Stratstones.

Author
Discussion

HappyBoxster

214 posts

123 months

Friday 17th October 2014
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cayman-black said:
strats wilmslow at least they are consistent another over priced car arrives today. Wake up.
Odd, their sales guy told me that they were a "volume dealership". I managed to keep a staright face but then he said that they operate on "very low margins" but shift "20-30" cars a month. Looking at their stock, and their prices, I find all of that very hard to believe.


DAVIDOXE

494 posts

114 months

Friday 17th October 2014
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undred orse said:
What did you buy?I may have some info for you.
2009 4.7 still not back this evening.

undred orse

969 posts

196 months

Friday 17th October 2014
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DAVIDOXE said:
2009 4.7 still not back this evening.
ok thought it may have mine but it was a 2013.hope it all turns out ok for you.

Ken Figenus

5,707 posts

117 months

Saturday 18th October 2014
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I found Stratstone about £2-3k more than HR Owen when shopping for same or older/milier car at c£85k.

Its just business so its all fluid (same car will be cheaper if its been sat 2 months...more expensive if they do Golf Days...). Its also a big wedge with tons of servicing and warranty options outside of big dealers (yes...even though its 'An Aston'!) so just do the homework and go with the best for you! DIY finance can avoid smoke and mirror weak deals...

KF

rjn21

289 posts

164 months

Saturday 18th October 2014
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Getting a straight answer on finance proved to be somewhat difficult at one of their outlets. The finance person would say literally anything to disguise the true net cost, including adding an extra payment in to the term length (by massaging payment first and last payment dates) to make each monthly payment in between appear cheaper, but overall 1 payment more expensive for the same debt term. Forgetting to mention the application fee, settlement fee, paperwork fee, whatever blah blah blah fee. Including or excluding the deposit in the finance no's to make it appear cheaper.

As finance is FCA regulated those games should not be played, but they still are. Finance should be simple. Total finance repayment costs = first payment + (number of monthly payments x monthly payment) + final payment = total cost to repay the debt. Cost of borrowing per month = (number above - principal amount) / term in months.

Jon39

12,827 posts

143 months

Saturday 18th October 2014
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rjn21 said:
Getting a straight answer on finance proved to be somewhat difficult at one of their outlets. The finance person would say literally anything to disguise the true net cost, .......... to make it appear cheaper.

As finance is FCA regulated those games should not be played, but they still are.
The mobile phone industry was amongst the first to use extreme complication with their offers. Since then it has become widespread, and the loans sector just love it.

Being able to quote the lowest monthly payment is key to a sale.
I heard about a loan called Personal something Contract.

Usually no deposit is needed because the PX probably covers that, and there are attractively low monthly payments. Marvellous, and makes selling cars so much easier. However, after three years the borrower is then suddenly asked to pay several thousand pounds to complete the transaction (I think it is called a baloon payment). The creditor and the dealer hope that the final payment cannot be paid.

Anyway no worries, because instead of handing the car back, just start the whole thing again, with the PX car as deposit for another new car.

Brilliant, and so easy - another car sold.

I wonder if a P?C is available from the Topic dealer?



Edited by Jon39 on Saturday 18th October 22:16

Sump

5,484 posts

167 months

Saturday 18th October 2014
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I wanted some coding work done. To my utter dismay, it were the independents taking the piss and it's been booked in with Leeds who returned my phonecall within 20 minutes and were the cheapest. Chap said the minimum we can charge is 30 minutes later and he will do whatever I want with the car in those 30 minutes.

If everything goes to plan they shall get my servicing business.

Independents ranged from 80 + Vat to 120 + vat for 10 minutes work. Leeds was £50 + vat..

divetheworld

2,565 posts

135 months

Saturday 18th October 2014
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I feel compelled to put my 2p in.
I bought my 2011 V8V from Wilmslow and can't praise the whole customer service enough. From the point of dropping the bait on the trade in for my old one to getting my car with all the options I wanted, it was as described, on time and as promised.
I'm not so sure of the sticker price comments and comparisons but the "cost to change" was reasonable. And that was the important part for me, price your car how you like but the trade in would have to be proportional and for me it was.
I had a number of changes I wanted doing. Internal cosmetics, external bespoke stuff and paperwork (plates, more warranty etc) and it was all done and in my hands as agreed within a week.
This is a far cry from our latest purchase of a DBS from Grange. It has taken more than 13 weeks to get completely knackered interior trim parts (Lots of them), other faults not addressed and next to zero communication. We are at the stern recorded communication point now.

Ken Figenus

5,707 posts

117 months

Saturday 18th October 2014
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rjn21 said:
Getting a straight answer on finance proved to be somewhat difficult at one of their outlets. The finance person would say literally anything to disguise the true net cost, including adding an extra payment in to the term length (by massaging payment first and last payment dates) to make each monthly payment in between appear cheaper, but overall 1 payment more expensive for the same debt term. Forgetting to mention the application fee, settlement fee, paperwork fee, whatever blah blah blah fee. Including or excluding the deposit in the finance no's to make it appear cheaper.

As finance is FCA regulated those games should not be played, but they still are. Finance should be simple. Total finance repayment costs = first payment + (number of monthly payments x monthly payment) + final payment = total cost to repay the debt. Cost of borrowing per month = (number above - principal amount) / term in months.
Glad it wasn't just me being cynical/wary and remember SOME deals can fall out of FCA esp 'high net worth' deals etc. Split the loan sources if this is the case. Be protected. Minimum. I went DIY and saved absolute thousands as well as a good few quid a month too...

