Royal mail complaint

Royal mail complaint

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Discussion

crofty1984

Original Poster:

15,858 posts

204 months

Tuesday 23rd September 2014
quotequote all
Royal Mail are a bunch of strike-hungry, toss-bagging, pissarse communists!
Extra special mega guaranteed next-day delivery, Sir? That’ll be a fortune, please.
Oh you’re not in because you have a job, don’t worry, you can wait an extra day and pick it up from our depot.
Oh, not THAT depot, Sir, not the one on your way home that’s open until 7pm. The other one, the one that shuts at fking midday.
But don’t worry Sir, you can have it redelivered to another address for free.
Oh, no you can’t, because you went to the trouble of paying extra for a presumably better service, so we’ll only deliver it to the original address.
But don’t worry, you can pick it up at 7am!
wking rimpiece-eating felchmongers.

And breathe...

AB

16,979 posts

195 months

Tuesday 23rd September 2014
quotequote all
Reading between the lines... You're not happy with them?

eybic

9,212 posts

174 months

Tuesday 23rd September 2014
quotequote all
Bravo 7/10 thumbup

Jasandjules

69,885 posts

229 months

Tuesday 23rd September 2014
quotequote all
Sounds like you paid for the premium level of service.

SWoll

18,369 posts

258 months

Tuesday 23rd September 2014
quotequote all
Probably shouldn't have paid for the service that specifically says the item has to be signed for on delivery then?

Just a thought.

Justayellowbadge

37,057 posts

242 months

Tuesday 23rd September 2014
quotequote all
crofty1984 said:
Royal Mail are a bunch of strike-hungry, toss-bagging, pissarse communists!
Extra special mega guaranteed next-day delivery, Sir? That’ll be a fortune, please.
Oh you’re not in because you have a job, don’t worry, you can wait an extra day and pick it up from our depot.
Oh, not THAT depot, Sir, not the one on your way home that’s open until 7pm. The other one, the one that shuts at fking midday.
But don’t worry Sir, you can have it redelivered to another address for free.
Oh, no you can’t, because you went to the trouble of paying extra for a presumably better service, so we’ll only deliver it to the original address.
But don’t worry, you can pick it up at 7am!
wking rimpiece-eating felchmongers.

And breathe...
Lousy post.

DrDoofenshmirtz

15,225 posts

200 months

Tuesday 23rd September 2014
quotequote all
So you paid for a signed for service, to be signed for at an address where nobody is in during the day?
...and you blame Royal Mail?

Top Tip - have items delivered where somebody is around to sign for it.

Edited by DrDoofenshmirtz on Tuesday 23 September 17:06

crofty1984

Original Poster:

15,858 posts

204 months

Tuesday 23rd September 2014
quotequote all
I'm the one on the receiving end, so didn't have much say over how it was posted.
Though I do know the guy who did post it went in and just asked for the fastest possible delivery. Not fastest if the planets align or it has to be guarantee signed for proof of delivery. Just the fastest. Which this clearly isn't.
I've had deliveries where the postie has signed to say it's been delivered, and a little post cupboard. Though this would have dropped through the letterbox.
I will be getting anything delivered to work in the future though.

That said though, what sort of a customer-facing business knocks off as midday every day?

ChemicalChaos

10,390 posts

160 months

Tuesday 23rd September 2014
quotequote all
Last week I had 2 parcels delivered on 2 consecutive days. Well, I say delivered - despite us being in all day, a "sorry, you were out" car was left in the postbox at the gates with no attempt to use the intercom. The cards were marked as "item too big for letterbox".

When I went to the local sorting office and complained vigorously, the bloke behind the counter just shrugged and said "yeah, he shouldn't have done that".
I know full well it was deliberate so they didnt have to carry the extra bulk of a parcel with them on the round.

wking rimpiece-eating felchmongers

gizlaroc

17,251 posts

224 months

Tuesday 23rd September 2014
quotequote all
Don't worry, DHL will be in charge soon and then it will all work like clockwork.

