Aberdeen Airport, All Is Forgiven!

Aberdeen Airport, All Is Forgiven!

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Discussion

jshell

Original Poster:

11,039 posts

206 months

Friday 17th April 2015
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Although Aberdeen security area is farcically designed and the workers mostly po-faced, failed the Maccy-D's interview, feckers with serious 'issues', I had the misfortune to fly from Edinburgh this week. What a disaster, no wonder the press has been running with it! The new security area can take best part of an hour to get through with even normal traffic. Gawd only knows what will happen during holiday rush times!

http://www.telegraph.co.uk/travel/travelnews/11384...

tvrolet

4,279 posts

283 months

Friday 17th April 2015
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Edinburgh security has gone from one of the best to the absolute worst - and entirely due to the new 'hardware' they've put in. Whoever designed that system has obviously never had to use an airport security system. Whoever sold it to them must be laughing all the way to the bank. Whoever bought it should be fired.

I'm through the place every week, and at least on Fast Track there is no real queue before security, but the process itself is a farce.

They've marked out about 8 'stations' where you're meant to load the tray...except they're only wide enough for the tray - not the bag from which you're unpacking and the tray. So either the tray goes end-on and blocks everyone else, or you kind of struggle with bag half on tray/half open to transfer the contents. Chaos with end-on trays getting caught up, bags balancing on trays falling off etc.

Then once your tray is ready to go, the trays from the folks 'further up the line' are moving past on the conveyor and you can't fit yours in. So you wait another few minutes for a 'gap'; and woe betide you if you stop a tray to make a space for yours, even though is was filled 5 seconds ago and you've been waiting 5 minutes. More chaos.

Then at the far end the unload belt is so short everyone is barked at to move their tray and bacg from the belt and repack and the 'special' repacking tables. Well first-off, it means 2 trips for most folks who have to take first the tray and then their bag, and then the tables themselves were certainly designed by someone 'special'. Big 'barriers' on the table to make eacj repacking station exactly the size of a tray. OK, so where do you put your bag that you want to repack the tray contents into? Even more chaos as folks either try to again balance a bag and a tray in the slot just big enough for a tray, or re-pack from the tray on the table to their bag on the floor.

The only real solution is to ignore the barked orders to move your tray and back to the repacking tables and re-pack on the belt with your tray and back side-by-site. Sure the guards get stroppy, but it the quickest way. It would be even quicker if the guards made sure the belt was clear of empty trays instead of strutting around giving orders...but that's another matter.

Such a shame as the old security worked so well. This new system simply cannot work efficiently with the current 'hardware' design, no matter what procedures or rules that put in place. They need to reduce the number of 'stations' at the loading end of the belts, and double the length of the unloading belt and let folks re-pack on the belt (like pretty much every other airport on the planet). Grrrrrrr.

simoid

19,772 posts

159 months

Friday 17th April 2015
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Flew out of Edinburgh a few times recently. Thankfully it's never been at peak times. Each time I've went through security I've wondered wtf is going on and why so many people are just apparently randomly standing about. It's quite a weird experience. I just had a carry-on bag thankfully so no packing /repacking necessary.

Doesn't the packing area keep the conveyor moving more quickly though? In theory anyway, as soon as your tray is through the scanner you can just take it away, instead of holding up the process by sorting yourself out when there are people waiting for the other trays behind yours.

Trying to reinvent something that didn't need it? I'm sure it worked fine on a compootah model somewhere hehe

Edited by simoid on Friday 17th April 18:47

footsoldier

2,259 posts

193 months

Friday 17th April 2015
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Agreed - from best to worst in one expensive re-design! Worked well with "manual" system - now automated chaos.

Allandwf

1,755 posts

196 months

Saturday 18th April 2015
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I also had the misfortune to fly from Edinburgh a fortnight ago, total chaos. Given I have the option of Aberdeen, or Edinburgh, it will be Aberdeen from now.