Why do people queue at petrol stations?

Why do people queue at petrol stations?

Author
Discussion

daemon

35,789 posts

197 months

Wednesday 22nd October 2014
quotequote all
Ian Geary said:
Yeah, good luck with that one...


I think the French have perfected the petrol station: no stupid shops, just a little hut at the exit to take your Euros. Everyone is in and out tres rapide.



Ian
My local asda station is totally self service and you pay by card at the pump. No attendant or shop to go into.

I think the problem more generally in the uk is that there isn't enough profit for the retailer in petrol thus they make money on the other stuff you buy when you are in

Pan Pan

1,116 posts

127 months

Wednesday 22nd October 2014
quotequote all
daemon said:
My local asda station is totally self service and you pay by card at the pump. No attendant or shop to go into.

I think the problem more generally in the uk is that there isn't enough profit for the retailer in petrol thus they make money on the other stuff you buy when you are in
This is one of the reasons that the fuel companies must do as much as possible to make filling up, as fast and efficient as possible (which many certainly are not doing at present) They don't make much money out of selling fuel, so they should make filling up as fast, efficient, and convenient as possible, in order to maximize the number of cars that can fill up in a given time period.
The same sometimes happens in pubs where they allow drinkers to hog the bar, which prevents others from buying drinks easily, The rule for bars (and fuel stations) should be go to bar, get drink, f*ck off away from the bar, and give others a chance to get a drink.

daemon

35,789 posts

197 months

Wednesday 22nd October 2014
quotequote all
Pan Pan said:
daemon said:
My local asda station is totally self service and you pay by card at the pump. No attendant or shop to go into.

I think the problem more generally in the uk is that there isn't enough profit for the retailer in petrol thus they make money on the other stuff you buy when you are in
This is one of the reasons that the fuel companies must do as much as possible to make filling up, as fast and efficient as possible (which many certainly are not doing at present) They don't make much money out of selling fuel, so they should make filling up as fast, efficient, and convenient as possible, in order to maximize the number of cars that can fill up in a given time period.
The same sometimes happens in pubs where they allow drinkers to hog the bar, which prevents others from buying drinks easily, The rule for bars (and fuel stations) should be go to bar, get drink, f*ck off away from the bar, and give others a chance to get a drink.
Plus from asdas perspective they are keeping costs to a minimum by not having to employ staff 24x7

AvonRise

50 posts

114 months

Wednesday 22nd October 2014
quotequote all
Pan Pan said:
This is one of the reasons that the fuel companies must do as much as possible to make filling up, as fast and efficient as possible (which many certainly are not doing at present) They don't make much money out of selling fuel, so they should make filling up as fast, efficient, and convenient as possible, in order to maximize the number of cars that can fill up in a given time period.
The same sometimes happens in pubs where they allow drinkers to hog the bar, which prevents others from buying drinks easily, The rule for bars (and fuel stations) should be go to bar, get drink, f*ck off away from the bar, and give others a chance to get a drink.
A Mars bar and can of coke will make them more money than 50 litres of fuel, so you can see why they are in no hurry to get people off the forecourt.

ch108

1,127 posts

133 months

Wednesday 22nd October 2014
quotequote all
daemon said:
My local asda station is totally self service and you pay by card at the pump. No attendant or shop to go into.

I think the problem more generally in the uk is that there isn't enough profit for the retailer in petrol thus they make money on the other stuff you buy when you are in
Asda filling station near me has no shop, but has manned tollbooths on exit. There are only a couple of self service pumps, the rest you fill up then drive to the exit and pay at one of the windows.

MGJohn

10,203 posts

183 months

Wednesday 22nd October 2014
quotequote all
AvonRise said:
A Mars bar and can of coke will make them more money than 50 litres of fuel, so you can see why they are in no hurry to get people off the forecourt.
Yes, you could well be right there. In the Birmingham area today, saw 95Ron @ 122.7ppl.

Never seen a .7 pence price before, always .9 ....

The Sainsburys, Morrisons, Tescos Supermarkets with on site petrol stations I use locally all have shops with lots of stuff to buy. Including Engine Oils and all sorts. I notice that the items on the Filling Station shop shelves are anything up to 50% or more higher priced than the same stuff in the main supermarket. Mug me still buys the occasional Mars bar though when filling up.

