Can anyone recommend an online review website
Discussion
Trustpilot is expensive! Going back a few years we had a community forum all using the same shopping cart system - we managed to negotiate the cost down to £30pm for the forum members. This lasted about a year, then our contact there left, and the deal was no longer honoured. Last time I looked it was about £75pm.
At £30 I think it was good value, at £75 it was too expensive. But then I guess that all boils down to your margins, and volume.
I also looked at ekomi, seemed to work well but I think the name 'trustpilot' just works better as something to instil confidence in the shopper.
I had this email in recently though...
At £30 I think it was good value, at £75 it was too expensive. But then I guess that all boils down to your margins, and volume.
I also looked at ekomi, seemed to work well but I think the name 'trustpilot' just works better as something to instil confidence in the shopper.
I had this email in recently though...
email said:
My name is Guy Brewin and I'm an account manager at Reviews.co.uk. I would like to share the benefits of working with the the UK's fastest growing review collection platform.
A little about us:
• We are a Google & Bing Licensed Review Collection Company
• Packages start at £19 per month
• No contracts
• Easy to use management dashboard
• Outstanding Customer Support
We'd like to give you a no obligation, no credit card, Free Trial for two months as a way of covering any contract commitments you may have with your existing review collection service.
Didn't follow that up though...A little about us:
• We are a Google & Bing Licensed Review Collection Company
• Packages start at £19 per month
• No contracts
• Easy to use management dashboard
• Outstanding Customer Support
We'd like to give you a no obligation, no credit card, Free Trial for two months as a way of covering any contract commitments you may have with your existing review collection service.
I spoke to reviews.co.uk yesterday and they offered £99 per month for unlimited reviews. This seemed pretty good compared to Truspilot. I haven't spoke to them recently but when we last spoke which was about 1.5 yrs ago they wanted something like £2k a month for the volume of orders we were getting!
We have today signed up to Reviews.co.uk
They were by far the cheapest and from what i could see did just the same and the more expensive merchants. They do product reviews too which we can place on our product pages.
£99 for unlimited reviews and no set up charge, so will give this a go and see how we get on over the next few months.
They were by far the cheapest and from what i could see did just the same and the more expensive merchants. They do product reviews too which we can place on our product pages.
£99 for unlimited reviews and no set up charge, so will give this a go and see how we get on over the next few months.
fellatthefirst said:
We have today signed up to Reviews.co.uk
They were by far the cheapest and from what i could see did just the same and the more expensive merchants. They do product reviews too which we can place on our product pages.
£99 for unlimited reviews and no set up charge, so will give this a go and see how we get on over the next few months.
If it results in the stars showing up in your PPC ads or the Google natural listings then it'll easily be worth the money. I'd be more interested in the latter... are you using them for that / did they show up?They were by far the cheapest and from what i could see did just the same and the more expensive merchants. They do product reviews too which we can place on our product pages.
£99 for unlimited reviews and no set up charge, so will give this a go and see how we get on over the next few months.
We plan to put the product reviews on the product page...
A bit like this..
http://www.ctshirts.co.uk/men's-shirts/view-all/Wh...
Although that's Feefo, Reviews.co.uk do it the exact same way.
We want to build our own internal product review system but at the moment we think a 3rd party review company will carry more weight and trust when a customer is considering whether to buy or not.
A bit like this..
http://www.ctshirts.co.uk/men's-shirts/view-all/Wh...
Although that's Feefo, Reviews.co.uk do it the exact same way.
We want to build our own internal product review system but at the moment we think a 3rd party review company will carry more weight and trust when a customer is considering whether to buy or not.
fellatthefirst said:
We plan to put the product reviews on the product page...
A bit like this..
http://www.ctshirts.co.uk/men's-shirts/view-all/Wh...
Although that's Feefo, Reviews.co.uk do it the exact same way.
We want to build our own internal product review system but at the moment we think a 3rd party review company will carry more weight and trust when a customer is considering whether to buy or not.
I think most won't be able to tell the difference in a self implemented one and a 3rd party one. I'd only do it if there was the Google advantage of stars in the natural listings. You can use you markup yourself for free and Google can use it in the search results if they choose. But if they're more likely to use this 3rd party one then it'd be worth the monthly fee as the clickthroughs would be drastically improved. A bit like this..
http://www.ctshirts.co.uk/men's-shirts/view-all/Wh...
Although that's Feefo, Reviews.co.uk do it the exact same way.
We want to build our own internal product review system but at the moment we think a 3rd party review company will carry more weight and trust when a customer is considering whether to buy or not.
I'll pm you my url if you want to take a look at how I've done it.
Do reviews.co.uk send out automatic reminder emails to ask people to write a review?
I used Trustpilot for a couple of years, and one advantage they had was that they would send out emails to customers a set time after they had placed an order, and made it very easy for them to submit a review as otherwise most people don't bother.
For products, I used the internal review system on Magento, and modified my site to put the product ratings in a Google rich snippet format, which worked quite well getting them to show up in the organic results.
I used Trustpilot for a couple of years, and one advantage they had was that they would send out emails to customers a set time after they had placed an order, and made it very easy for them to submit a review as otherwise most people don't bother.
For products, I used the internal review system on Magento, and modified my site to put the product ratings in a Google rich snippet format, which worked quite well getting them to show up in the organic results.
ehasler said:
Do reviews.co.uk send out automatic reminder emails to ask people to write a review?
I used Trustpilot for a couple of years, and one advantage they had was that they would send out emails to customers a set time after they had placed an order, and made it very easy for them to submit a review as otherwise most people don't bother.
For products, I used the internal review system on Magento, and modified my site to put the product ratings in a Google rich snippet format, which worked quite well getting them to show up in the organic results.
Yes reviews.co.uk do exactly that. They send our a feedback request a certain amount of days after the transaction. Not sure what to expect from it really, Feefo told me they get the highest response rate at 14%...I used Trustpilot for a couple of years, and one advantage they had was that they would send out emails to customers a set time after they had placed an order, and made it very easy for them to submit a review as otherwise most people don't bother.
For products, I used the internal review system on Magento, and modified my site to put the product ratings in a Google rich snippet format, which worked quite well getting them to show up in the organic results.
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