BMW used car search....oh dear.....

[W12GT]

Just noticed BMW have changed their used car search facility again after their failed recent attempt.

Not good. Not good at all. I can't even be bothered to browse now because it is so poor to use.

Anyone else think its bad or am I just getting old and reluctant to change???

Edited by W12GT on Friday 22 August 07:17

[Wills2]

No it's cack, the last one was OK the before was better.

[Cheib]

It's always been pretty rubbish IMHO

[Tea Pot One]

I tried it yesterday ... it is truly awful !

[Vroomer]

Terrible!!

They've done this before – redesigned it at great expense and achieved something inferior.

BMW, if you are reading this, please revert to the previous version!!

[RacerMPower]

The only moderately bearable way I can use the site is by using the keyword search to specifically search derivatives. Utter rubbish all around.

[JNW1]

I don't understand how something that's so obviously inferior to the previous version manages to get as far as going live. Surely there must be a sign-off process for changes of this sort and if that's the case when BMW find the people responsible they've also found themselves some cost savings (and probably significant ones at that as I'll bet at least some of the idiots responsible are earning hefty salaries).

[Andehh]

Hah, I posted a thread moaning about it a few months ago when they tried this st then the k goodness I have since bought my 530d, luckily their know how on cars ais better then their know how on websites,

[Osinjak]

It's actually a pretty crap website all round. When you build a car and want more info about option X most of the time there's simply no information, it's truly bizarre.

[Locknut]

Maybe BMW have a weakness with computer displays because I am getting annoyed with the screen of my idrive, I might start a thread soon.

[Delbox]

The problem always arises when a programmer tells the end user what he's getting rather than the end user telling the programmer what he wants. Then you need a large representative sample of end users to test the product, before it is released, so that any changes necessary can be made.

[Vroomer]

I've just received an email from BMW trumpeting about their fantastic new Approved Used site. They are obviously not taking notice of customers.

[hantsxlg]

if you think the BMW website is bad go try the Mercedes one. That one is stuck in about 2001!

[Cheib]

Osinjak said:

It's actually a pretty crap website all round. When you build a car and want more info about option X most of the time there's simply no information, it's truly bizarre.

Totally agree. If you are lucky there might be a photo showing you a dashboard button...quite often there are no photo's and there's never even a simple one line explanation.

Given optional extra's are probably about a 500% profit margin I find it utterly incredible.

[Osinjak]

Cheib said:

Osinjak said:

It's actually a pretty crap website all round. When you build a car and want more info about option X most of the time there's simply no information, it's truly bizarre.

Totally agree. If you are lucky there might be a photo showing you a dashboard button...quite often there are no photo's and there's never even a simple one line explanation.

Given optional extra's are probably about a 500% profit margin I find it utterly incredible.

Completely agree and I genuinely don't get it. Virtually any other website selling virtually any other product will give you a breakdown on what product X does so you can make an informed choice or compare it with product Y or whatever you want to do. The point of a website is to impart information, to inform the buyer, to let him know what product X does and of all the things in the world you would think that a premium car maker would get this. Instead we get this sort of thing:



I mean I know what it is but what does it actually do? (Before I get a raft of responses, I know what it does!) Honestly, they need to stick a 17 year old in front of their website and bloody sort it out.

Edited by Osinjak on Thursday 4th September 11:47