Cancelling a SKY TV subscription
Discussion
Okay, my first post so be gentle, what I did was get rid a Sky a few years ago, buy a Humax HD Freesat box direct from Humax (managers special) then subscribe to NOWTV at £4.99/month which gives me the Discovery Channel plus Sky 1 etc and then when I need to watch F1 because its not on free TV I buy a Sky Sports 1 day pass from Ebay for anywhere from £1.99 to £3.04 (the most I've paid) always works without any hassle.
NOWTV is not perfect but in the main its ok, if you do have any problems they usually give you a free day pass, or a £10 voucher etc.
The NOWTV box has all the smart functions like iplayer etc and a random Indian Food channel plus you can buy a movie to watch.
Saved me a fortune
NOWTV is not perfect but in the main its ok, if you do have any problems they usually give you a free day pass, or a £10 voucher etc.
The NOWTV box has all the smart functions like iplayer etc and a random Indian Food channel plus you can buy a movie to watch.
Saved me a fortune
Welcome to Pistonheads!Okay, if you buy a NOWTV box it is around £9.99 and you get a free month on the Sky movie channels or some other deal.
After the month is up you then have to pay on a monthly basis for the services you require, such as £4.99 for the Entertainment set - Sky 1, Sky Living, Sky Atlantic, Gold, Comedy, Fox, MTV, Sky Arts, Discovery Channel, Disney Channel, Nick JR, Nickelodeon.
You can also pay £8.99 per month for all the Sky Movie channels - i did this for a few months but the selection wasn't brilliant after I'd watched all the ones I wanted to. You can just buy a movie on a day to day basis if you want.
Right now for the Sky Sports Channels, but for me just Sky F1 - you can also buy a day pass (24hrs) which lets you watch all the Sky Sports channels for 24hrs this costs £9.99 from your NOWTV account (buy on screen very simple) or if you search on Ebay you will find people selling Sky Sports day passes for anywhere from 0.99p upwards - I have bought them for all of this years F1 races that weren't live on the BBC from Ebay without any problems. And I did the same last year.
The only issue is that NOWTV is not 100% reliable, it does sometimes buffer if there is a high demand but I have never experienced this during a F1 race although I know there was an issue during the last games of this years football season.
If you do get a problem NOWTV do give you some form of compensation I have had a free month of Entertainment, a £10 gift voucher and a free Sky Sports Day pass.
You do need a wi-fi connection and be able to connect the box to your TV with a HDMI lead.
In the main I am very happy with my service I get from them, however when it doesn't work properly it is very frustrating because of course you have sat down to watch something that you want to see. I would say that in general it is getting better.
It is of course a SKY product so you can't get rid of the Murdock effect!!
After the month is up you then have to pay on a monthly basis for the services you require, such as £4.99 for the Entertainment set - Sky 1, Sky Living, Sky Atlantic, Gold, Comedy, Fox, MTV, Sky Arts, Discovery Channel, Disney Channel, Nick JR, Nickelodeon.
You can also pay £8.99 per month for all the Sky Movie channels - i did this for a few months but the selection wasn't brilliant after I'd watched all the ones I wanted to. You can just buy a movie on a day to day basis if you want.
Right now for the Sky Sports Channels, but for me just Sky F1 - you can also buy a day pass (24hrs) which lets you watch all the Sky Sports channels for 24hrs this costs £9.99 from your NOWTV account (buy on screen very simple) or if you search on Ebay you will find people selling Sky Sports day passes for anywhere from 0.99p upwards - I have bought them for all of this years F1 races that weren't live on the BBC from Ebay without any problems. And I did the same last year.
The only issue is that NOWTV is not 100% reliable, it does sometimes buffer if there is a high demand but I have never experienced this during a F1 race although I know there was an issue during the last games of this years football season.
If you do get a problem NOWTV do give you some form of compensation I have had a free month of Entertainment, a £10 gift voucher and a free Sky Sports Day pass.
You do need a wi-fi connection and be able to connect the box to your TV with a HDMI lead.
In the main I am very happy with my service I get from them, however when it doesn't work properly it is very frustrating because of course you have sat down to watch something that you want to see. I would say that in general it is getting better.
It is of course a SKY product so you can't get rid of the Murdock effect!!
cancelling sky has been a nightmare for me.
When we moved in to our parents as our chain was incomplete they were prepared to down grade my parents without speaking to them as '' they don't pay as much as you''
an average of 4 calls a day from there sales team and numerous emails. I went through my network EE to get them barred they became that bad.
from this I will never be having them again.
I eventually got my missus to write a letter from her work ( large legal firm) to there management stating everything that had happened in bullet points and in bold asking them to stop. Which they did after 4 months
When we moved in to our parents as our chain was incomplete they were prepared to down grade my parents without speaking to them as '' they don't pay as much as you''
an average of 4 calls a day from there sales team and numerous emails. I went through my network EE to get them barred they became that bad.
from this I will never be having them again.
I eventually got my missus to write a letter from her work ( large legal firm) to there management stating everything that had happened in bullet points and in bold asking them to stop. Which they did after 4 months
SHutchinson said:
I can't offer any advice but it seems that we have both begun this process at almost exactly the same time. I suspect that no phone call will be made from Sky.
