Respray devalues new car?
Discussion
Question for PH'ers :
Bought a lovely new F Type but the front bumper colour did not match the bodywork. At first the dealer said this was acceptable and many Jags suffered from this. JLR engineer from factory subsequently agreed is was bad enough not to be acceptable and has offered to respray the bonnet, wings and bumper.
However, I will now have a 2 month old F Type with non-OEM paint.
When/if it is sold on, would this be seen as a serious negative? Pondering on whether to hand it back or take a respray. Only issue then is that, if I put Paint protection film on, it will not be under guarantee as it is no longer on OEM paint.
Bought a lovely new F Type but the front bumper colour did not match the bodywork. At first the dealer said this was acceptable and many Jags suffered from this. JLR engineer from factory subsequently agreed is was bad enough not to be acceptable and has offered to respray the bonnet, wings and bumper.
However, I will now have a 2 month old F Type with non-OEM paint.
When/if it is sold on, would this be seen as a serious negative? Pondering on whether to hand it back or take a respray. Only issue then is that, if I put Paint protection film on, it will not be under guarantee as it is no longer on OEM paint.
I wouldn't be happy about that - had very mixed results with cars that have been repainted. Usually looks OK for a couple of years then deteriorates. Some have been fine though.
Do the film people check the paint thickness to see if it's OEM? If so, may be worth seeing if it's already been painted hence poor colour match. If it hasn't already been repainted then I'd be minded to leave it alone.
Do the film people check the paint thickness to see if it's OEM? If so, may be worth seeing if it's already been painted hence poor colour match. If it hasn't already been repainted then I'd be minded to leave it alone.
No, no compensation offered. There is already PPF film on and they will cover the cost of putting it back. If I take it off in a few years and the paint comes off too, the PPF people will not pay and Jag has refused to guarantee it.
From my journalist sources, I have been told this was a known problem in the factory getting the large front bumper (non-metallic) to match the bodywork for some colour combinations. They thought it has been fixed but obviously not.
Still pondering refusing the car and sending it back. Not really sure a car like this should have 2 tone paint. But don't want to really, like it far too much plus will be 203 months before another can be obtained and I have no other car to use.
Anyone care to advise on the rights here? I did notify the dealer of my concern within a week of getting it.
From my journalist sources, I have been told this was a known problem in the factory getting the large front bumper (non-metallic) to match the bodywork for some colour combinations. They thought it has been fixed but obviously not.
Still pondering refusing the car and sending it back. Not really sure a car like this should have 2 tone paint. But don't want to really, like it far too much plus will be 203 months before another can be obtained and I have no other car to use.
Anyone care to advise on the rights here? I did notify the dealer of my concern within a week of getting it.
Just get them to paint the bumper. They want to do the whole front end as it is easier to get an acceptable match by 'blending' but that is just wrong colour that most can't see.
If it goes to a pucks bodyshops, with a decent painter one who will do test cards and careful mixing and tinting, it's entirely possible to get an edge to edge match, not easy and may not be 100percent first time, but possible.
Then, you have no corrosion issues as the bumpers are plastic. Plus your paint film should be fine on a one off painted piece like that, provided it's done in top quality paint and well polished prior to finalising.
If it goes to a pucks bodyshops, with a decent painter one who will do test cards and careful mixing and tinting, it's entirely possible to get an edge to edge match, not easy and may not be 100percent first time, but possible.
Then, you have no corrosion issues as the bumpers are plastic. Plus your paint film should be fine on a one off painted piece like that, provided it's done in top quality paint and well polished prior to finalising.
You would be amazed the number of cars that go through a "paint rectification station" end of line, all manufacturers do it, as building cars with big heavy bits (parts and tools) inevitably leads to paint damage. It is really pretty common. Buying a brand new car does not mean it hasn't been repaired (paint just being one aspect) already, we just call it "rework".
Let jaguar try and fix it, with the guarantees of how the paint would be untouched and see how it looks then!
Let jaguar try and fix it, with the guarantees of how the paint would be untouched and see how it looks then!
Edited by Andehh on Sunday 14th December 17:11
bunyarra said:
Bought a lovely new F Type but the front bumper colour did not match the bodywork. At first the dealer said this was acceptable and many Jags suffered from this. JLR engineer from factory subsequently agreed is was bad enough not to be acceptable and has offered to respray the bonnet, wings and bumper.
They're painting the wings & bonnet because they can't guarantee that the front bumper'll be the same shade as the rest of the car, so they'll blend it in over the length.Rejecting the car for a colour match on the bumper? Not going to happen.
s3fella said:
Just get them to paint the bumper. They want to do the whole front end as it is easier to get an acceptable match by 'blending' but that is just wrong colour that most can't see.
If it goes to a pucks bodyshops, with a decent painter one who will do test cards and careful mixing and tinting, it's entirely possible to get an edge to edge match, not easy and may not be 100percent first time, but possible.