Cool head & take your time (yes even after they have started a V12 up and let you rev it and that there are '72 people after that car'!!!) ;-)

DUMBO100

1,878 posts

184 months

Saturday 18th October 2014
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Stratstone Merc in Glasgow are comically bad, I wouldn't recommend buying a car there but it's worth watching the show and you get free coffee

rjn21

289 posts

164 months

Sunday 19th October 2014
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Ken Figenus said:
Glad it wasn't just me being cynical/wary and remember SOME deals can fall out of FCA esp 'high net worth' deals etc.
The 'High Net Worth' deals look good at first until you ask the finance muppet to explain and model how a 1% base rate increase changes the final payment. Obviously you get looked at like you're speaking Klingon -

"but the monthly payment is cheaper"

"yes initially, but the final payment is variable, as the interest rate is variable not just for BoE base rate, but at finance company's absolute discretion, and the change in monthly payment is just PIK'd into the final repayment balance incurring increased interest on top of the increased interest"

"but the monthly payment is cheaper"

"whatever."

I'll use my own sources of finance. I've yet to meet one of their brands' "FCA approved" persons who understands what they are selling. Particularly the high net worth plans, which can seriously burn you. Bit like BoI did to their buy to let portfolio by adding 5% margin as they wanted everyone to refi out of that market.

BamfordMike

1,192 posts

157 months

Sunday 19th October 2014
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Sump said:
I wanted some coding work done. To my utter dismay, it were the independents taking the piss and it's been booked in with Leeds who returned my phonecall within 20 minutes and were the cheapest. Chap said the minimum we can charge is 30 minutes later and he will do whatever I want with the car in those 30 minutes.

If everything goes to plan they shall get my servicing business.

Independents ranged from 80 + Vat to 120 + vat for 10 minutes work. Leeds was £50 + vat..
to be fair, its more than 10 mins work to make sure a quality job, a quick drive in re-flash and wave bye-bye is a bit risky, especially if a diy wiring job, meaning a check of circuit would be prudent.
car into shop
read codes, check no errors with car
program as required to enable cruise
read / reset codes that occur from flash
test drive
re-read codes
is more like 30 mins

this means that quite likely the 30 mins dealer time is same as the cheapest indie, which makes that price ok Imo.

there is some irony that is intriguing here. When new dealer charged hundreds for cruise, now years later its 30 minutes work


V8 Animal

5,923 posts

210 months

Sunday 19th October 2014
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Doesn't matter if it's 10 or 20 mins minimum charges apply.

Sump

5,484 posts

167 months

Sunday 19th October 2014
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Well I agreed with the 30 minutes charge but pretty much the indys near me were taking the biscuit and the Indys down south near my sisters were taking the biscuit.

It's the first time I've seen the dealers be more sensible.

P14SMM

228 posts

155 months

Sunday 19th October 2014
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Well Derby!
I have known Gerald about 15 years and can only say 1 thing "Top Bloke and True Gent"

Start stone Derby however are shocking!
After sales have an attitude problem and when I swapped a V8v for a DBS that I found and brought thought them the handover was a joke. We was left in an office with a lady eating her sandwiches then a 2-3 weeks later the V8 payment came out of my bank! When I rang them they said " owe yeah we didn't settle it as we didn't want it to come out of this quarters figures!!

Put me of buying again so got into a Maserati and only wish I would have gone to Grey Paul Ferrari and got them to do the car deal with me.

Had wheels on V8 damaged aswell when they fitted tyres and they tried to say it wasn't them at first but seeing as the car had been driven form having all 4 wheels repainted straight there they decided. It's the after a argument!

I have had much better service buying vans for work!!

DAVIDOXE

494 posts

114 months

Tuesday 21st October 2014
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undred orse said:
ok thought it may have mine but it was a 2013.hope it all turns out ok for you.
I have a silver 2013 one as a loan car that might have been yours.

undred orse

969 posts

196 months

Wednesday 22nd October 2014
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DAVIDOXE said:
I have a silver 2013 one as a loan car that might have been yours.
Meteorite?If not and it is the light silver (can't remember the name of it now)with a manual box I also had that as a loan for a while.Poor thing must feel like an unwanted dog laugh

HappyBoxster

214 posts

123 months

Wednesday 22nd October 2014
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If Stratstones are over priced, have those who have bought been able to negotiate discounts on the sticker price and if so, what percentage?

In fairness to them they do seem able to shift cars.

Edited by HappyBoxster on Wednesday 22 October 09:13

DAVIDOXE

494 posts

114 months

Wednesday 22nd October 2014
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undred orse said:
Meteorite?If not and it is the light silver (can't remember the name of it now)with a manual box I also had that as a loan for a while.Poor thing must feel like an unwanted dog laugh
It is a light silver manual one done about 9000 miles, nice car but the colour does nothing for it IMHO.

cayman-black

Original Poster:

12,646 posts

216 months

Wednesday 22nd October 2014
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HappyBoxster said:
If Stratstones are over priced, have those who have bought been able to negotiate discounts on the sticker price and if so, what percentage?

In fairness to them they do seem able to shift cars.

Edited by HappyBoxster on Wednesday 22 October 09:13
I find they put a car up at a stupid price and then start reducing it. I have seen some of there cars drop £6k. I am talking about V12Vantage.