Forgot about this. I received the phone call two days later, explained I was moving to a property that already had Sky so didn't need my subscription any longer. The call handler accepted that and agreed to terminate my contract with a months notice.The process worked okay in the end.
Short answer yes.
Can't go into it as it would take several pages and my blood pressure could get dangerously high.
Short version
Calling in wasn't a problem. Stopping the bills was.
Took nearly a year of constant phone calls ,received threats after 6 months I cancelled the dd which I was told not to because I didn't need to but they kept taking money etc etc.
kept saying they had cancelled which they did but then magically resumed the contract every time. I don't say this lightly but I wanted to severely hurt several of the phone operators smarmy cocksuckers. They frustration and w
kers on the phone actually made me so angry I physically got out of breath and had to take a rest. They damaged my calm and got me in a state I've never been in before or since.
Can't go into it as it would take several pages and my blood pressure could get dangerously high.
Short version
Calling in wasn't a problem. Stopping the bills was.
Took nearly a year of constant phone calls ,received threats after 6 months I cancelled the dd which I was told not to because I didn't need to but they kept taking money etc etc.
kept saying they had cancelled which they did but then magically resumed the contract every time. I don't say this lightly but I wanted to severely hurt several of the phone operators smarmy cocksuckers. They frustration and w
kers on the phone actually made me so angry I physically got out of breath and had to take a rest. They damaged my calm and got me in a state I've never been in before or since.In October 13 I agreed £51.10 for the full package including sport for 2 rooms. Then in April this year the sport stopped working - apparently it was on an offer which expired so they wanted to increase the payment to £56. On threat of cancelling the dd and telling them to sod off they credited me the difference from April to the end of my contract so ok ish.
Just called re this year and guess what they want £75 which is just about a 50% increase !!!!
At the moment they have offered £62.50 for 2 boxes or £51.25 for 1.
Anybody think they will improve on that? If not I think I am off.
Just called re this year and guess what they want £75 which is just about a 50% increase !!!!
At the moment they have offered £62.50 for 2 boxes or £51.25 for 1.
Anybody think they will improve on that? If not I think I am off.
Im having to cut down as I've become a single parent with two sons so rang them to drop the movies and HD. Ive been with them since 1999 and been paying £64.50 for quite a while but got offered no deals or anything. Im not bothered as I realised the only channels we were watching were E4 (Big Bang Theory only) , Film 4 and the Horror movie channel plus the documentary channels.
So we've still got the Variety package and multi-room which now comes to £39. We now also watch a lot off the 'net - car shows and movies mostly. Is there any more ways of getting our monthly payments down more but still being able to watch the afore mentioned channels?
So we've still got the Variety package and multi-room which now comes to £39. We now also watch a lot off the 'net - car shows and movies mostly. Is there any more ways of getting our monthly payments down more but still being able to watch the afore mentioned channels?
Rick_1138 said:
I don't mind my package costs too much but I hate the fact I cant do anything or I will lose F1! (legacy customer with HD when it came out).
You and me both Rick.I bought an HD TV at about the same time that Sky won the F1 rights. They then sent me the HD offer with F1 included in that for a tenner a month extra I think it was on top of my existing basic package?
I was happy to have F1 plus all the other HD channels for my new HD TV. And I have to say, that package still works well for me, as I have zero interest in all the football and other sports channels, which you now have to subscribe to in order to get F1.
However, the price has been creeping up and up over the last few years, to the point that I started to get the hump with it and the latest round of increases.
So I phoned Sky, and told them that I could now get a better deal with Virgin. The bloke on the end of the phone didn't seem bothered at all that I was threatening to leave, even after I asked him 'is there anything you can do for me to help me and retain me as a customer?' He just said that my legacy pack was the best for me and that he couldn't do me a new package that would compare for the same price.
So, to call his bluff, I told him to go ahead and cancel.
Which he happily did
I got the emails through advising of the cut-off date. I waited, but didn't get any more emails or phone calls to tempt me into staying! Once I was up to the day before dis-connection, I folded up miserably, and asked them to cancel the disconnect, which they did.
So, it seems that legacy HD customers with the F1 channel like you and me are not worth Sky's time in offering deals for us to stay? Which, I guess, probably means that we have a really good-value pack that is probably worth keeping?!
A little update:
I went for BT YouView and opted for the basic plus factual programmes. My wife and I were going to look at 'things' after a couple of months and then decide if we wanted anything else.
We've been watching our DVDs. Vera, episodes 1-3, GoThrones, 24 (something like 8000 minutes I think of run-time and some of the films that we've bought and not watched, and more. We've got about 30 various box sets - watched a Miss Marple tonight.
We've bought a few film DVDs, oldish ones for around £5 max. Watched The Illusionist last week. My daughter's fiance has a collection of over 1000 DVDs. We now loan one-another films.
Had a chat with my wife last night and realised that we've still got more programmes than we need. Next week I'm off to a mate's for F1. I'll take a bottle of decent wine (for his missus) and that, for me, is more than enough for the £15pcm we pay. I find it difficult to believe that we payed nearly £70pcm, that's £800pa, to watch half an F1 season.
