"Three" Mobile network charging

[NiceCupOfTea]

Can anybody tell me what is covered in their inclusive minutes? I found a bit in their Ts&Cs that implies that all land lines and voicemail are NOT included:

http://www.three.co.uk/ThreePortal/Satellite?blobc...

Do a ctrl-F "voicemail" and look at the 3rd search result:

"Inclusive voice units in any price plans or Add-ons are for voice calls made either from the
UK or while in a Feel At Home destination to any other standard UK mobile (beginning 07
but excluding certain numbers – see page 8 for details) landlines (beginning 01, 02 and 03)
and voicemail (retrieved by calling 123 from your mobile in the UK)."

Currently on Orange on a 30 day rolling contract but just rang them to find out why I am paying 3x what they quoted to see various bundles I have been opted into but crudically voicemail seems to be 50p/min or something! This is a big add on with a £13 monthly contract!

[Jakg]

Voicemail is chargeable (it is on most networks) but you can use something like HulloMail to make it free.

[NorthDave]

NiceCupOfTea said:

Can anybody tell me what is covered in their inclusive minutes? I found a bit in their Ts&Cs that implies that all land lines and voicemail are NOT included:

http://www.three.co.uk/ThreePortal/Satellite?blobc...

Do a ctrl-F "voicemail" and look at the 3rd search result:

"Inclusive voice units in any price plans or Add-ons are for voice calls made either from the
UK or while in a Feel At Home destination to any other standard UK mobile (beginning 07
but excluding certain numbers – see page 8 for details) landlines (beginning 01, 02 and 03)
and voicemail (retrieved by calling 123 from your mobile in the UK)."

Currently on Orange on a 30 day rolling contract but just rang them to find out why I am paying 3x what they quoted to see various bundles I have been opted into but crudically voicemail seems to be 50p/min or something! This is a big add on with a £13 monthly contract!

I read that all mobiles and landlines are included - including voicemail.

I'm with 3 and have noticed my bill is more than expected. I've only had one month to check so far but the difference was 08 numbers. They cost a fortune, especially when abroad.

[tim0409]

Voicemail is free with three (certainly on my £15 deal) and the minutes are for mobile/landline - I think you are misreading the "feel at home" details.

[Who me ?]

I thought from ads that VM on 3 was free, but http://www.three.co.uk/ says it's 3p/min .However, anything starting 08 is expensive( except for calls to certain Gov't departments such as Pension Service). I've ditched my land line in favour of a 3 PAYG mobile and for 08 anything I find saynoto0870.com is your friend.

[Jaldi]

Who me said:

I thought from ads that VM on 3 was free, but http://www.three.co.uk/ says it's 3p/min .However, anything starting 08 is expensive( except for calls to certain Gov't departments such as Pension Service). I've ditched my land line in favour of a 3 PAYG mobile and for 08 anything I find saynoto0870.com is your friend.

It depends which specific contract you're on with Three.
I'm on the "Ultimate Internet SIM 200 1m" and it costs me 35p a min to call 084 numbers, even to call Three themselves to sort out a problem.
If you're on one of their newer contacts, taken out after 14/7/2014, then calls to 084 and 087 numbers cost only 5p/min

[NiceCupOfTea]

Hmmm, I'm looking at the 4GB / 600 mins contracts, either on a 30 day or 12 month contract. It seems really hard to work out what's what.

[ccr32]

NiceCupOfTea said:

Can anybody tell me what is covered in their inclusive minutes? I found a bit in their Ts&Cs that implies that all land lines and voicemail are NOT included:

http://www.three.co.uk/ThreePortal/Satellite?blobc...

Do a ctrl-F "voicemail" and look at the 3rd search result:

"Inclusive voice units in any price plans or Add-ons are for voice calls made either from the
UK or while in a Feel At Home destination to any other standard UK mobile (beginning 07
but excluding certain numbers – see page 8 for details) landlines (beginning 01, 02 and 03)
and voicemail (retrieved by calling 123 from your mobile in the UK)."

Currently on Orange on a 30 day rolling contract but just rang them to find out why I am paying 3x what they quoted to see various bundles I have been opted into but crudically voicemail seems to be 50p/min or something! This is a big add on with a £13 monthly contract!

If you read it without the additional info in the brackets, it would sound like voicemail is included - see:

Three said:

"Inclusive voice units in any price plans or Add-ons are for voice calls made either from the UK or while in a Feel At Home destination to any other standard UK mobile, landlines and voicemail."