Eurotunnel getting worse and worse

[Amateurish]

Anyone else notice this? I'm a semi-regular user and normally do 3-4 round trips a year. Recently I've experienced a noticeable drop in service standard. Of my three trips so far this year, I've been severely delayed on at least one of each of the two legs. In Easter, I spent three hours waiting to board on the outward leg due to "technical difficulties". Yesterday, I queued for about two hours on the return leg because all their computer systems were down, and had been all day.

Plus I think that the trains themselves are looking very tired. Toilets are often out of order (yesterday they were asking people to use the toilets in the terminal) and interconnecting doors often broken. The train interiors always seem very dirty and run down.

Costs seem to be going up as well. I wonder if Eurotunnel are just milking a cash-cow and relying on a virtual monopoly?

[anonymous-user]

It's 25 years old.

[Wolff]

25? And there was me, one of their first customers at 18 years old..... which was 19 years ago unless I've suddenly just turned 43 (and I REALLY REALLY hope that isn't the case!)

But yes, its getting on a bit now

[audidoody]

Last technical delay I experienced of more than an hour was three years ago. I was fine about it. I thought that sitting in the terminal with a burger and a coke was preferable to being entombed under the sea.

[Amateurish]

Wolff said:

25? And there was me, one of their first customers at 18 years old..... which was 19 years ago unless I've suddenly just turned 43 (and I REALLY REALLY hope that isn't the case!)

But yes, its getting on a bit now

I think 19 years is probably more accurate!

[anonymous-user]

Amateurish said:

Wolff said:

25? And there was me, one of their first customers at 18 years old..... which was 19 years ago unless I've suddenly just turned 43 (and I REALLY REALLY hope that isn't the case!)

But yes, its getting on a bit now

I think 19 years is probably more accurate!

Commercial services began 19 years ago.
Digging began in 1988.

[Dog Star]

Crossflow Kid said:

Commercial services began 19 years ago.
Digging began in 1988.

I was living in Amiens at the time and I'd often drive up to Calais to pick up/drop off visiting friends - the scale of the work was immense, and it always seemed to me that I went a different route as they dug stuff up/changed roads etc.

Back to the OP - very true, the trains are looking in need of a refurb now.