Android Tablet Issues

[Bonefish Blues]

Some catious optimism this morning - film's off and it's behaving itself...but that's been the case before, so I'll give it a decent go.

[sgrimshaw]

If it was the protective packaging and not a proper screen film then maybe it was a static buildup problem.

Fingers crossed that it's working ok now.

[sgrimshaw]

Is it still working OK?

[Bonefish Blues]

I was just coming on to post an update.

Still some erratic running - keys not responding intermittently (took perhaps 6 goes before it would accept my security code this am, for instance), doing eccentric things, so I think it will have to go back, which is a pain, but hey-ho.

Factory reset first, do you think?

[sgrimshaw]

If you send it back then you should do a factory reset first anyway, to get rid of the data.

You may as well do it and then do a restore to see if it works, nothing to lose.

If it does still need to go back, then there is a way to securely wipe the device so there is no chance of any data recovery tools being used to recover your data.

I will edit this post to provide a link later.

Here's the link, you probably only need to do Step 1 and Step 2

http://www.cnet.com/uk/how-to/the-best-way-to-comp...

Edited by sgrimshaw on Tuesday 2nd September 11:15

[Bonefish Blues]

So, factory reset and still it ran like a dog - same issues of keys being unresponsive and performing random actions on its own.

It offered a firmware update last night which I accepted and since then it has been flawless. I assume there must be a connection?

[Kinky]

They obviously knew you were about to send it back .....

[Bonefish Blues]

Back to where we were, patience has finally run out, just done a reset and it goes back tomorrow.

[Bonefish Blues]

...so it couldn't be repaired, it was refunded, I bought another, Amazon stumped up the difference between the old and the new price, and I got a brand new unit, not a refurb. Only slight downside is that my Micro SD doesn't look like it's going to be returned from my old unit.

...and this one seems to be working fine - so far.