NAS plus Virgin Media?
Discussion
Hiya,
I've just bought a Synology 213j NAS which I'm trying to set up with my Virgin Media Superhub 2. And it's not working.
I've had a scout round the Internet, but I can't find a definitive set of rules for how to go about opening up the NAS to the world so that I can view files on my TV and other PCs. I can see the drive, I can see the three folders Music, Photos and Video (but no files in Video and Music, even though I know I've put loads in there), and so I can't stream anything.
I've tried using the EZ-Internet wizard, but it hangs on Port forwarding every time. So I added a port forwarding rule for port 5000 at the Superhub, which is what the various sites suggest - still doesn't work though.
I'm not all that up on how these things work, and I'm well out of my comfort zone with this now. Does anyone have any good ideas on how to proceed? Do I need to open more ports, change the DSM settings (whatever they are), wire the NAS to something else entirely?
The NAS is hardwired into the Superhub. I don't really want to use an external router at this point because everything is working as it should apart from this, and I don't want to break anything that I've already set up!
All I want is to be able to stream my music and videos on the telly, it can't be that hard!
But it is. Any and all good ideas will be gratefully accepted!
I've just bought a Synology 213j NAS which I'm trying to set up with my Virgin Media Superhub 2. And it's not working.
I've had a scout round the Internet, but I can't find a definitive set of rules for how to go about opening up the NAS to the world so that I can view files on my TV and other PCs. I can see the drive, I can see the three folders Music, Photos and Video (but no files in Video and Music, even though I know I've put loads in there), and so I can't stream anything.
I've tried using the EZ-Internet wizard, but it hangs on Port forwarding every time. So I added a port forwarding rule for port 5000 at the Superhub, which is what the various sites suggest - still doesn't work though.
I'm not all that up on how these things work, and I'm well out of my comfort zone with this now. Does anyone have any good ideas on how to proceed? Do I need to open more ports, change the DSM settings (whatever they are), wire the NAS to something else entirely?
The NAS is hardwired into the Superhub. I don't really want to use an external router at this point because everything is working as it should apart from this, and I don't want to break anything that I've already set up!
All I want is to be able to stream my music and videos on the telly, it can't be that hard!
But it is. Any and all good ideas will be gratefully accepted!davepoth said:
Is it as simple as a file format issue? What files can your TV use?
I can access all the files if I connect a HDD containing exactly the same files to the USB port of both the TV and the Blu-Ray player. So I don't think it's that.I just tried to access the NAS via its IP address on the Web, and I can't see it, even with a device not connected to the same network.
I bought an Asus router and it all became a lot easier.
The IP address your NAS is on is local, your side of the router and really not so unique. The forwarding is across the router. You need to be able to see your routers IP first. This won't be static (constant) unless you have paid Virgin for a static one or use DDNS? or similar.
Someone who knows what they are talking about will hopefully be along soon.
Synology kit and software is great.
The IP address your NAS is on is local, your side of the router and really not so unique. The forwarding is across the router. You need to be able to see your routers IP first. This won't be static (constant) unless you have paid Virgin for a static one or use DDNS? or similar.
Someone who knows what they are talking about will hopefully be along soon.
Synology kit and software is great.
This may sound really stupid and poatronising. It really politely isn't meant to. Only last week I checked out a NAS a WD Live Drive. I connected it to a Superhub and checked. It showed up in Network places but the 4 things dumped in its music/video folders couldn't be seen.
I simply rebooted the Nas then rebooted the router.
Everything was then there. You also will need to set up the media server that is bundled in with your NAS. In the case of the WD drive merely having a music/ dvd file in the relevant folders wasn't enough. For the Samsung TV to see those files they had to be in the media servers list.In the case of WD that meant setting up the my twonky bundled service.
I simply rebooted the Nas then rebooted the router.
Everything was then there. You also will need to set up the media server that is bundled in with your NAS. In the case of the WD drive merely having a music/ dvd file in the relevant folders wasn't enough. For the Samsung TV to see those files they had to be in the media servers list.In the case of WD that meant setting up the my twonky bundled service.
SGirl said:
All I want is to be able to stream my music and videos on the telly, it can't be that hard!
If the NAS is on the same network as the TV then you don't need to open any ports on the router. You would only need to do that if you were trying to access it from outside your home network.If you want to be able to stream stuff to your TV, have you installed the Media Server package on the Synology Diskstation? If not, that is what you need to do - http://www.synology.com/en-global/support/tutorial...
gpo746 said:
This may sound really stupid and poatronising. It really politely isn't meant to. Only last week I checked out a NAS a WD Live Drive. I connected it to a Superhub and checked. It showed up in Network places but the 4 things dumped in its music/video folders couldn't be seen.
I simply rebooted the Nas then rebooted the router.
Everything was then there. You also will need to set up the media server that is bundled in with your NAS. In the case of the WD drive merely having a music/ dvd file in the relevant folders wasn't enough. For the Samsung TV to see those files they had to be in the media servers list.In the case of WD that meant setting up the my twonky bundled service.
