The story of the 'hobo' going into the dealership to buy....
Discussion
Rick101 said:
Is think Tesla have it right. As a customer this is the best experience for me.
The cars sell themselves.
http://www.autotrader.com/research/article/car-new...
That'll be the Daewoo.The cars sell themselves.
http://www.autotrader.com/research/article/car-new...
AvonRise said:
Fox- said:
AvonRise said:
That'll be the Daewoo.
It failed for Daewoo because the product was crap not because the sales process was crap.Blown2CV said:
yonex said:
Blown2CV said:
I bet you think everyone who doesn't do what you do is a lazy, lucky 
don't you? Not your job though, that's hard work! I don't care what you do by the way so no need to tell me. I don't need it for the proposal form as you're only a tyre kicker anyway! Sorry customers just arrived.
You have customers at 23:12, remarkable, what are you selling...in fact I don't want to know don't you? Not your job though, that's hard work! I don't care what you do by the way so no need to tell me. I don't need it for the proposal form as you're only a tyre kicker anyway! Sorry customers just arrived. 
Actually, I don't consider myself 'a lucky
' (such a great turn of phrase you have) just one that put himself out a bit to get on. Your constant picking at anyone and everyone who have stated that they have had poor service from dealers kind of sets you apart? You seriously have a little love in going on, and one with huge chip on your shoulder. You did say you didn't sell cars, I'm not so sure. This thread is a long way of saying, basically, tha some car salespeople and some car 'buyers' are c*cks, and that some aren't.
Wacky Racer said:
for a new 3 litre Capri I bought in 1978
zero depreciation after 40 years.http://www.angliacarauctions.co.uk/en/classic-auct...
Fox- said:
It failed for Daewoo because the product was crap not because the sales process was crap.
The process of selling from Halfords was a winner then? Our local Halfords had a computer that you could spec your car and order it(if it worked), and 2 Daewoo's parked outside and none of the weekend staff knew anything about them. Sounds like an amazing plan 
TA14 said:
Wacky Racer said:
for a new 3 litre Capri I bought in 1978
zero depreciation after 40 years.http://www.angliacarauctions.co.uk/en/classic-auct...
Having worked in very high end sales for two decades (not cars, but selling to people who frequently had a couple of special cars and tooled around in S Class Mercs and top end Range Rovers as their daily runabouts), can I please clear up this widely believed myth that sales people judge a person's worth on the 'scruffy jeans = poor/smart suit = rich' scale?
Contrary to what many seem to believe, successful entrepreneurs, captains of industry, big business owners etc etc do NOT get up on a Saturday morning and put on a three piece suits with matching tie and handkerchief.
In fact, if anything, the reverse is very often (but not always) true. The people with the flash designer clothes and the £500 shoes are usually the wannabes trying to prove something whilst those that have really made it simply don't have anything to prove and dress like the perfectly normal (albeit successful) people they are.
If you weren't treated well at a car dealership it wasn't the way you dressed. It may be a crap salesman, or it may be you.
But here's the thing. These guys survive on commission. So if it happens more than once in different places, then it is probably you. Ultimately, no matter what the potential commission, some people just are not worth getting involved with.
Contrary to what many seem to believe, successful entrepreneurs, captains of industry, big business owners etc etc do NOT get up on a Saturday morning and put on a three piece suits with matching tie and handkerchief.
In fact, if anything, the reverse is very often (but not always) true. The people with the flash designer clothes and the £500 shoes are usually the wannabes trying to prove something whilst those that have really made it simply don't have anything to prove and dress like the perfectly normal (albeit successful) people they are.
If you weren't treated well at a car dealership it wasn't the way you dressed. It may be a crap salesman, or it may be you.
But here's the thing. These guys survive on commission. So if it happens more than once in different places, then it is probably you. Ultimately, no matter what the potential commission, some people just are not worth getting involved with.
g3org3y said:
Odd situation on PH.
Post in the Lounge and you'll believe that all PHers wear bespoke hand crafted unicorn skin jackets with blue whale foreskin linings.
Reading this thread you'd subsequently believe all PHers dress like peasants.
Bizarre!