I watch live rugby and then watch the matches I missed or recorded. I've even watched the occasional soccer match.
A good decision.
I went for BT YouView and opted for the basic plus factual programmes. My wife and I were going to look at 'things' after a couple of months and then decide if we wanted anything else.
We've been watching our DVDs. Vera, episodes 1-3, GoThrones, 24 (something like 8000 minutes I think of run-time and some of the films that we've bought and not watched, and more. We've got about 30 various box sets - watched a Miss Marple tonight.
We've bought a few film DVDs, oldish ones for around £5 max. Watched The Illusionist last week. My daughter's fiance has a collection of over 1000 DVDs. We now loan one-another films.
Had a chat with my wife last night and realised that we've still got more programmes than we need. Next week I'm off to a mate's for F1. I'll take a bottle of decent wine (for his missus) and that, for me, is more than enough for the £15pcm we pay. I find it difficult to believe that we payed nearly £70pcm, that's £800pa, to watch half an F1 season.
I watch live rugby and then watch the matches I missed or recorded. I've even watched the occasional soccer match.
A good decision.
I looked at changing to BT TV but as we are not in an area with 'infinity' we can't get the Sky Sports channels which are fairly essential for us.
Thinking might keep Sky in 1 room and freeview in another.
Presumably if we cancel multi room but still have the Sky boxes we can move the viewing card from one box to the other.
Thinking might keep Sky in 1 room and freeview in another.
Presumably if we cancel multi room but still have the Sky boxes we can move the viewing card from one box to the other.
bad company said:
I looked at changing to BT TV but as we are not in an area with 'infinity' we can't get the Sky Sports channels which are fairly essential for us.
Thinking might keep Sky in 1 room and freeview in another.
Presumably if we cancel multi room but still have the Sky boxes we can move the viewing card from one box to the other.
The cards are paired to the boxes so many of the channels won't show unless the card is in the box it is paired to.Thinking might keep Sky in 1 room and freeview in another.
Presumably if we cancel multi room but still have the Sky boxes we can move the viewing card from one box to the other.
OK so I called to cancel today and ended up agreeing £53.75 monthly for the family package, sport, hd and multi room. The price is fixed for 8 months but I am not locked in during this period so can leave tomorrow or anytime.
All in all happy with that. It's just a shame that I have to do it all again next April.
All in all happy with that. It's just a shame that I have to do it all again next April.
Anybody managed to get any good deals recently? Been a customer for 4 years.
Currently have:
Sky entertainment extra, SKY Sports and HD. Sky talk anytime and Sky fibre unlimited.
Sky talk and Fibre are locked in for another 12 months, TV is out of contract.
I rang up to see if they would offer me anything, They offered 35% off TV for 8 months (12 month contract)but this didn't include a discount on the HD package. I said no and gave them notice so currently it runs out of 14th May.
Couple of friends have managed 50% off, one even managed 75% off for 12 months or so he reckons. I'd be happy with 50% off for 12 months.
Currently have:
Sky entertainment extra, SKY Sports and HD. Sky talk anytime and Sky fibre unlimited.
Sky talk and Fibre are locked in for another 12 months, TV is out of contract.
I rang up to see if they would offer me anything, They offered 35% off TV for 8 months (12 month contract)but this didn't include a discount on the HD package. I said no and gave them notice so currently it runs out of 14th May.
Couple of friends have managed 50% off, one even managed 75% off for 12 months or so he reckons. I'd be happy with 50% off for 12 months.
Over on this thread I think the answer is to tell them you are leaving, reduce your subscription and swap to Now TV.
http://www.pistonheads.com/gassing/topic.asp?h=0&a...
http://www.pistonheads.com/gassing/topic.asp?h=0&a...
AJB88 said:
Anybody managed to get any good deals recently? Been a customer for 4 years.
Currently have:
Sky entertainment extra, SKY Sports and HD. Sky talk anytime and Sky fibre unlimited.
Sky talk and Fibre are locked in for another 12 months, TV is out of contract.
I rang up to see if they would offer me anything, They offered 35% off TV for 8 months (12 month contract)but this didn't include a discount on the HD package. I said no and gave them notice so currently it runs out of 14th May.
Couple of friends have managed 50% off, one even managed 75% off for 12 months or so he reckons. I'd be happy with 50% off for 12 months.
Call again and take the option to cancel all or part of your Sky subscription. Then tell that you want to give notice to cancel, they will then offer all sorts of wonderful deals to keep you.Currently have:
Sky entertainment extra, SKY Sports and HD. Sky talk anytime and Sky fibre unlimited.
Sky talk and Fibre are locked in for another 12 months, TV is out of contract.
I rang up to see if they would offer me anything, They offered 35% off TV for 8 months (12 month contract)but this didn't include a discount on the HD package. I said no and gave them notice so currently it runs out of 14th May.
Couple of friends have managed 50% off, one even managed 75% off for 12 months or so he reckons. I'd be happy with 50% off for 12 months.
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