Discussion
I've just had my renewal from the AA for £145, so i rang up and told them thy dit for 80 something last year, so the reduced it to 90. I asked them why they tried to double it every year and why they didn't offer the lower price from the start as reward for loyalty and not calling them out. The guy said they were looking at that. Anyway, i rang the RAC and he quoted £78, which got me to thinking which is the best They both insure the driver not the vehicle, which is ideal for me, as we have a van, a family car and i also have 2 road legal classic cars.
Should i switch to the RAC or stay with the AA ?
What are your experiences, good and bad ?
Mick
Should i switch to the RAC or stay with the AA ?
What are your experiences, good and bad ?
Mick
AA all the way for me - I was with the RAC a few years ago and my car broke down on an island in Peterborough (a reasonable size city). It took them 3.5 to get a van out to me - I cancelled my membership afterwards and have been with the AA every since. I play hardball at renewal time and always get a price that I am happy with. Plus they do breakdown repair cover which pays for the cost of parts in the event of a breakdown 
)
)Been with the AA for donkeys years(12?) and so far, never called them out so I cannot comment on their service. However, their tactic of overpricing pisses me right off, even though, every year they drop it back down. This year was ridiculous and I nearly didn't renew at all. It's only 'cos I'm lazy and reactionary that I did.
Can't comment on the AA, but I've called the RAC out twice.
First time I told them it was a bike on the phone, and when the patrol van turned up an hour and a half later he was a bit annoyed to find it was a bike as they have no way of transporting them, so I had to wait another couple of hours for a flatbed.
Second time it took me 15 minutes to get through to them on the phone so I knew I was off to a bad start, it then took well over an hour for a patrol to get to me (it was rush hour on a Friday afternoon I suppose). Admittedly it wasn't their fault that my car can't be towed or put on his towing dolly so I had to wait another hour and half for a flatbed
On the plus side joint membership is cheaper than we'd be paying for the AA, and as its something you don't really expect to use I'd rather save the money than get a speedy service when I do need them.
First time I told them it was a bike on the phone, and when the patrol van turned up an hour and a half later he was a bit annoyed to find it was a bike as they have no way of transporting them, so I had to wait another couple of hours for a flatbed.
Second time it took me 15 minutes to get through to them on the phone so I knew I was off to a bad start, it then took well over an hour for a patrol to get to me (it was rush hour on a Friday afternoon I suppose). Admittedly it wasn't their fault that my car can't be towed or put on his towing dolly so I had to wait another hour and half for a flatbed
On the plus side joint membership is cheaper than we'd be paying for the AA, and as its something you don't really expect to use I'd rather save the money than get a speedy service when I do need them.
Don't know if they've changed, but once with a run of car troubles (compounded by bad advice from the AA guys who turned up) we discovered that the AA didn't consider my wife had paid for a year's cover as we thought, but rather a maximum of 4 call outs to be taken within a year.
Will never use them again.
I use RAC these days as they automatically cover me on my motorbike.
Will never use them again.
I use RAC these days as they automatically cover me on my motorbike.
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