I guess this type of thread attracts the scruffier element with their stories of how they've been turned away despite their "hooman rights innit", or whatever. There is definitely a divide in Britain of how people dress. I find it very strange that many people take pride in being messy, scruffy, poorly dressed, dirty and so on... i think some people do it because they want to actively show the world they don't care. The reason it's odd is because clearly they do care, about something at least, because they're doing it consciously. Demonstrating something through the way you dress is illustrative of caring how you are judged by others. Post in the Lounge and you'll believe that all PHers wear bespoke hand crafted unicorn skin jackets with blue whale foreskin linings.
Reading this thread you'd subsequently believe all PHers dress like peasants.
Bizarre!
Ari said:
Having worked in very high end sales for two decades (not cars, but selling to people who frequently had a couple of special cars and tooled around in S Class Mercs and top end Range Rovers as their daily runabouts), can I please clear up this widely believed myth that sales people judge a person's worth on the 'scruffy jeans = poor/smart suit = rich' scale?
Contrary to what many seem to believe, successful entrepreneurs, captains of industry, big business owners etc etc do NOT get up on a Saturday morning and put on a three piece suits with matching tie and handkerchief.
In fact, if anything, the reverse is very often (but not always) true. The people with the flash designer clothes and the £500 shoes are usually the wannabes trying to prove something whilst those that have really made it simply don't have anything to prove and dress like the perfectly normal (albeit successful) people they are.
If you weren't treated well at a car dealership it wasn't the way you dressed. It may be a crap salesman, or it may be you.
But here's the thing. These guys survive on commission. So if it happens more than once in different places, then it is probably you. Ultimately, no matter what the potential commission, some people just are not worth getting involved with.
i agree with this for the most. I think some people do dress well because they like nice things, not because they're trying to again, show the world something, but some people definitely do do that for those reasons. Absolutely agree that if it's a pattern: it's you. Not entirely related, but a similar concept - a friend of a friend has been sacked from, and walked out of numerous jobs - it's always the bosses' fault. I'd say that's not accurate. Human nature means that we tend to blame others more often than is fair, when things go wrong.Contrary to what many seem to believe, successful entrepreneurs, captains of industry, big business owners etc etc do NOT get up on a Saturday morning and put on a three piece suits with matching tie and handkerchief.
In fact, if anything, the reverse is very often (but not always) true. The people with the flash designer clothes and the £500 shoes are usually the wannabes trying to prove something whilst those that have really made it simply don't have anything to prove and dress like the perfectly normal (albeit successful) people they are.
If you weren't treated well at a car dealership it wasn't the way you dressed. It may be a crap salesman, or it may be you.
But here's the thing. These guys survive on commission. So if it happens more than once in different places, then it is probably you. Ultimately, no matter what the potential commission, some people just are not worth getting involved with.
Ari said:
Having worked in very high end sales for two decades (not cars, but selling to people who frequently had a couple of special cars and tooled around in S Class Mercs and top end Range Rovers as their daily runabouts), can I please clear up this widely believed myth that sales people judge a person's worth on the 'scruffy jeans = poor/smart suit = rich' scale?
Contrary to what many seem to believe, successful entrepreneurs, captains of industry, big business owners etc etc do NOT get up on a Saturday morning and put on a three piece suits with matching tie and handkerchief.
In fact, if anything, the reverse is very often (but not always) true. The people with the flash designer clothes and the £500 shoes are usually the wannabes trying to prove something whilst those that have really made it simply don't have anything to prove and dress like the perfectly normal (albeit successful) people they are.
If you weren't treated well at a car dealership it wasn't the way you dressed. It may be a crap salesman, or it may be you.
But here's the thing. These guys survive on commission. So if it happens more than once in different places, then it is probably you. Ultimately, no matter what the potential commission, some people just are not worth getting involved with.
Quite. If everywhere you turn there are problems, then the problems probably you.Contrary to what many seem to believe, successful entrepreneurs, captains of industry, big business owners etc etc do NOT get up on a Saturday morning and put on a three piece suits with matching tie and handkerchief.
