OPC Courtesy Cars
Discussion
NBTBRV8 said:
cvega said:
are people actually complaining about the courtesy (know what the word means?) car not being a porsche? wow.
Especially when many wouldn't have bought their car brand new from the dealer.Any car will do me, obviously the better car the better. My OPC is a Volvo dealer too, so I have been driving a S60 1.6 litre turbo. It is new though.
Given that all OPCs are very expensive in terms of (a) margins on cars and (b) servicing costs, it is reasonable to expect a decent quality of courtesy car.
I also think it probably makes a lot of sense to use the opportunity to market a car - an extended test drive. I accept that on that basis you would have to think it at least possible that the customer is likely to come back for more Porsche. The evidence is that we very often do (and more than once), so if I were running an OPC, I would give someone like me (987.2 owner) a 981 or a 991 as a courtesy car. I would probably even offer the choice (if possible) and say "Do you think you might be in the market for a 911 at some point?". Knowing what your customer wants and might be helped to want is just good marketing.
If I get a 991 as a courtey car and (a) the steering is good and (b)it does not feel big and heavy, I will probably buy one within a couple of years. I doubt that I would test drive one of my own initiative, though (esp as my wife would kick off).
HappyBoxster said:
See.
Exactly - I once asked for a 981 Boxster as I can see that I may, one day, buy one. They gave me a Panamera Hybrid instead, which I mentioned in my courtesy call after the service. A day later the sales manager rang and offered me a 981 S to borrow for a weekend of my choosing. I've not bought one yet, but I now use that OPC exclusively (Cambridge).Took my 996 turbo in for a major service last month to OPC Wilmslow. Had a brand new Boxster for what should have been 2 days but ended up keeping it a week as they were waiting on parts for a couple of days. Lovely car, although totally different drive from the turbo. Must say the 996 felt quite dated compared to the boxster. Amazing how much technology has come on in the last 10 years. Have decided i'm going to keep the 996 for a couple of years then get a used new model cayman S.
Towcester always Porsche. Had 997 GTS and Cayman R on same day so could try both back to back. 991 as well and, most recently, a Panamera. No complaints from me of course and I would try to get my next used Porsche through them if they can source what I'm looking for. Certainly looked after me better than some other OPC.
I use an independent for my Porsche servicing and as far as I know they don't do courtesy cars, which is fine because I go to them because their quality of service rather than getting a car to blast around in. Similarly where I take my Audi has small Mazda hatches they lend you, which are horrible cars and help convince me every time I borrow one that although my Audi generally spends most of its time sat at the station car park that buying a cheap and cheerful run around isn't for me, at least not a Mazda hatchback. It is however helpful in that I can go home do some work and then return when my car is ready rather than sit around waiting for it.
7and911 said:
So, is it the norm for OPC to charge for courtesy car-I thought it is free....?!?!
Mine sometimes charges £15 to reduce the insurance excess from something like £1500 down to £50. I had to pay this once when my car was in for a service, but when it went in for warranty work the fee was waived.ORD said:
Doea anyone else fear getting a Boxster as a courtesy car during the spring/summer? I imagine that one sunny day would convert me to wanting one ahead of a 911 (the Targa is an abomination) and a Cayman.
No, one mandatory lowering of the roof and I remember that I don't like open top cars.Gassing Station | Porsche General | Top of Page | What's New | My Stuff