Would you expect this to be covered by warranty?

Would you expect this to be covered by warranty?

Author
Discussion

Toaster Pilot

14,622 posts

159 months

Monday 27th January 2014
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I'd have thought it'd fail a MOT in the UK if you presented it like that (providing it's obstructing the light output), not sure about the equivalent test where you are but if so that's surely a reason for it to be fixed under warranty...

The headlights in my A6 are awful for condensation, you've reminded me I need to try and do something about that soon hehe

hondansx

4,584 posts

226 months

Monday 27th January 2014
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I'd take a walk around the forecourt with the guy from the dealership and see if it's commonplace.

750turbo

6,164 posts

225 months

Monday 27th January 2014
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I certainly would expect that to be covered, unless there was undisclosed (water?) damage.


Lozw86

877 posts

133 months

Monday 27th January 2014
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Yes I would expect this to be dealt with swiftly without question

Toaster Pilot

14,622 posts

159 months

Monday 27th January 2014
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kapiteinlangzaam said:
The MOT angle is one of the ones I am likely to pursue, but it doesnt need a Dutch MOT for another 2 years yet hehe
Is it as easy to take it to a testing station as it is here? A written statement from one saying that they'd fail it for the issue is likely to suffice...

1000foot

35 posts

138 months

Monday 27th January 2014
quotequote all
Probably best to visit your local dealer and ask them rather than allow the great

unwashed to give their expert opinions no ?


Toaster Pilot

14,622 posts

159 months

Monday 27th January 2014
quotequote all
1000foot said:
Probably best to visit your local dealer and ask them rather than allow the great

unwashed to give their expert opinions no ?
kapiteinlangzaam said:
Its been to the dealer today and they are stating that its not a warranty item as its only 'mist' in the headlamp and not pools of water.

jones325i

755 posts

154 months

Monday 27th January 2014
quotequote all
Toaster Pilot said:
1000foot said:
Probably best to visit your local dealer and ask them rather than allow the great

unwashed to give their expert opinions no ?
kapiteinlangzaam said:
Its been to the dealer today and they are stating that its not a warranty item as its only 'mist' in the headlamp and not pools of water.
I belmed.

1000foot

35 posts

138 months

Monday 27th January 2014
quotequote all
OOps , missed that...................Still , theres your answer !!!!!


Motorrad

6,811 posts

188 months

Monday 27th January 2014
quotequote all
Talk to a different dealership and see what their opinion is.

I wouldn't expect much though this is Dutch customer service we're talking about- the worst in the world.

nickfrog

21,302 posts

218 months

Monday 27th January 2014
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kapiteinlangzaam said:
Its been to the dealer today - they are washing their hands of it
Did they use water or just a mist ?



Foppo

2,344 posts

125 months

Monday 27th January 2014
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Warranty Kapitein.Never mind what the dealership says.Potveredomme repareer it.

Monty Python

4,812 posts

198 months

Monday 27th January 2014
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Go direct to BMW - I've always had quick replies from them in the past.

eybic

9,212 posts

175 months

Monday 27th January 2014
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I used to work for in MINI sales and this isn't the first car I've seen with this characteristic biggrin

I would suggest it's highly unlikely you'll get any kind of warranty cover on it as it will probably be described as an acceptable amount of condensation. I don't think they are sealed units so technically it would be impossible to stop it from happening again, rear lights also suffer with this.

Maz_uk

590 posts

199 months

Monday 27th January 2014
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I have a used Toyota Aygo in stock, 2011 car with 17k miles on it.

A local Toyota dealer phoned me up to do a recall on another one of my cars and I mentioned in conversation that this car has a misted headlight, so they picked the car up and actually put 4 new lights in changed the pads and discs because they were still under warranty and delivered the car back to us!

Great service!

eybic

9,212 posts

175 months

Tuesday 28th January 2014
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Well done you thumbup

Toaster Pilot

14,622 posts

159 months

Tuesday 28th January 2014
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kapiteinlangzaam said:
Good news from the dealer this morning - after negotiation they have managed to get MINI to agree to the warranty claim.

So its new headlights on the 12th February.

Thats a ballache avoided smile
thumbup

Does anyone know how to repair headlights that have dodgy seals like this?

Toaster Pilot

14,622 posts

159 months

Tuesday 28th January 2014
quotequote all
That sounds like some good bodging there, I was thinking more taking it out and trying to reseal it but I suppose I need to remember it's a free, 200k mile car hehe

storminnorman

2,357 posts

153 months

Tuesday 28th January 2014
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Toaster Pilot said:
That sounds like some good bodging there, I was thinking more taking it out and trying to reseal it but I suppose I need to remember it's a free, 200k mile car hehe
200k miler? I have just the ticket. Depends on the unit design, mind you, but on my old mk.4 escort we just put polyfiller on the join between the lens and the unit (where the seal had failed). Worked 10/10 until I stuffed it into a hedge smile