In fact, if anything, the reverse is very often (but not always) true. The people with the flash designer clothes and the £500 shoes are usually the wannabes trying to prove something whilst those that have really made it simply don't have anything to prove and dress like the perfectly normal (albeit successful) people they are.
If you weren't treated well at a car dealership it wasn't the way you dressed. It may be a crap salesman, or it may be you.
But here's the thing. These guys survive on commission. So if it happens more than once in different places, then it is probably you. Ultimately, no matter what the potential commission, some people just are not worth getting involved with.
rich888 said:
In the 1990s my father was looking to buy a 4x4, he spotted a Nissan 4x4 which I forget the name of. He rang the dealer and arranged a meet. On the due day we drove over, only to be told that we could only drive the car if we first agree to buy it. My father says that the purpose of the test drive is to determine whether it is acceptable - and bear in mind he was genuinely interested in buying, well after a lengthy debate the sales rep allowed us to drive it
oh fk yes!!! This seems (from reading various forae) to be quite a common thing. If I want to choose between an Xf, A6, Merc equiv and a BM 5 I want to try all 4 out before I make up my mind not be 'obligated' to buy because some tt with an over-inflated sense of importance decrees I must agree to 'buy to try'Friend of mine worked in high class Mayfair dealer. He told his salesman to ingore the "celeb" types as normally not as loaded and usually just ego massaging but go for the scruffy types as with real wealth they care less about display as it is a bit tasteless. Worked very well for them and his salesmen on commission.
Tom8 said:
Friend of mine worked in high class Mayfair dealer. He told his salesman to ingore the "celeb" types as normally not as loaded and usually just ego massaging but go for the scruffy types as with real wealth they care less about display as it is a bit tasteless. Worked very well for them and his salesmen on commission.
mayfair is not the same as the rest of the UK though, or indeed the world. From what I've seen scruffy wealth is far more common in the capital, but i had assumed that it translated into driving knackered old cars too.Ari said:
The people with the flash designer clothes and the £500 shoes are usually the wannabes trying to prove something whilst those that have really made it simply don't have anything to prove and dress like the perfectly normal (albeit successful) people they are.
this is certainly true in the marina where my dad and I keep a couple of boats. The restaurant is not too bad and it's become the haunt for locals looking for a posh night out as much as for the yachties and stinkies to get a bite to eat in the evening. It's quite obvious that some of the locals, all dressed up, tend to look down their noses at the chap at the bar with dirt under his fingernails and dressed in manky overalls, but he's the one with the yacht in the marina which is, more than likely, worth as much as their house.rich888 said:
The sales rep was fantastic, though I ought to mention he is now the franchise director at Sytner Group For Ferrari and Maserati, and well deserved may I say, his name, Mario Vignali, and I have to say he's probably one of the best sales guys I've ever purchased a car from.
He's been with Graypaul for over twenty years. I first met him when when Graypaul was owned by Otford Group and based in Loughborough. He gave me the opportunity to do work experience when I was at school - not something Graypaul normally did and I was a lucky 15 year old. Soon after, he also invited me to attend a track day at Donington being hosted by Graypaul.i have posted this before i'm sure and it does have some guy going back to a dealers to show them he could afford a car, but i feel a little differently.
i used to work with a guy who always wanted a ferrari, he wasn't rich or scruffy, did the same job as me, but he saved hard for at least 7 years (time i worked with him and had it on order) and despite ferrari deciding they wouldn't sell him the car he ordered, but he could have the new model for just 2k more he was just weeks away from taking delivery. only thing was this was just as the merc sl came out round the early nineties.
anyway he was telling me on the way into work one morning that he popped into the MB dealer the night before to arrange a test drive in the sl in case he wanted to cancel the ferrari (sure it was this model http://en.wikipedia.org/wiki/Ferrari_348). basicly they had almost laughed at him for asking, so he was quite annoyed.
so he accepted the ferrari and a couple of weeks later, pulled up on the forecourt of the MB dealer, senior looking guy comes over and asks him what he wants to look at, then gets told 'nothing, but i thought you'd like to know that self important prick over there wouldn't let me test an sl so i bought this'. got back in the car and drove off. it's the only time i've ever been in a 348, i laughed a lot.