I can resist anything bar temptation.

clockworks

5,351 posts

145 months

Wednesday 22nd October 2014
quotequote all
MGJohn said:
Yes, you could well be right there. In the Birmingham area today, saw 95Ron @ 122.7ppl.

Never seen a .7 pence price before, always .9 ....

The Sainsburys, Morrisons, Tescos Supermarkets with on site petrol stations I use locally all have shops with lots of stuff to buy. Including Engine Oils and all sorts. I notice that the items on the Filling Station shop shelves are anything up to 50% or more higher priced than the same stuff in the main supermarket. Mug me still buys the occasional Mars bar though when filling up.

I can resist anything bar temptation.
I work in a Sainsbury's petrol station. All our prices are the same as in the main store.

Osinjak

Original Poster:

5,453 posts

121 months

Thursday 23rd October 2014
quotequote all
clockworks said:
MGJohn said:
Yes, you could well be right there. In the Birmingham area today, saw 95Ron @ 122.7ppl.

Never seen a .7 pence price before, always .9 ....

The Sainsburys, Morrisons, Tescos Supermarkets with on site petrol stations I use locally all have shops with lots of stuff to buy. Including Engine Oils and all sorts. I notice that the items on the Filling Station shop shelves are anything up to 50% or more higher priced than the same stuff in the main supermarket. Mug me still buys the occasional Mars bar though when filling up.

I can resist anything bar temptation.
I work in a Sainsbury's petrol station. All our prices are the same as in the main store.
Pwned!

tehguy

178 posts

131 months

Thursday 23rd October 2014
quotequote all
I've only ever been to one petrol station which does not have long reach pumps. I always head to the first pump that's available, I don't care which side it's on.

But I also drive a diesel so I fill up once every 6 weeks, rather than twice daily.

jimbop1

2,441 posts

204 months

Thursday 23rd October 2014
quotequote all
OP... What job do you have that requires you to fill up twice a day?

Just interested.

thelawnet

1,539 posts

155 months

Thursday 23rd October 2014
quotequote all
jimbop1 said:
OP... What job do you have that requires you to fill up twice a day?

Just interested.
Maybe he is one of these wallies who only ever puts £10 worth in.

Baz Tench

5,648 posts

190 months

Thursday 23rd October 2014
quotequote all
thelawnet said:
jimbop1 said:
OP... What job do you have that requires you to fill up twice a day?

Just interested.
Maybe he is one of these wallies who only ever puts £10 worth in.
If I'm too busy or too lazy to fill up the van after wherever I've been, say on a Friday afternoon, I will fill up the next time I use it, say on Monday morning. Then I will go wherever I have to go (could be 100 miles away), then fill up again on my return on Monday afternoon, ready for Tuesday.

It's perfectly feasible.

ToothbrushMan

1,770 posts

125 months

Thursday 23rd October 2014
quotequote all
makes no odds what they do with the layout of a filling station. the great british self righteous motorist will always find something about the experience to moan about, wear a short lived scowl on their face, bib their horn to signal impatience or get back in their car after paying and then fanny about for 2 minutes looking for something they urgently need from their bag or glovebox remaining oblivious to the 3 or 4 vehicles waiting behind or not oblivious as i think is more often the case these days. you know when you return to your vehicle if others are waiting on you to getaway but i think some treat it like a sport. how long can i piss about before the guy waiting gets mad? the fuel only set is how it should be.....

Edited by ToothbrushMan on Thursday 23 October 07:06

Pan Pan

1,116 posts

127 months

Thursday 23rd October 2014
quotequote all
ToothbrushMan said:
makes no odds what they do with the layout of a filling station. the great british self righteous motorist will always find something about the experience to moan about, wear a short lived scowl on their face, bib their horn to signal impatience or get back in their car after paying and then fanny about for 2 minutes looking for something they urgently need from their bag or glovebox remaining oblivious to the 3 or 4 vehicles waiting behind or not oblivious as ivthink is more often the case these days.
I have seen this quite a few times, and wonder WTF are they doing in there??? it has been several minutes since they got into their car, and they still have not even started the engine! How long does it take, to put on a seat belt, start the car, and move off? Do they really not see the queue of vehicles which has built up behind them on the forecourt, with other motorists waiting to get fuel?

