INSURANCE: Thank you
Discussion
It's always nice to have a good customer service experience, and I've had two in two months with Swinton.
Phoned up in June to change the car on the policy - "No charge". New documents posted as well, not even emailed.
Phoned up just now to add 'wker Plate' - "I don't want to charge you £25 for 2 minutes work".
After the grief I had with Direct Line last year and the worst experience ever, this was great.
Worth a look if you change vehicles often or are shopping about.
Phoned up in June to change the car on the policy - "No charge". New documents posted as well, not even emailed.
Phoned up just now to add 'wker Plate' - "I don't want to charge you £25 for 2 minutes work".
After the grief I had with Direct Line last year and the worst experience ever, this was great.
Worth a look if you change vehicles often or are shopping about.
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