what rights do you have
Discussion
As above, your rights from all car dealers are the same. There is no "garage governing body".
By contrast, your rights buying from a private individual are many fewer, because it doesn't fall in the remit of that Act.
Edited to add: Google is your friend if you want to know what these rights are:
http://www.theaa.com/motoring_advice/car-buyers-gu...
By contrast, your rights buying from a private individual are many fewer, because it doesn't fall in the remit of that Act.
Edited to add: Google is your friend if you want to know what these rights are:
http://www.theaa.com/motoring_advice/car-buyers-gu...
boz1 said:
As above, your rights from all car dealers are the same. There is no "garage governing body".
By contrast, your rights buying from a private individual are many fewer, because it doesn't fall in the remit of that Act.
Edited to add: Google is your friend if you want to know what these rights are:
http://www.theaa.com/motoring_advice/car-buyers-gu...
So basically if something was clearly wrong with the car that hadent been advertised or picked up on test drive the consumer would have rights to return the car? How easy is this in practice????By contrast, your rights buying from a private individual are many fewer, because it doesn't fall in the remit of that Act.
Edited to add: Google is your friend if you want to know what these rights are:
http://www.theaa.com/motoring_advice/car-buyers-gu...
not....
in addition to the above comment about 500 or 5000...
If you have payed under the deemed average price for said vehicle then it could be expected that ther maybe a minor faults. pay going or top price then you should expect a good or better then average condition.
for a fault..
you basicly have to give THEM or their choosen workshop a chance to rectify.
If, once given that chance the !same!** fault is not fixed.
only what I have learnt from my own experiance so not quoting SOG..
in addition to the above comment about 500 or 5000...
If you have payed under the deemed average price for said vehicle then it could be expected that ther maybe a minor faults. pay going or top price then you should expect a good or better then average condition.
for a fault..
you basicly have to give THEM or their choosen workshop a chance to rectify.
If, once given that chance the !same!** fault is not fixed.
- but if it turns into a long list of continuing minor/mid faults**
only what I have learnt from my own experiance so not quoting SOG..
My Evil Twin said:
not....
in addition to the above comment about 500 or 5000...
If you have payed under the deemed average price for said vehicle then it could be expected that ther maybe a minor faults. pay going or top price then you should expect a good or better then average condition.
for a fault..
you basicly have to give THEM or their choosen workshop a chance to rectify.
If, once given that chance the !same!** fault is not fixed.
only what I have learnt from my own experiance so not quoting SOG..
so by law they have to fix or offer a return??in addition to the above comment about 500 or 5000...
If you have payed under the deemed average price for said vehicle then it could be expected that ther maybe a minor faults. pay going or top price then you should expect a good or better then average condition.
for a fault..
you basicly have to give THEM or their choosen workshop a chance to rectify.
If, once given that chance the !same!** fault is not fixed.
- but if it turns into a long list of continuing minor/mid faults**
only what I have learnt from my own experiance so not quoting SOG..
Also, how old is the car?
We need firm details before we can offer advice (the linked AA page gives basic advice) - but even at this stage I'll state that the garage allowing the return of the car for a refund isn't a realistic outcome.
SOGA refers to the return of faulty goods - just because "sources on the internet" say that faulty goods can be returned, this can generally be applied only to items smaller than cars such as domestic appliances (which are a lot simpler than any car
). It just doesn't seem to work in the same way for cars...
I have posted about the "dealer responsibility continuum" in the past.
In summary, the dealer has a lot less (let's say "minimal") responsibility to repair a £250 car which is 20 years old and which is on its way back from the moon, for example, than its responsibility for repairing a car which has done 5,000 miles, cost £15k and is a year old (new car warranty notwithstanding, they muddy the waters) where it is fair to say that the dealer's obligation to repair is "pretty strong".
These are arguably the two extremes, and SOGA refers to the first 6 months of ownership as well - on day 1 the dealer is 100% responsible for fixing the car (within the constraints of mileage/age/cost as above), and his responsibility then arguably steadily reduces until day 183 when his responsibility is 0% and you're on your own (assuming no third party warranty is in place).
Search my posts on similar threads over the past year or so for more detail...
We need firm details before we can offer advice (the linked AA page gives basic advice) - but even at this stage I'll state that the garage allowing the return of the car for a refund isn't a realistic outcome.
SOGA refers to the return of faulty goods - just because "sources on the internet" say that faulty goods can be returned, this can generally be applied only to items smaller than cars such as domestic appliances (which are a lot simpler than any car
). It just doesn't seem to work in the same way for cars...I have posted about the "dealer responsibility continuum" in the past.
In summary, the dealer has a lot less (let's say "minimal") responsibility to repair a £250 car which is 20 years old and which is on its way back from the moon, for example, than its responsibility for repairing a car which has done 5,000 miles, cost £15k and is a year old (new car warranty notwithstanding, they muddy the waters) where it is fair to say that the dealer's obligation to repair is "pretty strong".
These are arguably the two extremes, and SOGA refers to the first 6 months of ownership as well - on day 1 the dealer is 100% responsible for fixing the car (within the constraints of mileage/age/cost as above), and his responsibility then arguably steadily reduces until day 183 when his responsibility is 0% and you're on your own (assuming no third party warranty is in place).
Search my posts on similar threads over the past year or so for more detail...
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