I'm not a happy motoring bunny.
Discussion
This could probably be my worst day this year with regards to motoring.
After the jubilations of purchasing a beast of a car, the XFR, and covering a few hundred happy miles. This morning the friendly bus driver decided that he would drive into the rear n/s quarter of my car, whilst I was in a separate lane to his (he was in the n/s lane, i was in the o/s lane).
This has caused extensive damage to the rear n/s alloy, damage to the rear quarter and the rear n/s door. His reasoning…”Because I was overtaking”
It was evident that I was dealing with a buffoon, so I just didn’t even try to muster a reply or argue. Just took the details, gave my details and left.
Now I have a terrible mess to try and clean up with the bus company.
In addition to that, the limited company that I bought the car from, has told me that the work that was carried out (replacement lower front wishbones, power steering pipe) and soon to be e-diff motor, are not covered by his warranty; this is about 2K worth of work, which I have paid part of. The e-diff still needs to be replaced.
So now I need to check the paperwork that was given that covers the warranty, to see if I have a leg to stand on.
Yes I guess I could state that as a limited company, I do have the SOGA on my side (it’s been less than a month since I bought the car from them), but I don't think that this would have any weight.
Further investigation shows that this limited company was incorporated Jan last year, and there have been no accounts filed – I'm thinking this may be a pop up company and will vanish if I try to take him to the small claims court to recover my costs.
They have offered a small gesture of ‘goodwill’, but this isn't even a quarter of what needs to be covered.
So do i push for a better good will gesture, take it on the chin and carry on
Or take him through the legal system and try and recover all the costs?
Mods please move this thread if it's in the wrong forum, thanks
After the jubilations of purchasing a beast of a car, the XFR, and covering a few hundred happy miles. This morning the friendly bus driver decided that he would drive into the rear n/s quarter of my car, whilst I was in a separate lane to his (he was in the n/s lane, i was in the o/s lane).
This has caused extensive damage to the rear n/s alloy, damage to the rear quarter and the rear n/s door. His reasoning…”Because I was overtaking”
It was evident that I was dealing with a buffoon, so I just didn’t even try to muster a reply or argue. Just took the details, gave my details and left.
Now I have a terrible mess to try and clean up with the bus company.
In addition to that, the limited company that I bought the car from, has told me that the work that was carried out (replacement lower front wishbones, power steering pipe) and soon to be e-diff motor, are not covered by his warranty; this is about 2K worth of work, which I have paid part of. The e-diff still needs to be replaced.
So now I need to check the paperwork that was given that covers the warranty, to see if I have a leg to stand on.
Yes I guess I could state that as a limited company, I do have the SOGA on my side (it’s been less than a month since I bought the car from them), but I don't think that this would have any weight.
Further investigation shows that this limited company was incorporated Jan last year, and there have been no accounts filed – I'm thinking this may be a pop up company and will vanish if I try to take him to the small claims court to recover my costs.
They have offered a small gesture of ‘goodwill’, but this isn't even a quarter of what needs to be covered.
So do i push for a better good will gesture, take it on the chin and carry on
Or take him through the legal system and try and recover all the costs?
Mods please move this thread if it's in the wrong forum, thanks
Rich1973 said:
Why does this have anything to do with the company you purchased the car from?
Its an insurance issue surely..
Was about to say the same? Why could the company you bought the car from care if a bus drove into you? And why are you paying anything out? Surely this is an insurance claim against the bus company....Its an insurance issue surely..
Rich1973 said:
Why does this have anything to do with the company you purchased the car from?
Its an insurance issue surely..
Sorry Rich, but they are two different incidents, which so happen to occur today. They are not related. Its an insurance issue surely..
1. I was hit by a bus which is just f
ked up. 2. When i bought the car from the limited company, i had it serviced the week after by the main dealer (to keep up the FSH). The main dealer identified a major problem with the front bushes on the wishbone that were split and the power steering pipe (from the pump to the rack), was also seeping fluid. I informed the dealer and booked it in at specialist and the work was completed. Some more is still needed, but it's not an MOT failure point.
Now the dealer that i bought the car from will not cover the work that was carried out.
I'm confused here as well.
The crash is a 'straightforward' insurance claim.
With the warranty issue it sounds like work was done before you picked the car up but surely if that was the case you would have ensured that any faults were done by the dealer before you bought it or if some work was being carried out at a later date you would have had their written confirmation that the work would be completed and was being paid for by them or covered under the warranty?
The crash is a 'straightforward' insurance claim.
With the warranty issue it sounds like work was done before you picked the car up but surely if that was the case you would have ensured that any faults were done by the dealer before you bought it or if some work was being carried out at a later date you would have had their written confirmation that the work would be completed and was being paid for by them or covered under the warranty?
_Deano said:
Sorry Rich, but they are two different incidents, which so happen to occur today. They are not related.
1. I was hit by a bus which is just fked up.
2. When i bought the car from the limited company, i had it serviced the week after by the main dealer (to keep up the FSH). The main dealer identified a major problem with the front bushes on the wishbone that were split and the power steering pipe (from the pump to the rack), was also seeping fluid. I informed the dealer and booked it in at specialist and the work was completed. Some more is still needed, but it's not an MOT failure point.
Now the dealer that i bought the car from will not cover the work that was carried out.
Have you paid for it already? Did he explicitly say it would be covered before he started the work?1. I was hit by a bus which is just f
ked up. 2. When i bought the car from the limited company, i had it serviced the week after by the main dealer (to keep up the FSH). The main dealer identified a major problem with the front bushes on the wishbone that were split and the power steering pipe (from the pump to the rack), was also seeping fluid. I informed the dealer and booked it in at specialist and the work was completed. Some more is still needed, but it's not an MOT failure point.
Now the dealer that i bought the car from will not cover the work that was carried out.
OP said:
In addition to that, the limited company that I bought the car from, has told me that the work that was carried out (replacement lower front wishbones, power steering pipe)
That's the bit that confused me first time around, "the work that was carried out" wasn't mentioned before. I did wonder why the other end of the car was being worked on, but there was no indication that the front end stuff was broken and needed work. It was just... inelegant phrasing.Swanny87 said:
Have you paid for it already? Did he explicitly say it would be covered before he started the work?
Yes I've already paid for it, and on the paper work it does state that the areas that were at fault, are covered. So i was told to progress with the repair, pay for it and then claim it back.
catman said:
From the way your post reads, you got an independant garage to carry out the repair work. If so, did the supplying dealer authorise this?
If not, they won't pay for the work, as you should have given them the car back to repair.
Tim
This is correct, someone that was local to me. This was verbally agreed by the supplying dealer, as they are circa 200miles away. If not, they won't pay for the work, as you should have given them the car back to repair.
Tim
_Deano said:
Swanny87 said:
Have you paid for it already? Did he explicitly say it would be covered before he started the work?
Yes I've already paid for it, and on the paper work it does state that the areas that were at fault, are covered. So i was told to progress with the repair, pay for it and then claim it back.
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