WinstonWolf

72,857 posts

239 months

Tuesday 23rd September 2014
quotequote all
crofty1984 said:
I'm the one on the receiving end, so didn't have much say over how it was posted.
Though I do know the guy who did post it went in and just asked for the fastest possible delivery. Not fastest if the planets align or it has to be guarantee signed for proof of delivery. Just the fastest. Which this clearly isn't.
I've had deliveries where the postie has signed to say it's been delivered, and a little post cupboard. Though this would have dropped through the letterbox.
I will be getting anything delivered to work in the future though.

That said though, what sort of a customer-facing business knocks off as midday every day?
But it was delivered, you just weren't there to receive it. Hardly their fault...

LucreLout

908 posts

118 months

Tuesday 23rd September 2014
quotequote all
Justayellowbadge said:
Lousy post.
Lousy postie, surely?

GTIR

24,741 posts

266 months

Tuesday 23rd September 2014
quotequote all
Justayellowbadge said:
Lousy post.
I'd like to give you £100.

mph1977

12,467 posts

168 months

Tuesday 23rd September 2014
quotequote all
DrDoofenshmirtz said:
So you paid for a signed for service, to be signed for at an address where nobody is in during the day?
...and you blame Royal Mail?

Top Tip - have items delivered where somebody is around to sign for it.

Edited by DrDoofenshmirtz on Tuesday 23 September 17:06
far too much like sense for PH

RMSD has in my experience been very good at passingthe ronseal test

it;s also one of the few standard services good enough for medical records or legal paperwork ( it's tracked at each stage in and out)

SWoll

18,369 posts

258 months

Tuesday 23rd September 2014
quotequote all
WinstonWolf said:
crofty1984 said:
I'm the one on the receiving end, so didn't have much say over how it was posted.
Though I do know the guy who did post it went in and just asked for the fastest possible delivery. Not fastest if the planets align or it has to be guarantee signed for proof of delivery. Just the fastest. Which this clearly isn't.
I've had deliveries where the postie has signed to say it's been delivered, and a little post cupboard. Though this would have dropped through the letterbox.
I will be getting anything delivered to work in the future though.

That said though, what sort of a customer-facing business knocks off as midday every day?
But it was delivered, you just weren't there to receive it. Hardly their fault...
This basically.

CoolHands

18,630 posts

195 months

Tuesday 23rd September 2014
quotequote all
I send everything 1st class. Gets there next day, and don't have all that signed for crap. So postie leaves with neighbour, in porch etc. Perfect. Theft-wise royal mail seems quite good thankfully, so it does normally get there safely.

civicduty

1,857 posts

203 months

Tuesday 23rd September 2014
quotequote all
ChemicalChaos said:
Last week I had 2 parcels delivered on 2 consecutive days. Well, I say delivered - despite us being in all day, a "sorry, you were out" car was left in the postbox at the gates with no attempt to use the intercom. The cards were marked as "item too big for letterbox".

When I went to the local sorting office and complained vigorously, the bloke behind the counter just shrugged and said "yeah, he shouldn't have done that".
I know full well it was deliberate so they didnt have to carry the extra bulk of a parcel with them on the round.

wking rimpiece-eating felchmongers
Seems harsh.

Worst I have an intercom post ever.

DervVW

2,223 posts

139 months

Tuesday 23rd September 2014
quotequote all
rant needs more venom 6/10

Mobile Chicane

20,823 posts

212 months

Tuesday 23rd September 2014
quotequote all
Dave the Postie leaves a card for me to collect the item from the Sorting Office.

Then, when I go in to collect it, either he or a colleague hands me the rest of my day's post. No extra charged for this. They call me Miss ________ as well. I feel like royalty.


mikef

4,872 posts

251 months

Tuesday 23rd September 2014
quotequote all
civicduty said:
ChemicalChaos said:
Last week I had 2 parcels delivered on 2 consecutive days. Well, I say delivered - despite us being in all day, a "sorry, you were out" car was left in the postbox at the gates with no attempt to use the intercom. The cards were marked as "item too big for letterbox".
Seems harsh.

Worst I have an intercom post ever.
Worst I live in a secure hospital post ever smile