HTP99

22,529 posts

140 months

Thursday 23rd October 2014
quotequote all
Pan Pan said:
ToothbrushMan said:
makes no odds what they do with the layout of a filling station. the great british self righteous motorist will always find something about the experience to moan about, wear a short lived scowl on their face, bib their horn to signal impatience or get back in their car after paying and then fanny about for 2 minutes looking for something they urgently need from their bag or glovebox remaining oblivious to the 3 or 4 vehicles waiting behind or not oblivious as ivthink is more often the case these days.
I have seen this quite a few times, and wonder WTF are they doing in there??? it has been several minutes since they got into their car, and they still have not even started the engine! How long does it take, to put on a seat belt, start the car, and move off? Do they really not see the queue of vehicles which has built up behind them on the forecourt, with other motorists waiting to get fuel?
No different really to the people on the self checkout till in Sainsburys; after they have paid they decide to inspect the receipt slowly, whilst their un bagged shopping is still on the scale thing, then they fish around in their handbag for their purse, put their card back in their purse, put their purse in their handbag, zip up their handbag and then proceed to slowly bag up their shopping, go to walk away then stop and remove the voucher that has come out of the printer and decide to read it whilst stood infront of the till all the while the queue is getting longer and people are getting agitated.

Pan Pan

1,116 posts

127 months

Thursday 23rd October 2014
quotequote all
AvonRise said:
Pan Pan said:
This is one of the reasons that the fuel companies must do as much as possible to make filling up, as fast and efficient as possible (which many certainly are not doing at present) They don't make much money out of selling fuel, so they should make filling up as fast, efficient, and convenient as possible, in order to maximize the number of cars that can fill up in a given time period.
The same sometimes happens in pubs where they allow drinkers to hog the bar, which prevents others from buying drinks easily, The rule for bars (and fuel stations) should be go to bar, get drink, f*ck off away from the bar, and give others a chance to get a drink.
A Mars bar and can of coke will make them more money than 50 litres of fuel, so you can see why they are in no hurry to get people off the forecourt.
Yes but `before' they can sell people a mars bar, and a can of coke, they have to get people `onto' the forecourt. and if it is choked up with cars, many other drivers will simply sail past, and go somewhere else for their fuel (and mars bar and can of coke) This is why getting people through the pumps as quickly, and efficiently is in both the, motorists, and the outlets best financial interests.
As CH108 pointed out, currently the best of these, are the self service pumps at places like ASDA, because `most' drivers just get their fuel, and move off.
But even at these I have seen drivers dicking about for ages in their cars after they have filled up, oblivious of the queue of other motorists, who are waiting to fill up behind them.

Osinjak

Original Poster:

5,453 posts

121 months

Thursday 23rd October 2014
quotequote all
jimbop1 said:
OP... What job do you have that requires you to fill up twice a day?

Just interested.
I didn't say I filled up twice and it was nothing to do with my job either, never said it was old boy.

mattdaniels

7,353 posts

282 months

Thursday 23rd October 2014
quotequote all
In my head, this thread is what marriage guidance counselling must sound like.


AvonRise

50 posts

114 months

Thursday 23rd October 2014
quotequote all
Pan Pan said:
Yes but `before' they can sell people a mars bar, and a can of coke, they have to get people `onto' the forecourt. and if it is choked up with cars, many other drivers will simply sail past, and go somewhere else for their fuel (and mars bar and can of coke) This is why getting people through the pumps as quickly, and efficiently is in both the, motorists, and the outlets best financial interests.
As CH108 pointed out, currently the best of these, are the self service pumps at places like ASDA, because `most' drivers just get their fuel, and move off.
But even at these I have seen drivers dicking about for ages in their cars after they have filled up, oblivious of the queue of other motorists, who are waiting to fill up behind them.
Well, Asda don't do forecourt shops (I know they have a few, but only generally where they've inherited them from a takeover) - so you don't really have any choice on their forecourts.

They appear to be going down the road of a totally unmanned model, not sure that this is good for the medium to long term future of fuel retailing. (Unmanned supermarket forecourts could put incredible pressure on the traditional oil retailers, further killing choice in market)

jimbop1

2,441 posts

204 months

Thursday 23rd October 2014
quotequote all
Osinjak said:
jimbop1 said:
OP... What job do you have that requires you to fill up twice a day?

Just interested.
I didn't say I filled up twice and it was nothing to do with my job either, never said it was old boy.
Sorry.. Saying you went to the petrol station twice in one day threw me off abit.