as for not judging a book etc, i worked with a lady who's husband seemed to be forever jetting off and buying stuff, but she drove a 3 year old rav4 and they lived in a semi, so i was a bit sceptical. turns out her hubby had been working in a MB dealership in Chelmsford or Colchester and had been very pleasant to a man in scruffs, with a darker swarthy look. sold him 90k's worth of merc (also early nineties) and they guy turned up a couple of weeks later with 2 women in tow, apparently his sisters and the guy sold them big mercs as well.
next thing he knows, he gets called into the head of the dealerships office to meet a guy with minders and it turns out he has sold the mercs to a cousin of the sultan of brunei, who is very impressed with the service and him personally. is asked to source another 6 big mercs. it has all gone so well after they are all delivered that the family will only deal with him, and now he is being asked to buy horses, boats and even a plane for them. he tells them he knows nothing about any of these things, and they just say a) learn we want you doing it, b) quit and work for us. so he did. she said the biggest deal he ever worked on for a single item was a plane direct from boeing. all because he wasn't put off by a scruffy pair of trainers.
as an aside, even if i won the euro lottery tonight, i'd still as for how much were service items and tyres etc, purely as i would have done my homework and if i'm told something else i know i might be lied to about something else. i would also expect a discount for cash and a test drive with no strings, i can take my money elsewhere if need be.
as for the guy who is thankful he doesn't deal with the public daily, i would suggest that from the way he posts the public would probably be just as glad they don't deal with him. come out of your ivory tower fella not everyone lives by your standards.
i used to work with a guy who always wanted a ferrari, he wasn't rich or scruffy, did the same job as me, but he saved hard for at least 7 years (time i worked with him and had it on order) and despite ferrari deciding they wouldn't sell him the car he ordered, but he could have the new model for just 2k more he was just weeks away from taking delivery. only thing was this was just as the merc sl came out round the early nineties.
anyway he was telling me on the way into work one morning that he popped into the MB dealer the night before to arrange a test drive in the sl in case he wanted to cancel the ferrari (sure it was this model http://en.wikipedia.org/wiki/Ferrari_348). basicly they had almost laughed at him for asking, so he was quite annoyed.
so he accepted the ferrari and a couple of weeks later, pulled up on the forecourt of the MB dealer, senior looking guy comes over and asks him what he wants to look at, then gets told 'nothing, but i thought you'd like to know that self important prick over there wouldn't let me test an sl so i bought this'. got back in the car and drove off. it's the only time i've ever been in a 348, i laughed a lot
.as for not judging a book etc, i worked with a lady who's husband seemed to be forever jetting off and buying stuff, but she drove a 3 year old rav4 and they lived in a semi, so i was a bit sceptical. turns out her hubby had been working in a MB dealership in Chelmsford or Colchester and had been very pleasant to a man in scruffs, with a darker swarthy look. sold him 90k's worth of merc (also early nineties) and they guy turned up a couple of weeks later with 2 women in tow, apparently his sisters and the guy sold them big mercs as well.
next thing he knows, he gets called into the head of the dealerships office to meet a guy with minders and it turns out he has sold the mercs to a cousin of the sultan of brunei, who is very impressed with the service and him personally. is asked to source another 6 big mercs. it has all gone so well after they are all delivered that the family will only deal with him, and now he is being asked to buy horses, boats and even a plane for them. he tells them he knows nothing about any of these things, and they just say a) learn we want you doing it, b) quit and work for us. so he did. she said the biggest deal he ever worked on for a single item was a plane direct from boeing. all because he wasn't put off by a scruffy pair of trainers.
as an aside, even if i won the euro lottery tonight, i'd still as for how much were service items and tyres etc, purely as i would have done my homework and if i'm told something else i know i might be lied to about something else. i would also expect a discount for cash and a test drive with no strings, i can take my money elsewhere if need be.
as for the guy who is thankful he doesn't deal with the public daily, i would suggest that from the way he posts the public would probably be just as glad they don't deal with him. come out of your ivory tower fella not everyone lives by your standards.
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