It is on the same network, so there's no reason why the files shouldn't be appearing. I can see the device, but only the three default shared folders. The Music and Video folders appear to be empty (they aren't), but the Photos folder contains all the photo files and I can view them on the TV. I set up a couple of new shared folders, they're not being displayed either. I simply rebooted the Nas then rebooted the router.
Everything was then there. You also will need to set up the media server that is bundled in with your NAS. In the case of the WD drive merely having a music/ dvd file in the relevant folders wasn't enough. For the Samsung TV to see those files they had to be in the media servers list.In the case of WD that meant setting up the my twonky bundled service.
If a reboot doesn't work, I'll have a delve into Twonky. It might work - it's worth a go!
PF62 said:
If the NAS is on the same network as the TV then you don't need to open any ports on the router. You would only need to do that if you were trying to access it from outside your home network.
I've installed Media Server, and Video Server as well. Video Server seems to spend ages indexing the files but nothing appears in its lists of video files afterwards - or during, for that matter. Ok not the same I know but when getting my Toshiba TV to view files on my PC through a super hub it couldn't see any folders except the default shared folders on the PC (even after setting the properties on the folders I wanted to share and rebooting).
To get around this I merely moved the folders I had the media files in into the shared folders - whilst not an elegant solution it worked (and I had the capacity to do it) .
To get around this I merely moved the folders I had the media files in into the shared folders - whilst not an elegant solution it worked (and I had the capacity to do it) .
Jinx said:
Ok not the same I know but when getting my Toshiba TV to view files on my PC through a super hub it couldn't see any folders except the default shared folders on the PC (even after setting the properties on the folders I wanted to share and rebooting).
To get around this I merely moved the folders I had the media files in into the shared folders - whilst not an elegant solution it worked (and I had the capacity to do it) .
I tried that. It still doesn't work. To get around this I merely moved the folders I had the media files in into the shared folders - whilst not an elegant solution it worked (and I had the capacity to do it) .
Du1point8 said:
What is the IP address on the NAS that you have?
SH subnet will more likely be on 192.168.0....
Make sure that the NAS is on the similar and not on 192.168.1...
The IP address is 192.168.0.20, which shouldn't be the same as anything else on the network.SH subnet will more likely be on 192.168.0....
Make sure that the NAS is on the similar and not on 192.168.1...
I've just noticed the IP status is set to manual, not DHCP. That might be something to look at, but I can't work out how to change it.
Jinx said:
Done a scout on the net and a lot of people have a problem with forwarding on a super hub.
Do you have a spare router? I'd put the Superhub in modem mode and use a separate router if you have one.
That thought has occurred to me, but the Superhub is working as well as it's ever done and I'm reluctant to fix it if it ain't broken. So to speak. Do you have a spare router? I'd put the Superhub in modem mode and use a separate router if you have one.
Do you think switching to a different NAS might work? I'm quite happy to try different hardware as long as it doesn't impact on my network as a whole.
SGirl said:
Du1point8 said:
What is the IP address on the NAS that you have?
SH subnet will more likely be on 192.168.0....
Make sure that the NAS is on the similar and not on 192.168.1...
The IP address is 192.168.0.20, which shouldn't be the same as anything else on the network.SH subnet will more likely be on 192.168.0....
Make sure that the NAS is on the similar and not on 192.168.1...
I've just noticed the IP status is set to manual, not DHCP. That might be something to look at, but I can't work out how to change it.
Was just making sure they are both 192.168.0...
If they are different on different subnets, then they wont talk.
Also do change it to DHCP otherwise you will go through this again if you change it and then use a different router.
Du1point8 said:
Is that the IP address of the HS or the NAS?
Was just making sure they are both 192.168.0...
If they are different on different subnets, then they wont talk.
That's the NAS. I don't know what a subnet is. Was just making sure they are both 192.168.0...
If they are different on different subnets, then they wont talk.
Du1point8 said:
Also do change it to DHCP otherwise you will go through this again if you change it and then use a different router.
I don't know how to change it though. I've tried mapping a network drive so that I can access it that way, but that doesn't work either.Edited by SGirl on Tuesday 15th April 11:39
SGirl said:
Du1point8 said:
Is that the IP address of the HS or the NAS?
Was just making sure they are both 192.168.0...
If they are different on different subnets, then they wont talk.
That's the NAS. I don't know what a subnet is. Was just making sure they are both 192.168.0...
If they are different on different subnets, then they wont talk.
Du1point8 said:
Also do change it to DHCP otherwise you will go through this again if you change it and then use a different router.
I don't know how to change it though. I've tried mapping a network drive so that I can access it that way, but that doesn't work either.Edited by SGirl on Tuesday 15th April 11:39
The SH will have a manual on how to get a PC to log into it and see what that subnet is to make sure they are on the same one.
Im assuming the NAS is connected via cable and not wireless?
SGirl said:
I don't know how to change it though. I've tried mapping a network drive so that I can access it that way, but that doesn't work either.
Youtube guide on changing DHCP settings on superhubEdited by SGirl on Tuesday 15th April 11:39
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