Then, you have no corrosion issues as the bumpers are plastic. Plus your paint film should be fine on a one off painted piece like that, provided it's done in top quality paint and well polished prior to finalising.
+1If it goes to a pucks bodyshops, with a decent painter one who will do test cards and careful mixing and tinting, it's entirely possible to get an edge to edge match, not easy and may not be 100percent first time, but possible.
Then, you have no corrosion issues as the bumpers are plastic. Plus your paint film should be fine on a one off painted piece like that, provided it's done in top quality paint and well polished prior to finalising.
TooMany2cvs said:
Rejecting the car for a colour match on the bumper? Not going to happen.
Normally i would agree but it's a high end car which they charge an lot of money for, and they've already agreed it is not acceptableThey are offering a respray, but can't guarantee the protection film won't take the paint off, so doesn't sound like even they believe it's going to be OEM standard.
I would give them a simple choice, reject the car, or guarantee the paint work will be as good as OEM standard, indemnify me against any losses which result in it not being original paint, including but not limited to the loss of guarantee from the paint film company
ging84 said:
Normally i would agree but it's a high end car which they charge an lot of money for, and they've already agreed it is not acceptable
They are offering a respray, but can't guarantee the protection film won't take the paint off, so doesn't sound like even they believe it's going to be OEM standard.
I would give them a simple choice, reject the car, or guarantee the paint work will be as good as OEM standard, indemnify me against any losses which result in it not being original paint, including but not limited to the loss of guarantee from the paint film company
I think you are over optimistic that the manufacturer will indemnify you against losses. Its an open ended cheque. If it is done correctly there will be no difference to the OEM paint.They are offering a respray, but can't guarantee the protection film won't take the paint off, so doesn't sound like even they believe it's going to be OEM standard.
I would give them a simple choice, reject the car, or guarantee the paint work will be as good as OEM standard, indemnify me against any losses which result in it not being original paint, including but not limited to the loss of guarantee from the paint film company
ging84 said:
Normally i would agree but it's a high end car which they charge an lot of money for, and they've already agreed it is not acceptable.
They couldn't get the colour to match going through the same painting processes at the factory. Why would they be guaranteed to get the colour to match when respraying one panel? THAT's why they'll blend.ging84 said:
They are offering a respray, but can't guarantee the protection film won't take the paint off
Of course they can't. The film isn't their product. Jaguar won't guarantee the film won't take factory paint off, because they have absolutely no knowledge or control over the adhesive.ging84 said:
so doesn't sound like even they believe it's going to be OEM standard.
I thought the aim was better than the factory mismatch.Andehh said:
You would be amazed the number of cars that go through a "paint rectification station" end of line, all manufacturers do it, as building cars with big heavy bits (parts and tools) inevitably leads to paint damage. It is really pretty common. Buying a brand new car does not mean it hasn't been repaired (paint just being one aspect) already, we just call it "rework".
Let jaguar try and fix it, with the guarantees of how the paint would be untouched and see how it looks then!
It's not just at the factory that a lot of cars (including "high-end cars"), require paint rectification work - A lot of cars gets delivered to the dealership and then head straight to the paint-shop for work before the owner takes delivery (The difference being that the owners are never made aware of it!) Let jaguar try and fix it, with the guarantees of how the paint would be untouched and see how it looks then!
Edited by Andehh on Sunday 14th December 09:46
Edited by Andehh on Sunday 14th December 10:30
4rephill said:
Andehh said:
You would be amazed the number of cars that go through a "paint rectification station" end of line, all manufacturers do it, as building cars with big heavy bits (parts and tools) inevitably leads to paint damage. It is really pretty common. Buying a brand new car does not mean it hasn't been repaired (paint just being one aspect) already, we just call it "rework".
Let jaguar try and fix it, with the guarantees of how the paint would be untouched and see how it looks then!
It's not just at the factory that a lot of cars (including "high-end cars"), require paint rectification work - A lot of cars gets delivered to the dealership and then head straight to the paint-shop for work before the owner takes delivery (The difference being that the owners are never made aware of it!)
I'm not the least bit surprised! At the end of the day your new £100k car goes through a *lot* of hands from factory paint shop (empty shell of the car) to your drive way, and you can bet your bottom dollar most of those hands have an owner who is far far more interested in whats for tea & getting away with the minimum then treating said car with the care & devotion you'd hope!Let jaguar try and fix it, with the guarantees of how the paint would be untouched and see how it looks then!
It's not just at the factory that a lot of cars (including "high-end cars"), require paint rectification work - A lot of cars gets delivered to the dealership and then head straight to the paint-shop for work before the owner takes delivery (The difference being that the owners are never made aware of it!)
OP - let them try, warning you *will* inspect it with a fine tooth comb. Then consider rejecting. In reality though, their rework will be better then the manufacturers/dock yards 'rework' that a lot of cars go through, knowing the owner isn't likely to look/notice!
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