Business - call answering services...

Business - call answering services...

Author
Discussion

LDN

Original Poster:

8,905 posts

202 months

Thursday 2nd July 2015
quotequote all
The t'other half cannot handle the amount of calls she's receiving and needs a receptionist type situ' where a real human can take down details and pass them on. Rather than employ someone, she prefers the idea of a service that will just invoice her.

Does anyone use a business call answering service and what has been your experience? Any tips, services to look at; appreciated.

Thanks

RegMolehusband

3,959 posts

256 months

Thursday 2nd July 2015
quotequote all
Answer.co.uk

The women on the other end sound very professional, the company has a good website where you can set up short scripts for them and it's not too expensive.

Highly recommended.

http://www.answer.co.uk/?refid=5T87G9GQQ

It's perfect if I want to work on something uninterrupted for an hour, if I'm in no rush to get into the office first thing, if I'm driving, or if I wish to read a newspaper on the loo. In particular I set it up when on holiday which reduces the stress of missing potentially worthwhile sales calls.

They send you a text and an email so you can decide whether or not it's worth calling somebody back instantly, or to ignore it.

Edited by RegMolehusband on Thursday 2nd July 12:32

Pot Bellied Fool

2,125 posts

236 months

Thursday 2nd July 2015
quotequote all
I use Liscard Business Centre - http://www.liscardbusinesscentre.com/telephone-ans... - very nice people and they have call answering clients all over the Country including a big football club iirc so they're sure to be able to help.

jamescodriver

400 posts

192 months

Thursday 2nd July 2015
quotequote all
We use www.callmissjones.co.uk very good service

bga

8,134 posts

250 months

Thursday 2nd July 2015
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We used Answer4u for years. We only stopped it recently when we moved some of our operational support activities in-house & had sufficient people to cover the phone.

Amateurish

7,697 posts

221 months

Friday 3rd July 2015
quotequote all
jamescodriver said:
We use www.callmissjones.co.uk very good service
+1 very efficient, never get any complaints from clients.

RegMolehusband

3,959 posts

256 months

Friday 3rd July 2015
quotequote all
Callmissjones looks good but more expensive than answer.co.uk. I'm on 91p a call at the moment, pay as you go, including bank holidays and weekends though incoming sales calls are paid for.

Ade07

489 posts

166 months

Friday 3rd July 2015
quotequote all
Amateurish said:
jamescodriver said:
We use www.callmissjones.co.uk very good service
+1 very efficient, never get any complaints from clients.
We have used call miss jones for 3 years now, excellent service.