What does this Admiral clause mean...

What does this Admiral clause mean...

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Discussion

RB Will

9,663 posts

240 months

Wednesday 27th May 2015
quotequote all
ZOLLAR said:
akirk said:
don't want the thread to go too far off topic... smile
but my lease car, covered with Admiral came with DOC automatically - so there may be some exceptions...
When did your policy last start/renew as it's a fairly new change.
just to wade in on this too
Picked up my new lease car on Friday 22nd May (less than a week ago). New Admiral policy for same day and I still have DOC, which is good as I occasionally borrow parents car for towing.

ZOLLAR

19,908 posts

173 months

Wednesday 27th May 2015
quotequote all
RB Will said:
ZOLLAR said:
akirk said:
don't want the thread to go too far off topic... smile
but my lease car, covered with Admiral came with DOC automatically - so there may be some exceptions...
When did your policy last start/renew as it's a fairly new change.
just to wade in on this too
Picked up my new lease car on Friday 22nd May (less than a week ago). New Admiral policy for same day and I still have DOC, which is good as I occasionally borrow parents car for towing.
Just spoke to the relevant department if it's a multicar policy you can still get DOC on Lease, if it's single car and it's leased then there is no DOC cover and if it says you do have it then check the section that says registered keeper if it says your name your Documents are incorrect and you need to update them to the Lease companies name.

No what the reason for the change was the cover isn't particularly relevant to my role.

RB Will

9,663 posts

240 months

Wednesday 27th May 2015
quotequote all
I'm going to have to ring them I think.
Checked all the docs I can online and nowhere mentions registered keeper/ owner. I did tell the lady on the phone that the owner was Volkwagen Financial and that it was a lease car.

I'm wondering if its been confused with a multicar policy as I also have my old Audi covered on a temp policy with them for 3 weeks while I try to sell it.

only one car is mentioned on each certificate though.

TwigtheWonderkid

43,317 posts

150 months

Wednesday 27th May 2015
quotequote all
BertBert said:
TwigtheWonderkid said:
OP, does your occupation involve the possible driving of any of those vehicles?
nope, why do you ask?
Bert
Just wondered if it was something they stuck on the policy if you're a police officer or ambulance driver, just to avoid any possibility of them being dragged into to any claim you might have whilst driving an ambulance at work.

But obviously I'm barking up the wrong tree.

akirk

5,385 posts

114 months

Thursday 28th May 2015
quotequote all
ZOLLAR said:
RB Will said:
ZOLLAR said:
akirk said:
don't want the thread to go too far off topic... smile
but my lease car, covered with Admiral came with DOC automatically - so there may be some exceptions...
When did your policy last start/renew as it's a fairly new change.
just to wade in on this too
Picked up my new lease car on Friday 22nd May (less than a week ago). New Admiral policy for same day and I still have DOC, which is good as I occasionally borrow parents car for towing.
Just spoke to the relevant department if it's a multicar policy you can still get DOC on Lease, if it's single car and it's leased then there is no DOC cover and if it says you do have it then check the section that says registered keeper if it says your name your Documents are incorrect and you need to update them to the Lease companies name.

No what the reason for the change was the cover isn't particularly relevant to my role.
Ahh - mine was a multi-car policy - was current until about 10 days ago when I moved it mid term to another insurance company (to do with who could drive etc.)
have always had DOC, but then have also had multiple cars and as long as I have it on one policy I don't really care about the others...

dacouch

1,172 posts

129 months

BertBert

Original Poster:

19,022 posts

211 months

Thursday 28th May 2015
quotequote all
I'm not in a place that has great international calling and pretty much no overlap with uk hours so I'll call admiral next week.
Bert

BertBert

Original Poster:

19,022 posts

211 months

Sunday 14th June 2015
quotequote all
so I spoke to a nice Welsh man at Admiral Towers who said that despite the online documents not saying I had DOC cover, I do in fact have it.

I asked about the discrepancy of the paperwork and he was going to check it and get it changed if it needed it (which it clearly does).

So the question is...is it enough to get verbal confirmation (accompanied by my contemporaneous notes) of DOC or should I not rely on that until the documents say so?

Bert

dacouch

1,172 posts

129 months

Sunday 14th June 2015
quotequote all
Strictly speaking you don't have DOC unless it's shown on your Certificate.

If it's not on your Certificate as far as the authorities are concerned you're not covered for it, however if Admiral have confirmed you're covered for it and you're stopped you may end up having the car impounded and / or the police commence no insurance procedure. But after a few calls you should be able to obtain confirmation from Admiral they were covering you.

The obvious answer is to ensure they issue a Certificate showing the DOC

BertBert

Original Poster:

19,022 posts

211 months

Sunday 14th June 2015
quotequote all
Obviously it's better to have the docs saying what they should.

But I think in terms of my agreement with Admiral, they can make agreements with me verbally.

Regarding a roadside stop, the car (someone elses driven by me under DOC cover) is unlikely to be a problem as it has to have its own insurance anyway (an Admiral condition) and in the absence of the docs which I don't carry, plod would have no reason to believe I was uninsured - they'd phone and get the same answer as me. Maybe!!

I'll chase the docs down biggrin

dacouch

1,172 posts

129 months

Sunday 14th June 2015
quotequote all
BertBert said:
Obviously it's better to have the docs saying what they should.

But I think in terms of my agreement with Admiral, they can make agreements with me verbally.

Regarding a roadside stop, the car (someone elses driven by me under DOC cover) is unlikely to be a problem as it has to have its own insurance anyway (an Admiral condition) and in the absence of the docs which I don't carry, plod would have no reason to believe I was uninsured - they'd phone and get the same answer as me. Maybe!!

I'll chase the docs down biggrin
If the police stop you and ascertain it's not your car and you're not a driver on the vehicle they will normally believe you're not insured. If they call Admiral's MID desk (The dept that deals with calls from the police about MID queries) and your Certificate states you do not have DOC they will tell the police you don't have DOC.

If the person you spoke to remembered to make a note about your call they may tell the police there's been a mistake and you do in fact have DOC. If you've ever worked for an Insurer you'll know there's no guarantee they will have made a note.

The easiest way for all involved is to ensure you have a Certificate of Insurance stating you have DOC

BertBert

Original Poster:

19,022 posts

211 months

Sunday 14th June 2015
quotequote all
dacouch said:
The easiest way for all involved is to ensure you have a Certificate of Insurance stating you have DOC
Agreed!