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anonymous-user

Original Poster:

54 months

Thursday 26th March 2015
quotequote all
... really is awful now guys. It spends about 10 seconds jerking around like a madman as adverts load meaning you can't click on the article you want because you get the next one whilst everything jiggles around.

It's not very nice. And the same happens with the classifieds. Try doing a search quickly- no, price box has loaded but manes hasn't yet, and then it as and you click it and get motorbike ads instead... pretty unimpressive.

hornetrider

63,161 posts

205 months

Friday 27th March 2015
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You're pissing in the wind mate, they don't give a st. They don't care about identity, it's all about the clicks. Garbage.

RacingPete

8,876 posts

204 months

Friday 27th March 2015
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hornetrider said:
You're pissing in the wind mate, they don't give a st. They don't care about identity, it's all about the clicks. Garbage.
I'm unsure how you know what we think, but if you have read several replies in these forums you would have seen the approach we are taking to address that...

I will go and point you at JD_PH response to this previously if it has escaped you....

JD PH said:
Hi everyone,

Thanks for taking the time to comment on this thread - at the very least it demonstrates how strongly you feel about this situation, not to mention the passion that you all have for PistonHeads.

A few comments have alluded to the fact that no one here at PH seems to care any more - I can categorically tell you that simply isn't the case. We've worked hard to improve many aspects of PH, but there are obviously areas that still need some work. One of these is clearly the balance between the realities of successfully commercialising the website and maintaining the sense of community that has been built up over so many years. The fact that we're currently failing on this front is extremely frustrating (as I say, we definitely do care and we share your frustration). It is a balancing act, and it isn't easy. Fortunately we are already on the case and it is being addressed.

So, in no particular order here are some things to consider:

1) Despite the protestations by many of you, the analytics for the site don't tell the same story about the classifieds section. Our visitors to this area of the site are up nearly 40% year on year, and the number of cars for sale is up by over 50%, again year on year.

2) Even with this healthy level of traffic and stock, we agree ?we need to be continually ?improving the classifieds section. With this in mind our development team have been working hard to bring a vastly improved classifieds experience to you. Some of the improvements are due for release in April (in beta) and we'd happily take any feedback you may have on board once you've played with it. Like you we believe these amendments are over due, but it is not a simple thing and as such has taken time to get right.

3) With regards to the "We buy any car" campaigns I can understand why at first it may seem counter intuative to allow an advertiser that competes with our own business. But do you really think we'd allow it to continue if it was having a tangible negative impact on the classifieds? The simple fact is that there are clearly different types of people - some who like to sell their car privately on PH and some who take the route with companies like we buy any car. This is backed up by the fact that we buy any car have experienced a great deal of success with the campaign (despite as I previously mentioned it not impacting us). If we could have it our way we'd obviously prefer people to advertise on PH, but for some people that just isn't their cup of tea!


4) The look and feel of the we buy any car campaign is certainly not to many people's (including my) taste. Again this is a balancing act, but we are reviewing the tone and coverage of adverts that appear on PH, which should help the situation significantly. Many of you may have noticed that on the whole we now deliver relevant ads to you too, which is a step in the right direction. Rest assured we and our tech teams will keep working on this until we get it right.

I hope that this helps to reassure you that whilst (like every business ever) we don't get it right 100% of the time, we do care, we do want to get it right and we will get there. Meanwhile we'll continue to improve other areas of PH such as Search, PHTV, Events, the mobile experience etc etc.

Thanks for listening and apologies for the long reply!

Cheers

JD

hornetrider

63,161 posts

205 months

Friday 27th March 2015
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RacingPete said:
JD PH said:
...


4) The look and feel of the we buy any car campaign is certainly not to many people's (including my) taste. Again this is a balancing act, but we are reviewing the tone and coverage of adverts that appear on PH, which should help the situation significantly. Many of you may have noticed that on the whole we now deliver relevant ads to you too, which is a step in the right direction. Rest assured we and our tech teams will keep working on this until we get it right.

I hope that this helps to reassure you that whilst (like every business ever) we don't get it right 100% of the time, we do care, we do want to get it right and we will get there. Meanwhile we'll continue to improve other areas of PH such as Search, PHTV, Events, the mobile experience etc etc.

Thanks for listening and apologies for the long reply!

Cheers

JD
No, I've read all of that Pete. With respect, it's just lip service. The fact remains the user base hates the look and feel of the front page, and it hasn't changed has it, there's still complaints, they are just ignored.

Still, we're the product being sold so wgaf eh.

boombastictiger

203 posts

116 months

Friday 27th March 2015
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Polynesian said:
... really is awful now guys. It spends about 10 seconds jerking around like a madman as adverts load meaning you can't click on the article you want because you get the next one whilst everything jiggles around.

It's not very nice. And the same happens with the classifieds. Try doing a search quickly- no, price box has loaded but manes hasn't yet, and then it as and you click it and get motorbike ads instead... pretty unimpressive.
Are you loading on tablet or mobile? On desktop everything loads pretty instantly for me...

83AndyJ

116 posts

153 months

Friday 27th March 2015
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As I've just discovered from http://www.pistonheads.com/gassing/topic.asp?h=0&a... AdBlock really is the way forward, makes Pistonheads look almost recognisable. Now just to avoid the sneaky new pain in the arse "Promoted" stories on the front page!

Johnnytheboy

24,498 posts

186 months

Friday 27th March 2015
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I just go straight to the forum.