Withdraw from Audi finance

Withdraw from Audi finance

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Petrolpete123

Original Poster:

6 posts

120 months

Friday 4th July 2014
quotequote all
Hi All,

I have read loads of threads on this and the general theme is it can be done but just want to check.

I am about to buy a used Audi A4.
I will receive a 'finance deposit allowance' of £500, 1 'major service' and 1 'inspection service free with Audi finance hire purchase'
I have written this word for word as shown on the order form.

1, If I 'Withdraw' within 14 days of signing the finance agreement will I have to pay back the £500 allowance and lose the servicing?
2, Should I make 1 payment and then 'Settle' the finance to keep the allowance and servicing?

Thank you for reading

blank

3,452 posts

188 months

Friday 4th July 2014
quotequote all
I made a payment then settled when I did this 2 years ago with Audi.

Dealer told me it had to be 3 payments, but when I phoned Audi Finance they said I could settle pretty much any time.

This was for free servicing, no deposit contributions.

Onetom

7 posts

118 months

Friday 4th July 2014
quotequote all
Legally, you can settle in full at any stage of your finance agreement. The interest will be paid on a pro-rata basis so if you settle immidiately then you will pay very little, and the benefits of the deposit contribution and servicing will exceed any interest paid.

The '3 month' statement from the dealer is due to the fact that if the finance is settled before 3 monthly payments are made, the dealer will have any commision from Audi Finance withdrawn. The £500 deposit contribution and servicing will probably be a dealer specific offer (not always, but mostly.) and they are simply using the finance commision to subsidise the offer. So by settling immidiately the Dealer can potentially withdraw your servicing, as going into a finance agreement when you are knowingly going to immidiately settle is frowned upon to say the least.

If they knew that was your intention they would not provide you with the finance. However after you've made 3 monthly payments they don't care, the loss is with the finance company.

rehab71

3,362 posts

190 months

Friday 4th July 2014
quotequote all
Don't 'Withdraw' but 'Settle' you can still do it within the 14 days, if you withdraw you will properly lose any benefit of taking the finance.

If the dealer has told you you have to make 3 months payments he's breacking the law and the FCA and VWFS would take a very dim view.

Source - Me, selling car cars for over 10 years SAF and FCA accredited.

Petrolpete123

Original Poster:

6 posts

120 months

Saturday 5th July 2014
quotequote all
Ok, the advice I'm getting here is different to what I have read else where! I have read that I should 'withdraw' within 14 days and would keep all the benefits....

Any other comments?

PurpleMoonlight

22,362 posts

157 months

Saturday 5th July 2014
quotequote all
I would say that if the incentives are available only where the finance agreement is effected, you would be entitled to retain them if you settle the finance agreement early (which is your right).

If you withdraw from the contract using the cooling off period, you would not be entitled to retain the incentives as the finance agreement has in effect been nullified.

You could of course just ask the dealer ....

Sheepshanks

32,704 posts

119 months

Saturday 5th July 2014
quotequote all
PurpleMoonlight said:
I would say that if the incentives are available only where the finance agreement is effected, you would be entitled to retain them if you settle the finance agreement early (which is your right).

If you withdraw from the contract using the cooling off period, you would not be entitled to retain the incentives as the finance agreement has in effect been nullified.
That's entirely logical, but I've certainly seen reports on VW forums of people who have withdrawn from finance but kept the incentives. Who knows if that's "official" or just an over-sight though?

If you ask the dealer they're of course going to say you'll lose them.

sumo69

2,164 posts

220 months

Saturday 5th July 2014
quotequote all
I was talking to a VAG business manager who deal with the finance deals - they cannot recover a cash inducement should you withdraw but the terms of the finance may make making a certain no of instalments to keep the servicing offer - in this case it was 6 payments.

David

Silverage

2,031 posts

130 months

Monday 7th July 2014
quotequote all
I did this with VW finance with a Golf I bought last year. Paid off the finance within a week and kept the incentives with no complaints from either VWFS or the dealer. Had the first of the two free services earlier this year with no problem.

Sheepshanks

32,704 posts

119 months

Monday 7th July 2014
quotequote all
Silverage said:
I did this with VW finance with a Golf I bought last year. Paid off the finance within a week and kept the incentives with no complaints from either VWFS or the dealer. Had the first of the two free services earlier this year with no problem.
Did you just settle early, or use the right to withdraw from (cancel) the agreement within 14 days.


rehab71

3,362 posts

190 months

Monday 7th July 2014
quotequote all
Sheepshanks said:
Silverage said:
I did this with VW finance with a Golf I bought last year. Paid off the finance within a week and kept the incentives with no complaints from either VWFS or the dealer. Had the first of the two free services earlier this year with no problem.
Did you just settle early, or use the right to withdraw from (cancel) the agreement within 14 days.
He would have settled.

