Canon repair

[davidd]

Morning,

I dropped my 70-200 at the weekend, onto a tiled floor. The only damage seems to be a slightly bent collar which means it will not connect to the camera any more. There are no other obvious signs of damage.

I was going to send it to repair and a recalibration as I suspect there must be other damage.There are a lot of canon repair centres I wondered if they were all much of a muchness? For some reason Fixation are in my head so I thought I'd sent it there. Any other suggestions?

I'll get a builder to replace the tile

Cheers

D

[TheBlondeFella]

Send it direct to the Canon Service Center at Boreham Wood. Ive had excellent service from them in the past.

[davidd]

TheBlondeFella said:

Send it direct to the Canon Service Center at Boreham Wood. Ive had excellent service from them in the past.

I've used them before but cannot find any details now. All the canon service stuff seems to be done by 3rd parties now, Colchester camera centre are the nearest but as I'll be posting it I thought I'd use fixation as I seem to recall hearing good things about them.

Cheers

D

[Colin RedGriff]

I used Colchester to get my 100-400 L lens repaired. I posted the lens insured and tracked through post office.

They confirmed when it arrived and then let me know what the cost would be once they had examined it. They turned it round in a week and delivered it back again with a fully tracked delivery.

Very happy with their service

[photosnob]

davidd said:

Morning,

I dropped my 70-200 at the weekend, onto a tiled floor. The only damage seems to be a slightly bent collar which means it will not connect to the camera any more. There are no other obvious signs of damage.

I was going to send it to repair and a recalibration as I suspect there must be other damage.There are a lot of canon repair centres I wondered if they were all much of a muchness? For some reason Fixation are in my head so I thought I'd sent it there. Any other suggestions?

I'll get a builder to replace the tile

Cheers

D

Are you part of Canon CPS? I've got Gold membership and have used it before.

Why would a bent collar stop the camera connecting to the lens? Do you mean the lens mount? Sorry if I am being daft, but I can't see a collar stopping a lens attaching.

[davidd]

photosnob said:

Are you part of Canon CPS? I've got Gold membership and have used it before.

Why would a bent collar stop the camera connecting to the lens? Do you mean the lens mount? Sorry if I am being daft, but I can't see a collar stopping a lens attaching.

Yes I did mean lens mount, sorry. No not a member of CPS.

D

[photosnob]

davidd said:

Yes I did mean lens mount, sorry. No not a member of CPS.

D

Which version of the 70-200 and how old?

If it's an old well used f4 none is, I'd suggest doing it yourself. £10 part... Not all that difficult. Canon might sting you a bit for the job. However I wouldn't do my 2.8 is ii myself, so it's relative. Changing it really isn't brain surgery - have a look on youtube. Up to you though.

[Lakelord]

davidd said:

TheBlondeFella said:

Send it direct to the Canon Service Center at Boreham Wood. Ive had excellent service from them in the past.

I've used them before but cannot find any details now. All the canon service stuff seems to be done by 3rd parties now, Colchester camera centre are the nearest but as I'll be posting it I thought I'd use fixation as I seem to recall hearing good things about them.

Cheers

D

If you call Canon ([phone]) and raise a case, they'll give you a reference number. You can then send it into an authorised repair centre, details here

http://www.canon.co.uk/Support/Consumer_Products/s...

Send the faulty item with the following form located here http://www.canon-europe.com/Support/Consumer_Produ...

If you don't want to use an authorised agent and send to Canon direct, their details are:

Canon RCC
Unit 130
Centennial Park
Elstree
Herts
WD6 3SE

[V8A*ndy]

Colin RedGriff said:

I used Colchester to get my 100-400 L lens repaired. I posted the lens insured and tracked through post office.

They confirmed when it arrived and then let me know what the cost would be once they had examined it. They turned it round in a week and delivered it back again with a fully tracked delivery.

Very happy with their service

Used them twice now (currently waiting for a lens to return in the post).

Without tempting fate they have been very helpful so far. No complaints.

[cteagles]

Fixation are great and offer a very competitive service compared to Canon, I used them when my 5D2 had a card read issue would use them again until I get CPS gold..

[davidd]

Thanks folks, I sent off an email to several of them. Colchester were the first to get back to me and will fix it for £55 plus vat (which is also cheaper than the other quote). 10 day turnaround which is fine and they'll let me know if I have completely knackered it.

As for the tile..

Cheers

D

[JustinMinns]

Colchester Canon are very good, have used them on several occasions and they've never let me down

[photosnob]

If you can drop it off in person. Might calibrate it to your camera... Does make a difference to af accuracy. Quick job if you know what you are doing as well!

[davidd]

I have focal so I can do that myself when I get it back.