BBC Panorama on business banking

BBC Panorama on business banking

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Discussion

Dick Dastardly

Original Poster:

8,313 posts

263 months

Monday 24th November 2014
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Did anyone else watch this? A look at how some commercial banks are not only wilfully screwing some customers over, which puts them out of business, but even doing it intentionally in certain circumstances. It was shocking how they treated some clients.

Any Lloyds or RBS customers on here really should catch it on iplayer.

BGARK

5,494 posts

246 months

Monday 24th November 2014
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I was a Lloyd's customer, they valued my commercial property at the height of the crisis at 30% less than market value. within 48 hrs they reduced our overdraft by 100k because their LTV figures didn't stack up any longer.

I went through serious sh!t because of those b@stards for a long time. I have lots more hard luck stories as a subsequence but I wont go onto those right now..

POORCARDEALER

8,524 posts

241 months

Tuesday 25th November 2014
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Worst thing for me was the "selling" of the debt, and the way the current CEO of Lloyds thought it acceptable, or just didn't care about the way they were been treated....a real not my problem attitude

Dick Dastardly

Original Poster:

8,313 posts

263 months

Tuesday 25th November 2014
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One of my favourite parts was when the ex commercial property investor held the redacted letter up to the light and could see that the bank was after a surveyor that would be particularly harsh on the value of his property. To treat a paying client (one that has probably given them tens of thousands in profit from fees and interest) is simply disgusting.

Simpo Two

85,386 posts

265 months

Tuesday 25th November 2014
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Very interesting, and I'm glad I wasn't caught up in such dealings. It didn't make the banks look very good at all. I conceived the thought that bankers are dangerously deviously competent, and that if they only passed one of those three tests then they'd probably end up as politicians.

jammy_basturd

29,778 posts

212 months

PurpleMoonlight

22,362 posts

157 months

Tuesday 25th November 2014
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Lloyds are utterly incompetent.

I have been trying to effect a new Mandate with them for four months, yes four fking months, and still they are pissing about.

I have made a formal complaint but the person dealing with it hasn't got a clue about the banks procedures or documents, and just keeps referring back to whoever is supposed to be updating the account who probably has even less knowledge than she does.

Today they asked how many signatures are required on behalf of my Ltd, even though it is clearly stated in the new Mandate itself. It's their bloody document too that I just fill in the boxes.

You couldn't make it up .....

sagarich

1,213 posts

149 months

Tuesday 25th November 2014
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Dick Dastardly said:
Did anyone else watch this? A look at how some commercial banks are not only wilfully screwing some customers over, which puts them out of business, but even doing it intentionally in certain circumstances. It was shocking how they treated some clients.

Any Lloyds or RBS customers on here really should catch it on iplayer.
Interesting, I'm a Lloyds business account customer so I will catchup on iPlayer this evening.

GuinnessMK

1,608 posts

222 months

Tuesday 25th November 2014
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A mate of mine got caught up in this same circle. Owned a string of properties, all with a mix of mortgage and equity, all rented out and easily covering the repayments. Bank revisits the business, re-values the properties at less than the loan values, then puts them in "recovery". Interest rates went up as they were now at risk, bank repo's the properties, sells them for more than the original valuation.

Bank makes a profit, my mate looses the lot. Nothing changed in the actual business, the properties were still rented out, income coming in and covering the original mortgages.

aholes.

HoHoHo

14,987 posts

250 months

Tuesday 25th November 2014
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I own some commercial property and had a fantstic offer from a client to have the lot off me for a minimum of 5 years.

RBS decided that the terms were being changed sufficiently they reused to let me sub-let unless they remortgaged at a rate of 5% above base from 1% above base because (and I quote) ''We're losing money on your mortgage and have been told to do whatever we need to to raise rates' I argued but they wouldn't budge.

Now in the accounting world it really doesn't matter what the rate is but the process was looking like it would take 4-6 months (as quoted to me) and my prospective tenant walked into a different set of buildings up the road.

RBS are a bunch of c........'s