Wet interior. in new car.

[oldnewbie]

I am sorry if this is a double post, but I would like a legal opinion, a new golf purchased 3/4 weeks ago, as soon as the cold damp weather arrived it is wet inside the windows, not damp WET, by some of the answers I have had on the other section it seems like it is not unusual, surely if water is getting inside and the dealer can't fix it it must be grounds for rejection, or am I wrong?

[ED209]

is it a mk5? they all do that sir!

[Black_S3]

How long have you had the car and what have the dealers told you?

Assuming they can fix the fault I think the only reason for rejecting the car would be if it was damaged in transit + poorly repaired before you took ownership.

[oldnewbie]

ED209 said:

is it a mk5? they all do that sir!

It' a MK7 brand new!

[oldnewbie]

Black_S3 said:

How long have you had the car and what have the dealers told you?

Assuming they can fix the fault I think the only reason for rejecting the car would be if it was damaged in transit + poorly repaired before you took ownership.

Had it for 3 weeks, issue had just arisen not been to dealers yet, if they can fix it, then no problem's just think by comments from elsewhere that they are built like that if so I don't want to keep it.

[Black_S3]

oldnewbie said:

Had it for 3 weeks, issue had just arisen not been to dealers yet, if they can fix it, then no problem's just think by comments from elsewhere that they are built like that if so I don't want to keep it.

I'd guess you may well be able to if it's a common fault and they have no solution yet. As it's an expensive car my thoughts would be return to the dealership ASAP for them to resolve, when they say it's ready to collect be unavailable to collect for a day or so then turn up to collect early in the morning when the problem will be most visible and refuse to take it back if there's any sign of it.

Make it clear when you drop it in that you think a new car with that problem is not fit for purpose. Drop a tweet to @VWUKHelp and follow the dealership drop off up in writing to:

Volkswagen Passenger Cars
Selectapost 12
Sheffield
S97 3ZU

Best of luck.

[Foliage]

Alternatively, if you want to dry it out yourself (which you probably don't) get some silica gel cat litter and fill old socks with it and stick them under your seats, it will soak up the damp.

Most cars in my experience have problems with damp/wet this time of year.

[over_the_hill]

If you look carefully you can see lots of wet inside - Like a Golf !

[robinessex]

If it's WATER leaking in, faulty, get it fixed. If it's CONDENSATION, then just dry it out.

[miniman]

Foliage said:

Most cars in my experience have problems with damp/wet this time of year.

Most cars in my experience don't.

[markmullen]

oldnewbie said:

I am sorry if this is a double post, but I would like a legal opinion, a new golf purchased 3/4 weeks ago, as soon as the cold damp weather arrived it is wet inside the windows, not damp WET, by some of the answers I have had on the other section it seems like it is not unusual, surely if water is getting inside and the dealer can't fix it it must be grounds for rejection, or am I wrong?

Are you suffering a bit of buyer's remorse?

Worrying about rejecting a car you've not even tried to have repaired yet would suggest so.

[sherbertdip]

Are you sure you haven't got the climate control/heating on recirculate?

[BertBert]

markmullen said:

Worrying about rejecting a car you've not even tried to have repaired yet would suggest so.

I guess the problem is that water ingress is notoriously hard to resolve. Once you have taken the car back 3 or 4 times and it's still not fixed, then you are pretty buggered and probably into the drier weather. I absolutely hate cars that leak, so if I'd bought a stonking new Golf and it was wet, I'd feel the same. I feel so strongly about it, that I'd probably have made a specific question of it in the buying process, but that's just me.
Bert

[sonarbell]

sherbertdip said:

Are you sure you haven't got the climate control/heating on recirculate?

This ^^^^^

[StuntmanMike]

BertBert said:

markmullen said:

Worrying about rejecting a car you've not even tried to have repaired yet would suggest so.

I guess the problem is that water ingress is notoriously hard to resolve. Once you have taken the car back 3 or 4 times and it's still not fixed, then you are pretty buggered and probably into the drier weather. I absolutely hate cars that leak, so if I'd bought a stonking new Golf and it was wet, I'd feel the same. I feel so strongly about it, that I'd probably have made a specific question of it in the buying process, but that's just me.
Bert

I agree, I couldn't live with it either.

[oldnewbie]

markmullen said:

Are you suffering a bit of buyer's remorse?

Worrying about rejecting a car you've not even tried to have repaired yet would suggest so.

No Mark, this is certainly not a case of buyers remorse, or at least not the way I think you are implying, on the other hand I have paid out almost 20k of my own hard earned, so that my wife would have a nice reliable car for a good few years to come, then the first bit of bad weather we experience results in the inside of front and rear screens been as wet as the outside, now I accept if the dealer can fix it then it may well be OK, but if you read other comments this seems to be not unusual, if this is the case then yes you are correct I do regret buying it, bitterly, please don't tell me that you would feel otherwise.

[CMYKguru]

Must be a defect with the car rather than with the whole MK7 range.

I mean how many Mk7 Golf have been sold so they would have picked up on it.

[robinessex]

Either head for a car wash, and give it a thourgh spray test, or it's out with the hose pipe.

[HertsBiker]

Try the air con for a few miles....

[ging84]

seriously, can some people not tell if a car has condensation or is leaking?