Fuel Tank Empty - but not really

Fuel Tank Empty - but not really

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alxce

Original Poster:

417 posts

221 months

Saturday 31st January 2015
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Couple of weeks ago on a relatively short journey I had the Fuel Low message come up in the binnacle and on the touch screen, with fuel level indicator showing zero. I kept going because before it happened it was showing just under half full. Reset the message with the OK button and that just left the Amber petrol pump indicator showing. A few miles further on it decided to feel better and reset itself back to normal.
Early this week it went through the same cycle but yesterday it decided to not feel better and leave me with the fuel pump and no level showing. Any number of stop/starts through the day failed to resolve it.

I did some quick research and came up with this but difficult to see if this official from LR.
http://www.autoserviceprofessional.com/article/920...
It infers this is a known problem and unless I am mistaken LR's responsibility to fix? It's a 2011 RRS HSE, the VIN does fall within the range quoted and I am out of warranty.

Before I go to the dealer service can I ask if this looks familiar to anyone on the forum and are my assumptions on getting it fixed correct?

Phil.

4,763 posts

250 months

Saturday 31st January 2015
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Had a similar experience on a MY11 FFRR a few months ago. The fuel signal connectors had eroded and eventually broke, hence the intermittent fault before full failure. It is a known fault and was fixed under the extended warranty I have.

You need to get it fixed soon because at some point the engine ECU will be told you have no fuel, even if the tank is,full, and then fairly quickly shut down the engine. It judders as a warning for a couple of miles before shutting down altogether. I had to be low loaded to the dealer.

SimesJH

768 posts

151 months

Monday 2nd February 2015
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I have a similar issue on my 2007 SC Range Rover.

When the tank nears half-full (or empty, depending on your point of view...), the needle will suuddenly flick to zero, normally on a right-hand bend, with the fuel light illuminating and the computer tank range showing -- rather than a number.

I did some research on the FFRR forum and it's a common fuel tank sensor issue. The tank has two sensors for fuel level and takes an average of the two for the gauge. When one fails, the sympoms above are shown.

Until I get mine fixed (booking a slightly early service later), I just fill up when the gauge shows half-full.

alxce

Original Poster:

417 posts

221 months

Monday 2nd February 2015
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Thanks for the responses, it's now on a flatbed to the main dealer.

alxce

Original Poster:

417 posts

221 months

Thursday 5th February 2015
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It's always good to come back and post a happy ending.

I must extend a huge vote of thanks to LR Reading for pursuing coverage of the problem with LR GB who paid for everything. My only cost was the flatbed transport and that's purely my own fault for not reinstating the breakdown insurance when my warranty ran out.

I am not the first owner but I did buy it from LR Reading and I do take it there for service. These factors seemed to weigh in my favour even though the vehicle is 8 months out of warranty. Good result.

Also had a chance to take a good look round the new Disco Sport they have in the showroom. I have to say I was very impressed with both exterior and exterior. I can them selling in vast quantities, despite the price tag wink

Edited by alxce on Friday 6th February 09:11