Advice regarding a dealer issue please

[medieval]

Morning all - I would welcome the advice of the cognescenti collective please

Back storey is that I part exchanged my car plus the same value in cash for a car at a dealers, both cars in question are fifteen years old so not without some age related issues of course

Next day I receive a series of somewhat irate texts from the dealer complaining that the heater matrix is leaking and that he expects me to pay for the repair - I was not aware of the fault having only ever used the car on highways and holidays etc and the only fault I knew of was a fault on the ignition switch which I duly advised

The dealer is still persisting that I should pay for the repair and the ignition and to make matters worse appears to be holding back the V5 and tax disc following a change of the previous cherished plate

This can't be right can it as I have paid for the car in full, the V5 should now show my name following the change and I am guessing the dealer cannot pursue this further. The car he sold is not without issues but as mentioned this does go with the territory of cars of this age

Can I contact the DvLA direct and ask for copies and where do I stand with the dealer issue?

Tell him where to go I assume but I would welcome your thoughts

[Chipmunk1]

If the faults were the other way round would you expect the dealer to cough up ? I'm guessing you would

[medieval]

I hear what you are saying Chip - funny thing is that I did pose that question during the purchase discussion and was advised that he would not expect to receive any warranty from me so why should I expect to receive one from him.

I don't expect him to make good on the issues that have arisen on the car he sold me

Regards

[Chrisgr31]

Chipmunk1 said:

If the faults were the other way round would you expect the dealer to cough up ? I'm guessing you would

On the other hand one would expect the dealer to have some knowledge about cars and the dealer is also obliged to offer a warranty, a private individual may have no knowledge about cars and is not expected to offer a warranty.

[medieval]

That was my thinking Chris but I will listen to what the collective suggests

[medieval]

That was my thinking Chris but I will listen to what the collective suggests

[Chipmunk1]

But the deal was done on a certain amount of trust I would say, now the dealer is wondering how the owner did not notice a heater matrix leaking, unless you only had the car a few months before px

[PurpleMoonlight]

Providing you did not misrepresent your car the dealer is pissing in the wind.

Yes you can get a further V5 and VED from the DVLA.

[Chipmunk1]

OP you can download the v62 form online and pay a £25 fee to get the log book, after that you can get tax etc

If you have the new keeper slip, that can be used to buy tax immediately from the post office or get a duplicate

[medieval]

Thanks Chip - Tuesday morning job I think then

Regards

[PurpleMoonlight]

Chipmunk1 said:

OP you can download the v62 form online and pay a £25 fee to get the log book, after that you can get tax etc

If you have the new keeper slip, that can be used to buy tax immediately from the post office or get a duplicate

If you have the new keeper slip the replacement V5 is free.

[davepoth]

If he's still the registered keeper and there's no tax, isn't he risking a £1,000 fine if the car is left on the road?

[KungFuPanda]

I presume the vehicle is still taxed but the dealer is holding onto the new tax disc bearing the VRM of the vehicle after it's cherished plate was taken off. In which case it's an offence of failure to display which is a fixed penalty fine of £60 I think.

[medieval]

This is my concern chaps hence the need to pursue copies etc but I have not been officially informed of the change yet so I am in a quandary so to speak as to where I stand

Sadly looks like I might be better of paying up it would seem


Oh well onward and downward it would seem

[elanfan]

Failure to display is still an offence I believe and it is your dealer that is causing that to happen. Maybe a word with your local station might result in some 'words of advice' being given him - he is effectively trying to extort you. His dispute with you is civil at best and in any case without merit.

[medieval]

Thanks Elanfan - that's my feeling as well but I thought I ought to check just in case I was well off kilter

Regards all

[Roo]

Chrisgr31 said:

and the dealer is also obliged to offer a warranty,

No he isn't.


OP, as already mentioned if you have the new keeper supplement a new V5 is free.

If you have to apply for a new one, using a V62, the only delay is that DVLA contact the registered keeper to ensure they've actually sold the car.

Either way you'll get a V5 in your name.

[medieval]

Many thanks - I guess if the dealer is not obliged to offer a warranty then neither am I as a private seller

Kind regards

[Snowboy]

Roo said:

Chrisgr31 said:

and the dealer is also obliged to offer a warranty,

No he isn't.

Quite correct.
The dealer will have a few responsibilities under SOGA though, but this isn't anything like a warranty.

I'm pretty sure that on a trade in the dealer has no come back at all on the previous owner - as a dealer they are supposed to check that car.

It sounds to me like the dealer is breaking a few laws here.
He's taken your money and not completing the paperwork part of the sale.

[Chipmunk1]

I would just apply for a new v5 op, if the dealer is being as ttish as you suggest, it's fairly quick and straight forward to get a duplicate tax disc from the post office counter then