Engine failure due to Incorrect parts fitted.
Discussion
AngryPartsBloke said:
This should have been obvious to A due to the nature of the parts. B Investigates and it becomes clear that C miss-read the part number change and supplied the incorrect parts, this is confirmed by the manufacture of the parts.
Playing devil's advocate here, why 'should' it have been obvious to the buyer?Again, playing devil's advocate, why would he knowingly fit incorrect parts to an engine?
This is an interesting one. I go to Halfords and buy a part for my car. The part is the one that the person in the shop tells me is the correct part for my car. I fit it and as a result of it being the wrong part the engine fails. Who is responsible?
I've actually been in this postion before except that I noticed it was the wrong part when I tried to fit it and so went back.
I've actually been in this postion before except that I noticed it was the wrong part when I tried to fit it and so went back.
Devil2575 said:
This is an interesting one. I go to Halfords and buy a part for my car. The part is the one that the person in the shop tells me is the correct part for my car. I fit it and as a result of it being the wrong part the engine fails. Who is responsible?
I've actually been in this postion before except that I noticed it was the wrong part when I tried to fit it and so went back.
I have been in this position and it destroyed my engine. The shop in question paid me (well their insurance company did).I've actually been in this postion before except that I noticed it was the wrong part when I tried to fit it and so went back.
Mine was a simple rotor arm. They supplied the wrong one, which was exactly the same as the right part except the tip was about 1mm longer than it should be.
The tip broke off and dropped into the advance mechanism and jammed solid. The distributor was driven by a shaft, which was in turn driven from the cam belt. The jammed shaft ripped a load of teeth from the cam belt, pistons hit valves, and the engine was dead.
t situation but doubt that you've got much comeback apart from pleading and hoping.98elise said:
Devil2575 said:
This is an interesting one. I go to Halfords and buy a part for my car. The part is the one that the person in the shop tells me is the correct part for my car. I fit it and as a result of it being the wrong part the engine fails. Who is responsible?
I've actually been in this postion before except that I noticed it was the wrong part when I tried to fit it and so went back.
I have been in this position and it destroyed my engine. The shop in question paid me (well their insurance company did).I've actually been in this postion before except that I noticed it was the wrong part when I tried to fit it and so went back.
Mine was a simple rotor arm. They supplied the wrong one, which was exactly the same as the right part except the tip was about 1mm longer than it should be.
The tip broke off and dropped into the advance mechanism and jammed solid. The distributor was driven by a shaft, which was in turn driven from the cam belt. The jammed shaft ripped a load of teeth from the cam belt, pistons hit valves, and the engine was dead.
Lucky White Heather!!!
in truth all are partly to blame. A is the final check however without further info it is hard to say. If any reasonable person would have noticed the change then he is clearly at fault.
If B provided the correct part numbers to the supplier then he is not really to blame however if he then supplied the parts claimed to be correct to A without checking then he is partly.
The company who supplied the information that a part number had been superceeded, would need to show that they did not make an error in what they sent.
In my experiance what is likely to have happened is that the supplier has used a computer cross referance, which are not always accurate (to say the least), so who supplied that information is the next question. Did the manufacturer, the computer programe etc etc.
In this case everyone will blame everyone else and dependant on how hard the matter is pushed eventually there will be a compromise and people will each take a share of the blame, but it will be a long drawn out process.
If B provided the correct part numbers to the supplier then he is not really to blame however if he then supplied the parts claimed to be correct to A without checking then he is partly.
The company who supplied the information that a part number had been superceeded, would need to show that they did not make an error in what they sent.
In my experiance what is likely to have happened is that the supplier has used a computer cross referance, which are not always accurate (to say the least), so who supplied that information is the next question. Did the manufacturer, the computer programe etc etc.
In this case everyone will blame everyone else and dependant on how hard the matter is pushed eventually there will be a compromise and people will each take a share of the blame, but it will be a long drawn out process.
sherbertdip said:
C is to blame, he's the parts expert, he has all the data and change information and mis-read the change of part numbers.
I don't see how A or B could have known especially if it all went back together ok.
I would say C or BI don't see how A or B could have known especially if it all went back together ok.
It can't be A that installs the part.
A simpler scenario, you the customer known as A go to a petrol forecourt and fill your car with fuel from pump B.
Pump B is labelled correctly, but instead of fuel, the pump contains salt water.
There is no way that customer A would have known that pump B was not delivering the right fuel, so it can't be the fault of A.
It of course depends on the facts of the matter.
If A knowingly fitted the wrong parts then he is of course culpable.
However, usually it would be the case that A would have a cause of action against B. Presuming of course A has a contract with B to provide parts for a specific solution, which they have supplied.
If B's supplier (C) has indeed messed up, then it would be for B recoup his losses from rectifying the issue with A.
If A knowingly fitted the wrong parts then he is of course culpable.
However, usually it would be the case that A would have a cause of action against B. Presuming of course A has a contract with B to provide parts for a specific solution, which they have supplied.
If B's supplier (C) has indeed messed up, then it would be for B recoup his losses from rectifying the issue with A.
Edited by JustinP1 on Thursday 11th September 21:12
In the motor trade it is an established rule of thumb that the installer is the final check that something is the correct part and any engineer worth their salt would check. The problem is without full details it is all speculation.
If the part was identical in appearance then that is hard for engineer to not feel wronged, but they should measure everything supplied.
Lets say that they gace a reg number, the parts guy looks it up and supplies parts. But unknown to the parts guy the engine has been changed for a later one? The engineer still fits the part and it goes bang who is wrong?
Most motorfactors terms and condition will say something along the lines that parts are supplied but the decision to fit is the garage/engineer.
Usually in a case like this there will be a compromise and the garage will fix the car at no cost to the owner and then he and the others will split the cost.
Over the years the garages supply the wrong info, the parts people rely on computers too much and cross referances are not as good as they should be.
If the part was identical in appearance then that is hard for engineer to not feel wronged, but they should measure everything supplied.
Lets say that they gace a reg number, the parts guy looks it up and supplies parts. But unknown to the parts guy the engine has been changed for a later one? The engineer still fits the part and it goes bang who is wrong?
Most motorfactors terms and condition will say something along the lines that parts are supplied but the decision to fit is the garage/engineer.
Usually in a case like this there will be a compromise and the garage will fix the car at no cost to the owner and then he and the others will split the cost.
Over the years the garages supply the wrong info, the parts people rely on computers too much and cross referances are not as good as they should be.
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