Places like made.com?

Author
Discussion

Matt..

Original Poster:

3,594 posts

189 months

Thursday 23rd October 2014
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I'm looking for furniture and lighting, and want something vaguely interesting and well designed. I have some real 'designer' stuff, but need to compliment that with cheaper pieces. However, there doesn't really seem to be much out there. Ikea is generally horrible quality, and not as cheap as it probably should be. Made.com looks ideal, but has insane lead times, and horrendous reviews.

Does anyone know of anywhere?


Thanks

mgtony

4,019 posts

190 months

Thursday 23rd October 2014
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Dwell has got a fairly reasonable selection of stuff, prices not too bad either.

http://dwell.co.uk/

Trustmeimadoctor

12,601 posts

155 months

Friday 24th October 2014
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etsy
notonthehighstreet

Du1point8

21,608 posts

192 months

Friday 24th October 2014
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Matt.. said:
I'm looking for furniture and lighting, and want something vaguely interesting and well designed. I have some real 'designer' stuff, but need to compliment that with cheaper pieces. However, there doesn't really seem to be much out there. Ikea is generally horrible quality, and not as cheap as it probably should be. Made.com looks ideal, but has insane lead times, and horrendous reviews.

Does anyone know of anywhere?


Thanks
Went to their store in London, was not impressed with the stock, the guy there was most unhelpful when I wanted to find out about a leather chair and the fact the only showroom that stocks it is in Leeds... They have 3/4 varieties and I wanted to just sit on it to find out if the dimensions are good... but no, they will never be getting another one in London despite saying its a really good seller.

Andehh

7,110 posts

206 months

Sunday 26th October 2014
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Tried to buy some cushions from made.com for a present, and found their customer service to be disappointing. Won't be bothering with them again!

Visited this place a while back, very nice stuff! They also made me a couple of coffees whilst browsing which helped the drive back

http://www.indigofurniture.co.uk/?gclid=Cj0KEQjwt7...

Edited by Andehh on Sunday 26th October 07:17

Burgmeister

2,206 posts

210 months

Friday 23rd March 2018
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I took delivery of a Made.com bed last September (Penn bed) and the central beam supporting the slats and mattress unexpectly gave way one night in January. I'm not fat and I was asleep at 3am so not even moving about.

I called customer services who were helpful and said they'd send a man out to inspect (really to check if they could blame me) which happened after a couple of days. Man sent his report off from my house using his tablet.

I gave it a week and nothing so I rang again. That forced them to check if anything had come back which it had but clearly they have nothing in place to notify them so they rely on customer prompt. Not ideal.

Anyway they reassured me that a replacement part was available and would arrive in 2-4 weeks.

4 weeks passed and I hadn't heard from them so I called again. This time I'm told a replacement part isn't available and I'd need a whole new bed - it will be delivered in June!!

I wrote to them to complain about this. Despite claiming they respond in 48 hours a week went by and so I contacted them on Twitter. They apologised and offered to refund the original delivery charge (£40). I told them that wasn't good enough as the experience has been shambolic but apparently that's their best offer. I turned it down. A replacement bed might arrive in June.

I'll update further in June

Patch1875

4,894 posts

132 months

Friday 23rd March 2018
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Has a couple of things from Made with no issues although there delivery lead time can be quite a while.

We tend to use Dwell and Habitat for most things always been decent quality and fast delivery.


Miocene

1,339 posts

157 months

Friday 23rd March 2018
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Dwell table here - seems all good so far (fairly new). Owned by DFS now.

There's Maison du Monde (French), free delivery over £500. Ordered 8 chairs from them, had a problem with one... so they're sending a replacement (well, 2, as you buy them in pairs) and have said keep the existing ones. Can't complain about that.

Risotto

3,928 posts

212 months

Friday 23rd March 2018
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https://www.untothislast.co.uk/ but you'll have to arrange your own delivery.

57 Chevy

5,410 posts

235 months

Friday 23rd March 2018
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Ikea quality is way superior to anything we've had from Made.

Phunk

1,976 posts

171 months

Friday 23rd March 2018
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I bought a tv cabinet from https://www.swooneditions.com which is great quality.

B9

471 posts

95 months

Friday 23rd March 2018
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We've bought various things from made.com from lighting to an ottoman bed. We've been happy with everything we've bought, but possibly lucky given there have been a few negative reviews online with deliveries etc.

I can recommend a great alternative called Maison Du Monde. I'm not sure if they have a UK depot, but their delivery isn't expensive. Website is English and we've found the quality to be spot on.

We've bought 3x pendant lamps and a 90x90 mirror from there without problems.

SiT

1,163 posts

201 months

Friday 23rd March 2018
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Bought a sofa from MADE and after about 4 weeks we decided to move house and the corner sofa wouldn't fit the new place, we called them up to see what they could do and they offered to swap the corner unit for a 3 seater AND refund the difference along with sorting collection and packaging.

Supreme service and as a result have bought quite a bit more from them.

Si

Trustmeimadoctor

12,601 posts

155 months

Friday 23rd March 2018
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B9 said:
We've bought various things from made.com from lighting to an ottoman bed. We've been happy with everything we've bought, but possibly lucky given there have been a few negative reviews online with deliveries etc.

I can recommend a great alternative called Maison Du Monde. I'm not sure if they have a UK depot, but their delivery isn't expensive. Website is English and we've found the quality to be spot on.

We've bought 3x pendant lamps and a 90x90 mirror from there without problems.
Issue is European bed sizes so more restricted on mattress choices over here

Harry Flashman

19,352 posts

242 months

Friday 23rd March 2018
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I have stuff from MADE.com, mainly lighting, and a few chairs. It has all been absolutely fine - but all of this stuff is occasional use. I went with G-Plan for heacily used sofas as they are just solid. Prices to match, so I found second hand stuff.

I also have bar stools and a sideboard from Swoon Editions. Absolutely lovely, Indian made stuff - but pricey, and also with bonkers lead times. Wait for their sales.

Some MADE.com lights in our house. Lighting can be some of the most overpriced rubbish you will ever see (I'm looking at you, Heals), and also something that you want easily changed to give a new look. Spending £1000 or more on a pendant light has thus never made sense to me. MADE do some great stuff at decent prices. I had their light fittings and some furniture in my flat, last house and this house. None of them have ever had any issues.

With MADE lighting, I have found that the "designer" stuff they do is better quality, presumably because any designer/company who put their name on something has some say on the finished product.

MADE grey sofa, ceiling pendant and floor lamp in our old house:

Untitled by baconrashers, on Flickr

MADE green chair and footstool in our old house. This chair is unbelievably comfortable.

Untitled by baconrashers, on Flickr

MADE ceiling pendants in our new house:

Untitled by baconrashers, on Flickr

Untitled by baconrashers, on Flickr

Excuse the taped up fire alarm in this shot!
Untitled by baconrashers, on Flickr


barryrs

4,389 posts

223 months

Friday 23rd March 2018
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I have a matching TV stand, side board and shelving unit from Dwell that I’m really pleased with (purchased around 6 years ago).

I recently purchased a new bathroom vanity unit from Tikamoon as they had some nice looking stuff which I’m also happy with.

Mrs Muttleysnoop

1,412 posts

184 months

Sunday 25th March 2018
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Had a desk from Made.com delivered last week. Desk very good quality and the packaging was the best I have seen, very well protected. Delivered by DPD who IMHO are the best.