iphone 4s unlocking on EE

[phatmanace]

Folks,

My Wife has a phone on EE & recently got a giff gaff SIM. We've foolishly transferred the number to giff gaff, but have forgotten that the phone is locked to EE. Looking on the web & on EE's site, this seems to be advertised as a lengthy process (20 days & £20), and the various forum posts I've seen show that Its a total nightmare, taking weeks of hassling (i.e much much longer than the 20 days)

(https://explore.ee.co.uk/unlock)

Has anyone actually gone through this and seen if it's really 20 days or much longer or much shorter?

Cheers, Ace

[mildmannered]

Yes, I have. It is a bit of a ball ache, but even more difficult trying to get a female teenager to understand the complexities! Much easier after I took charge, took just over a week once I was in possession!

She threw away the SIM card after which still had credit left on it, sometimes I despair for the future!!!

[thatsprettyshady]

I did it through EE on a iPhone 4, was easy but it did take 2 weeks for the unlocking email to come though.

[phatmanace]

thatsprettyshady said:

I did it through EE on a iPhone 4, was easy but it did take 2 weeks for the unlocking email to come though.

Thanks, We phoned this morning and apparantly we've been put in a "priority" queue and it will take ~2 days - we'll see

[MarkK]

I applied on their website and it was complete within a couple of days, was impressed with how easy it was (especially as every other aspect of EE's customer service is awful).

I transferred to GiffGaff but found I had very little service so eventually returned to EE, hope you have better luck.

[Paul95]

I found unlocking a phone on EE to be completely impossible. They want you as a customer for six months before they'll even consider unlocking the phone within 20 days and because I have been with O2 for the past couple of years, were not forthcoming with an unlock.

I wound up going down the route of getting a Gevey Turbo S unlock SIM. It's a different SIM tray that seems to tell the phone that it's unlocked. I'm not sure of the specifics, but it works with iOS 7.1 so I'm not too fussed. I haven't noticed any difference in battery life with the phone as a result, and it works just fine as long as you don't power the device off (you have to repeat the process if you turn it off). Just an alternative if you can't get through to their customer support.

[Landshark]

MarkK said:

I applied on their website and it was complete within a couple of days, was impressed with how easy it was (especially as every other aspect of EE's customer service is awful).

I transferred to GiffGaff but found I had very little service so eventually returned to EE, hope you have better luck.

This, did it online and got the code a couple of days later, now on a sim only with Three with my 4s.

[ch427]

Same here, filled out the online request form and the unlock details came back within 48 hours.

[Elroy Blue]

I went for a Virgin unlimited everything sim. £15/month. Virgin use the EE network, so i didn't need to go through the hassle of unlocking it