*Badger*

530 posts

176 months

Tuesday 8th July 2014
quotequote all
Silverage said:
I did this with VW finance with a Golf I bought last year. Paid off the finance within a week and kept the incentives with no complaints from either VWFS or the dealer. Had the first of the two free services earlier this year with no problem.
I did exactly the same with VWFS. If you read the finance documentation it states a "right to withdrawal", so I called them up and exercised that right, and settled in full. The only interest I paid was the daily interest charge for how long the finance had been open and I kept all the dealer incentives. So i paid about £12 in interest for £800+ worth of extras.

The dealers don't fully understand either, they told me I'd have to make 3 payments and pay an admin charge of £130 as they don't know the in's and out's of their own product.

Its a great loophole!

Edited by *Badger* on Tuesday 8th July 09:37

*Badger*

530 posts

176 months

Tuesday 8th July 2014
quotequote all
To add to the above, taken direct from Audi's website (All the VW Group use VWFS).



Agreement under 14 days old?

If your agreement was set up within the last 14 days you may have the right to withdraw. Alternatively, you can request a settlement quote which details all outstanding money due in order to settle your finance agreement with us (this option is not available to Finance Lease customers).

Right of Withdrawal

Under the Consumer Credit Directive you are within your right to withdraw from your finance agreement but not the vehicle purchase without giving us any reason if:

(1) the credit that you take out is for £60,260 or less
(2) you have a regulated Hire Purchase, Lease Purchase or Solutions finance agreement and,
(3) you notify us verbally, or in writing, that you wish to withdraw within 14 days of setting up your credit agreement. Contact us

Please note, once notification to withdraw has been requested it will be processed immediately. You cannot then change your mind and reverse the contract.

Sheepshanks

32,704 posts

119 months

Tuesday 8th July 2014
quotequote all
It seems incredible on the deals where there's a big deposit contribution that that don't come after people to pay that back if they withdraw from (rather than settle) the finance.

I did see a comment in another thread that for the servicing offers, Toyota have starting issuing vouchers just before the service is due and they'll only do it if the finance deal is still in place.

Silverage

2,031 posts

130 months

Wednesday 9th July 2014
quotequote all
I actually excercised my right to withdraw. I think that if I had gone down the settlement route I would have been liable for some £100-odd arrangement fee. So I withdrew and got a full rebate of all charges apart from a couple of days interest.

Petrolpete123

Original Poster:

6 posts

120 months

Thursday 10th July 2014
quotequote all
Silverage, that's good to hear.

It would seem that the best course of action is to contact Audi Finance within the 14 day cooling of period. I would assume that they could confirm if I would be able to keep the deposit contribution and servicing!?

Silverage

2,031 posts

130 months

Friday 11th July 2014
quotequote all
I guess they would if you asked them. I didn't ask them at the time. Of course they have no way to get the deposit contribution back even if they wanted to. I guess they could withdraw the servicing offer, but they don't, or at least they didn't.

I can't imagine many customers go down this route so it looks like they just write off the cost of these offers for the ones that do.

Sheepshanks

32,704 posts

119 months

Friday 11th July 2014
quotequote all
Silverage said:
I guess they would if you asked them. I didn't ask them at the time. Of course they have no way to get the deposit contribution back even if they wanted to. I guess they could withdraw the servicing offer, but they don't, or at least they didn't.

I can't imagine many customers go down this route so it looks like they just write off the cost of these offers for the ones that do.
You're using your legal right to withdraw from the whole finance deal as if it never existed, so it's pretty amazing that they don't add back in the deposit contribution to the total that you have to pay.

Maybe there's some quirk in the Consumer Credit Act that prevents this?

Silverage

2,031 posts

130 months

Saturday 12th July 2014
quotequote all
Maybe so. I'm sure they would claw it back in these circumstances if they could. Having said that, who does it come from in the first place? The dealer, the manufacturer or VWFS? If it is not from VWFS themselves maybe they aren't bothered.

Petrolpete123

Original Poster:

6 posts

120 months

Thursday 24th July 2014
quotequote all
OK, to bring this thread up to date.

I asked my dealer! Yes, that's right I asked their finance guy straight out what would happen, would I lose the servicing and would I have to pay back the incentive. His reply was 'no' I keep the servicing and the deposit incentive. He actually advised me that even if I didn't withdraw, that if possible, I should end the agreement early!! Bit surprised by his open and matter of fact attitude but perhaps it's the law and he has to.

So, I rang Audi/VW finance and I asked them the same question and received the same response. The servicing and deposit contribution are nothing to do with the finance agreement. They gave me a 'withdraw' figure and I paid it straight away.

I guess the only thing I might lose is 'goodwill' from the dealer. In my experience that doesn't exist so I'm not overly concerned by that.