05 mini one D injector/garage issues help needed

05 mini one D injector/garage issues help needed

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Mini05

Original Poster:

1 posts

107 months

Monday 13th April 2015
quotequote all
Hi
First post as I'm at the end of my tether! Lady driver who as no garage/mechanical experts please bear with me
Story so far


hi
Try not to make it to long but need to tell full story

So I have a mini, I had a hot start problem so took it to a diesel specialist who said he would have a look. He first changed the fuel filter and he thought it sorted the problem so rang me to pick it up. 10 mins later he rang back and said he'd tried it again as was still not starting properly. He suggested putting new Bosch injector nozzles in, I said ok.

So go to pick it up on driving it back it had a rattling sound which it never had before, so rang him as soon as I got home and he said bring it back tomorrow. I asked could I have old nozzles back. Yes
He said he'd only took the old nozzles of and put new ones on, I asked for my old ones back went to find them and couldnt( didn't know which were mine) after 20 mins wait I'd had enough and said I'd take it somewhere else he said no leave it I will get it right. I wasn't really happy to after the problem it now had required and he couldn't find my old parts. So in the end I said ok.
So this was Thursday, Thursday afternoon and all day Friday no communication with garage. I tried it was going to voicemail, I left message to say could he tell me what was happening. I got a call at 7pm Friday night to say he'd been on it most of the day and still couldn't get it right, and he was going in on Saturday to put injectors on test again.
Monday afternoon I ring and still get voicemail, let message nothing all day.
Tuesday morning(well peed off) rang again he answered!! Said he'd been in hospital over weekend. Hadn't even looked at it.
So I said I was going for it at 12, he'd left keys with a guy at the garage so couldn't even speak to him. This cost me £520.00

The next day partner takes it out and coming home there was a bang and all smoke coming from engine and sounded like a tractor!
Got the RAC out who said he'd over tightened the injector clamps. He then towed it to a local garage(as I didn't want it to go back to first one)
This costs £185.00 to fix
The car still had a knocking noise so I asked the garage to have a look at it, they fitted it in a week later
(They knew about injector episode) he said he would take the injectors out and send them off to be tested and reset. The report came back and said 2 were rebuilt with tolerance but the other 2 can't be rebuilt and can't be rebuilt. At this point he asked me what do I want to do(haven't a clue it's Thursday evening 4.45pm before Easter) I said I would pick it up and wait till after Easter.i had to get there before closing at 5pm, no taxis avail. So I said leave it in the side street (they had spare key)and I paid over phone the £185.00
I pick it up and it's the worse it's ever ever been like a kangaroo!!! Don't know how I got it home really embarrassed.
Rang them Tuesday after Easter and they can't get it back in till following Monday (today) he rang me today 1pm to say did I want 2 or 4 injectors rebuilding, I asked how much ANOTHER £720.00 for bloke to rebuild them plus there hour£45.00+vat for putting them back!

I tried to explain that the car before the injectors were tested by this guy never had a running problem just a knocking sound, and now it's like a kangaroo and unsafe to drive jumping. He just kept going round in circles saying the injector had been tested failed etc etc , my point it didn't run like that when it went there! I wanted refund
A asked to speak to manager/owner she'd gone 2.45 other guy wasn't there(surely they have mobile contactable)

So no car! Can't drive it,stuck at garage oh and no call from them!!

Am I really being unreasonable. Any help, advice. I'm at the end of my tether.